Comparison

HMECU Mobile Banking vs Connect First

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HMECU Mobile Banking

Manage your finances on the go with this secure mobile banking application. Access accounts, pay bills, transfer funds, and locate branches and ATMs with ease. Enjoy convenient banking features designed for everyday use.

Highlights
  • Account activity tracking
  • Bill payment scheduling
  • Money transfers
  • Interac e-Transfer
  • Branch and ATM locator
  • Secure login
Features
Read full description

Experience the convenience and security of HMECU's mobile banking app! Gain instant access to your accounts, effortlessly pay your bills, and easily transfer money using this handy tool. Standing in line at the checkout? No worries! Check your account balances right on your screen without the hassle of logging in. It's everyday banking at your fingertips, regardless of where you are. Take advantage of the app's amazing features: ● Stay in the loop with your account activity and recent transactions ● Book appointments with ease, all from the comfort of your app ● Manage multiple accounts effortlessly ● Pay bills instantly or schedule payments for the future ● Stay on top of upcoming bills and transfers with the scheduled payments feature ● Seamlessly transfer money between your accounts or to other Credit Union members ● Utilize Interac e-Transfer to securely send money via email or text ● Stay informed about foreign exchange rates ● Hassle-free login ● Get important account messages straight to your phone ● Easily get in touch with us whenever you need assistance ● Locate our branches and ATMs using your phone's GPS Rest easy knowing that your account is managed securely and with confidence. Our Online Banking app boasts the same high level of security as our full site Online Banking. Simply log in to the app using your ATM Card and Password, and once you're done, your secure session will automatically end when you log out or close the app. For additional information and to discover how we prioritize your information security, visit HMECU's website. Oh, and did we mention? The app is absolutely free! However, please note that mobile data downloading and Internet charges may apply. Be sure to check with your mobile phone provider for further details.

About

Connect First

Manage your credit union accounts conveniently from your mobile device. Access balances, send e-transfers, pay bills, and deposit checks with enhanced security and personalized features.

Highlights
  • View account balances
  • Send Interac e-transfers
  • Pay bills
  • Manage debit cards
  • Deposit cheques
  • Personalization features
  • Security alerts
Features
Read full description

The connectFirst Credit Union mobile app makes it easier than ever to manage your accounts – it’s like carrying your credit union branch in your pocket. The dashboard is intuitive, and gives you access to everything you would want in your mobile banking app, including: View your account balances Send Interac e-transfers Pay your bills Manage your debit cards Deposit cheques and download void ones And more! Plus, you can make it your own by taking advantage of personalization features, like changing your home screen to a photo of you, your pet or your favourite place. You can use our mobile app with confidence, knowing that we have enabled security features to keep you safe. Be sure to take advantage of the alerts features, so you can bank with peace of mind. For help with our mobile app features, check out our digital banking help page: connectfirstcu.com/digital-banking

Screenshots

HMECU Mobile Banking4 screens
Connect First4 screens

Verdict

The call

The clearest difference is review sentiment: HMECU Mobile Banking at 63% against Connect First's 5%. HMECU Mobile Banking also leads on rating (4.3 vs 3.0) and iOS requirement (15.0 vs 17.0). Connect First's advantage is update cadence (every 2 months vs every 13 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HMECU Mobile Banking holds the better App Store score, 4.3 against 3.0. Both are backed by a comparable volume of ratings — 3 and 2 respectively. Written reviews point the same way: 63% of HMECU Mobile Banking's written reviews are positive against 5% of Connect First's.

UpkeepUpdate frequency

HMECU Mobile Banking ships an update every 13 months, Connect First every 2 months. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
HMECU Mobile Banking versus Connect First: the parameters behind the verdict, then further details
ParameterHMECU Mobile BankingConnect First
PriceFreeFree
Rating4.3 (3 ratings) — better3.0 (2 ratings)
Positive reviews62.5% of reviews — better5.1% of reviews
Number of ratings3 — better2
Update frequencyEvery 13 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size73 MB192 MB
Age rating4+4+
DeveloperHamilton Municipal Employees' Credit Union LimitedConnect First Credit Union Ltd

Customer experience

HMECU Mobile Banking

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews16 reviews
Positive62.5%
Neutral6.3%
Negative31.3%

Connect First

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews98 reviews
Positive5.1%
Neutral1.0%
Negative93.9%

Bugs and requests

HMECU Mobile Banking

Not enough reviews yet to summarise bugs or requests.

Connect First

Reported bugs

18 issues
  • Login credentials rejected despite being correct
  • Infinite loading screens after login attempt
  • App won't open after updates
  • Face ID authentication fails repeatedly
  • Mobile deposit feature rejects clear, well-lit check images
Show 13 more
  • E-transfer functionality broken or unavailable
  • App crashes during e-transfer and facial recognition setup
  • Blank screen logo appears and prevents app opening
  • Update notification loop - app asks to update on startup
  • Funds not updating in real-time for online purchases
  • App freezes during various operations
  • Password reset functionality not working
  • App logs out randomly without warning
  • Location permission pop-up appears despite being disabled
  • Deposit notifications not sending despite settings
  • Inconsistent behavior between iPhone and iPad versions
  • App becomes unresponsive for extended periods
  • Error messages without explanation or resolution path

Requested features

11 requests
  • Disable or customize Face ID prompts on every login
  • Remove or make optional the location sharing pop-up
  • Reduce frequency of support availability notifications
  • Streamline login process with fewer authentication steps
  • Improve mobile check deposit accuracy and reliability
Show 6 more
  • Add ability to manage payees directly from app without branch visit
  • Display account balance on home screen without additional clicks
  • Improve transaction list visibility and accuracy
  • Better notification system for app updates
  • Faster menu loading and navigation
  • Consistent performance across all device types

In-app purchases

None

HMECU Mobile Banking

No in-app purchases

None

Connect First

No in-app purchases

Questions

Is HMECU Mobile Banking free?
HMECU Mobile Banking is free to download, with no in-app purchases.
Is Connect First free?
Connect First is free to download, with no in-app purchases.
Which has better reviews, HMECU Mobile Banking or Connect First?
HMECU Mobile Banking is rated higher. HMECU Mobile Banking averages 4.3 out of 5 from 3 ratings, while Connect First averages 3.0 from 2 ratings.
Do HMECU Mobile Banking or Connect First have ads?
Neither HMECU Mobile Banking nor Connect First shows ads.
Which is updated more often, HMECU Mobile Banking or Connect First?
HMECU Mobile Banking ships an update every 13 months, and Connect First every 2 months. Most recently, HMECU Mobile Banking was updated on October 24, 2026 and Connect First on October 24, 2026.

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