myMTE appears to be a legitimate app. The AppsHunter Legitimacy Score for myMTE is 80 out of 100 points across 7 verification signals from App Store and developer data.

myMTE User Reviews

Name: myMTE
Rating: 3.01667 (60 reviews)

myMTE

The Middle Tennessee Electric Membership Corporation

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience20.0% of reviews

Neutral3.3% of reviews

Negative experience76.7% of reviews

~ Based on 60 written reviews from the US App Store.

Is myMTE Safe?

myMTE has mixed safety signals based on user ratings. AppsHunter Safety Score for myMTE is 63/100.

This assessment is based on 60 user ratings, with an App Store average of 3.0/5.

Safety Analysis

56.4% of ratings point to a safe experience

7.7% of ratings suggest some concerns

35.9% of ratings point to a risky experience

~ Based on 39 App Store ratings for myMTE.

Is myMTE Legit?

myMTE appears to be a legitimate app. AppsHunter Legitimacy Score for myMTE is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

WTH!

What is the point of have a credit card saved to pay the bill, if I have to get the credit card out every time to get the CVV code off the back.

l we jskdoama

2 months ago

Unable to log in

App will not even load now. Never had a problem since downloading the app in 2017. Apart from that the app is laggy most of the time. Energy usage report is especially slow and will not load at all sometimes. Very inconsistent app.

kennydale2021

3 months ago

Response from developer

We’re sorry for the frustration you’ve experienced while using the app. We’re currently aware of similar issues affecting some members, though they are not occurring for all users. Our team has identified that certain iOS versions and devices may be contributing to the problem. We’d appreciate the opportunity to look into this further and help resolve it—please contact our Member Service team at 877‑777‑9020, and they’ll be happy to assist you.

Log

Why am I. Having trouble logging in

Trying to log

3 months ago

Response from developer

We’re sorry for the trouble you’ve experienced with the app and appreciate you bringing this to our attention. Our team wants to help get this resolved as quickly as possible. Please contact our Member Service team at 877‑777‑9020 during regular business hours so we can assist you directly. Thank you for your patience as we work through this issue.

App not working

Apps been tripping deleted it redownloaded updated phone still not working

Richest person on earth

3 months ago

Response from developer

Normally great. App currently won’t open

GreenT99

3 months ago

Response from developer

app not working

app is acting like it wants to open then closing

jestorin

4 months ago

Response from developer

Blah

It was working just fine. They updated. Now it doesn’t work at all. Deleted the app. Reinstalled it. Still doesn’t work. Now what?

Dhah10

4 months ago

Response from developer

App crashes on launch

Useless

Dr. Remulac

4 months ago

Response from developer

Help

I need to talk to a person. It is impossible. Help!

ami-kate

6 months ago

Response from developer

Thank you for taking the time to leave your review. MTE's Live Agent call center is available 24/7 by calling our main line at 877-777-9020. If you lose track of this number, you can find it in the Contact Us section of the App, on our webpage at mte.com, or through a Google search.

Pop Ups freeze the app

I need to see the power outage map. The second pop up about stabilizing payment freezes the app. I can’t look at anything else.

Ice Storm Power Outage

6 months ago

Response from developer

We are sorry for the difficulties you experienced with the pop-up alerts. This issue appears to be related to the screen resolution settings on individual phones. Increasing the resolution above the default causes the "close" control in the pop-up message to fall outside the scope of the screen area, making it impossible to clear. We have submitted this issue to our developer and hope to have it resolved soon. We appreciate you letting us know about this issue. Thank you!

This app is a joke

Connectivity Issues
This app has never worked for me. It is not sending authentication numbers to my phone. Since I can’t authenticate, I cannot access the app. This has been going on for months.

Fatbabyceesay

10 months ago

Response from developer

Thank you for your feedback. We're sorry to hear about your experience. We haven’t received any other reports of the specific issue you're referring to, so we’d love the opportunity to look into it further. Please reach out to our Member Services department at 877-777-9020 or info@mte.com so we can assist you directly and resolve any concerns. We're here to help!

Needs update

This app used to be great. But now it freezes routinely and there is no real access to the great data it used to provide

PPeterP888~~

a year ago

Response from developer

We are very sorry to hear about the issue you are experiencing. We have not had widespread reports of the problem you have described. We would like to help you get this problem resolved. Please contact us directly by calling our Member Services line at 877-777-9020 (Option 5) so that we can help.

Can’t login at all

Before even downloading it asks for a verification code and it dies t ask for an email/phone number to send it to and there’s no work-around. Sounds like I’m not the only one with this problem too.

Zeller515

a year ago

Phuk you thieves

Phuk you cuntz

DAudhdhdud

2 years ago

Great when it all works!

It’s wonderful overall but recently the projected bill option doesn’t work - kicks into a login page then just loads endlessly. Hope it gets fixed! A delete/redownload didn’t fix.

Cirilla2020

3 years ago

Response from developer

Thank you for your review! There was an issue recently with the Projected Bill feature. We apologize for the inconvenience this caused, but as of this posting, this issue has been resolved. Please check your app again and let us know if you still have any problems directly by calling our Member Services line at 877-777-9020 (Option 5).

Cannot login

I tried uninstalling and redownloading the app like other have suggested but still cannot log into the app.

I have had the app for years and it worked fine, but in the last few months, I cannot log in. This problem is a big deal in the age of “paperless billing” where I must have online access to view and pay my bill.

Gazelle Intense Matt

3 years ago

Response from developer

We are very sorry you are experiencing this issue with logging into the app. It may be an issue that can be quickly resolved from our end. We would like to help in any way that we can. Please contact us directly by calling our Member Services line at 877-777-9020 (Option 5) so that we can help.

Love the New Features!

I love being able to see the different ways that I use energy in my home! The new features that MTE recently released help me understand my bill and energy usage better than ever before. Well done MTE!

cgh2x

3 years ago

App down!! UPDATE

I ended up removibg the app and re-downloading it. There must have been an update or something. I think I had to do that before, but don’t understand why. That’s a hassle. No app should have to be deleted and redownloaded! That’s why only 4 stars. Other than that issue, I have no other complaints. If that issue becomes nonexistent, then the app can get 5 ⭐️s. 🤷🏾‍♀️
~~~~~~~~~~~~~~~~~~
Something is wrong with this app. I have tried to login and as soon as I do, the app closes. I have also changed my password to see if that helped, but it didn’t. The same thing happened when I logged in with the new password too. 😕😩

CynCha123

3 years ago

Response from developer

We are very sorry that you are experiencing this issue. We would like to help in any way that we can. Please contact us directly at 877-777-9020 (Option 5, then Option 2) so that we can help.

App down!!

Something is wrong with this app. I have tried to login and as soon as I do, the app closes. I have also changed my password to see if that helped, but it didn’t. The same thing happened when I logged in with the new password too. 😕😩

CynCha123

3 years ago

Response from developer

We are very sorry that you are experiencing this issue. We would like to help in any way that we can. Please contact us directly at MemberCare@mte.com so that we can help.

App crashes immediately

I have used this app for over a year and it’s been great. Now I can’t open the app anymore. I put in my name and password, the app flashes my balance for a second, then closes.

Noeldude

3 years ago

Response from developer

We are very sorry that you are experiencing this issue. We would like to help in any way that we can. Please contact us directly at 877-777-9020 (Option 5, then Option 2) so we can help.