FaceUp vs myMTE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FaceUp
This platform provides a secure and anonymous channel for employees and students to report issues, share feedback, and participate in surveys. It aims to cultivate a culture of trust and psychological safety within organizations and educational institutions.
- Anonymous reporting
- Secure feedback channels
- Anonymous surveys
- Encrypted communication
- Multilingual support (113+ languages)
- Customizable platform
- Global law compliance
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FaceUp is an all-in-one whistleblowing and engagement platform fostering speak-up culture. FaceUp gives employees and students a safe, anonymous space to speak up—whether it’s reporting wrongdoing, sharing honest feedback, or answering sensitive surveys. We help organizations build a culture of trust, openness, and psychological safety. In companies, FaceUp combines secure whistleblowing with anonymous surveys and feedback tools. Employees can report concerns, suggest improvements, or take part in pulse checks—confidentially and without fear. · In schools, students and parents can easily and safely report bullying, harassment, or other sensitive issues. · FaceUp works through mobile apps, web forms, chat, voice messages, or hotlines. All reports and responses are encrypted, and admins can manage cases in a secure, easy-to-use system. · Anonymous reporting & surveys · 113+ languages · Easy to use, fully customizable · Compliant with global laws (EU Directive, SOC2, ISO...) · Trusted by 3,500+ organizations worldwide Let your people speak up before problems escalate—and show them their voice truly matters.
myMTE
Manage your utility account with ease. Pay bills, track energy consumption, report outages, and contact member support directly from your mobile device. Gain insights into your usage to help manage costs.
- Pay bills and view history
- Manage recurring payments
- Monitor daily energy consumption
- Report power outages
- Contact member support
- View outage map
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Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more. Additional Features: BILL PAY - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device. ENERGY CONSUMPTION - View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money. CONTACT MEMBER SUPPORT - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. OUTAGE REPORTING - With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.
Screenshots
Verdict
The clearest difference is review sentiment: FaceUp at 71% against myMTE's 20%. FaceUp also leads on iOS requirement (15.0 vs 17.0). myMTE's advantage is rating (3.0 vs 1.0) and ratings volume (60 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myMTE holds the better App Store score, 3.0 against 1.0. That said, the two scores are not equally well evidenced: myMTE has 60 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 71% of FaceUp's written reviews are positive against 20% of myMTE's, so the app with the better star average is not the one people write more warmly about.
FaceUp ships an update monthly, myMTE every 2 months. The most recent releases landed on August 3, 2026 and September 24, 2026 respectively.
| Parameter | FaceUp | myMTE |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 3.0 (60 ratings) — better |
| Positive reviews | 71.4% of reviews — better | 20.0% of reviews |
| Number of ratings | 1 | 60 — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 66 MB | 29 MB |
| Age rating | 4+ | 17+ |
| Developer | FaceUp Technology s.r.o. | The Middle Tennessee Electric Membership Corporation |
Customer experience
FaceUp
myMTE
Bugs and requests
FaceUp
Not enough reviews yet to summarise bugs or requests.
myMTE
Reported bugs
38 issues- App will not load
- App is laggy
- Energy usage report slow/won't load
- Trouble logging in
- App not working
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- App acts like it wants to open then closes
- App updated, now doesn't work
- App crashes on launch
- Pop ups freeze the app
- Not sending authentication numbers
- App freezes routinely
- Verification code not sent
- Projected bill option doesn't work
- App closes upon login
- App crashes immediately
- App not working or auto draft weird
- App won't let me log into my account
- App bugs out after one run
- Login issues with auto input/Face ID
- App does not allow sign in with facial recognition
- App fails to recognize face
- App logs out randomly
- App deletes account number
- App won't let me log in
- App is blocking correct functionality for end-users that disallow Google products
- Usage charts scaling and time distribution are wrong
- Cannot recover password or sign in
- Redirects to App Store when trying to pay online
- App won't let me login anymore
- Have to change password every time
- App stopped tracking electric usage
- App signs me out randomly
- Update broke login functionality
- App not working on iPhone since merge
- Error occurred while signing in
- App never retains password
- No data since last update
- Login screen kept disappearing
Requested features
4 requests- Add TouchID sign on
- Fix login issues with Google Log Blocking
- Improve app stability after updates
- Allow users to talk to a person
In-app purchases
FaceUp
No in-app purchases
myMTE
No in-app purchases









