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myMTE

myMTE

by Middle Tennessee Electric Membership Corporation

59 ratings
60 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 9, 2017
  • September 28, 2026

Developer

Middle Tennessee Electric Membership Corporation
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Reviews summary↘︎
⭐60
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📝6+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
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About

Manage your utility account with ease. Pay bills, track energy consumption, report outages, and contact member support directly from your mobile device. Gain insights into your usage to help manage costs.

✓Pay bills and view history
✓Manage recurring payments
✓Monitor daily energy consumption
✓Report power outages
✓Contact member support
✓View outage map
Show original description

What users say

Summarized from real user reviews of myMTE. Based on 59 reviews and a 3.0/5 average, it highlights the 8 positives and 32 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Great when it works
  • 💡New features help understand usage
  • 👍Easy to navigate
  • 👍User-friendly interface
  • 👍Excellent utility app
  • 👍Easy to track usage
  • 👍Simple and error-free
  • 👍Great way to track power usage

Negative things

  • 🐛App crashes on launch
  • 🐛App closes immediately
  • 🐛App not working
  • 🐛Login issues
  • 🐛Connectivity issues
  • 🐛App freezes
  • 🐛Slow performance
  • 🐛Inconsistent app
  • 🐛App not loading
  • 🐛Unable to log in
  • 🐛App not working at all
  • 🐛Pop-ups freeze app
  • 🐛Authentication issues
  • 🐛Verification code problems
  • 🐛App not retaining password
  • 🐛Usage charts messed up
  • 🐛Redirects to app store
  • 🐛Progressively worst
  • 🐛Randomly logs out
  • 🐛Deletes account number
  • 🐛Dismissed inquiries
  • 🐛Not user friendly
  • 🐛Requires CVV every time
  • 🐛No access to data
  • 🐛App is a joke
  • 🐛Awful app
  • 🐛Garbage app
  • 🐛Utter garbage
  • 🐛Crap update
  • 🐛No data since update
  • 🐛Can't pay bill through app
  • 🐛Login screen disappearing
See all reviews

What's New in myMTE

26.4.0

September 28, 2026

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

More

User reviews

Most RecentHighest RatedLowest Rated

WTH!

What is the point of have a credit card saved to pay the bill, if I have to get the credit card out every time to get the CVV code off the back.
l we jskdoamal we jskdoama

Unable to log in

App will not even load now. Never had a problem since downloading the app in 2017. Apart from that the app is laggy most of the time. Energy usage report is especially slow and will not load at all sometimes. Very inconsistent app.
kennydale2021kennydale2021

Response from developer

We’re sorry for the frustration you’ve experienced while using the app. We’re currently aware of similar issues affecting some members, though they are not occurring for all users. Our team has identified that certain iOS versions and devices may be contributing to the problem. We’d appreciate the opportunity to look into this further and help resolve it—please contact our Member Service team at 877‑777‑9020, and they’ll be happy to assist you.

Log

Why am I. Having trouble logging in
Trying to logTrying to log

Response from developer

We’re sorry for the trouble you’ve experienced with the app and appreciate you bringing this to our attention. Our team wants to help get this resolved as quickly as possible. Please contact our Member Service team at 877‑777‑9020 during regular business hours so we can assist you directly. Thank you for your patience as we work through this issue.

App not working

Apps been tripping deleted it redownloaded updated phone still not working
Richest person on earthRichest person on earth

Response from developer

We’re sorry for the trouble you’ve experienced with the app and appreciate you bringing this to our attention. Our team wants to help get this resolved as quickly as possible. Please contact our Member Service team at 877‑777‑9020 during regular business hours so we can assist you directly. Thank you for your patience as we work through this issue.

Normally great. App currently won’t open

Normally great. App currently won’t open
GreenT99GreenT99

Response from developer

We’re sorry for the trouble you’ve experienced with the app and appreciate you bringing this to our attention. Our team wants to help get this resolved as quickly as possible. Please contact our Member Service team at 877‑777‑9020 during regular business hours so we can assist you directly. Thank you for your patience as we work through this issue.

See 55 more reviews

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User experience

🐞

Reported Bugs

38 issues

App will not load

Bug

App is laggy

Bug

Energy usage report slow/won't load

Bug

Trouble logging in

Bug

App not working

Bug

App acts like it wants to open then closes

Bug

App updated, now doesn't work

Bug

App crashes on launch

Bug

Pop ups freeze the app

Bug

Not sending authentication numbers

Bug

App freezes routinely

Bug

Verification code not sent

Bug

Projected bill option doesn't work

Bug

App closes upon login

Bug

App crashes immediately

Bug

App not working or auto draft weird

Bug

App won't let me log into my account

Bug

App bugs out after one run

Bug

Login issues with auto input/Face ID

Bug

App does not allow sign in with facial recognition

Bug

App fails to recognize face

Bug

App logs out randomly

Bug

App deletes account number

Bug

App won't let me log in

Bug

App is blocking correct functionality for end-users that disallow Google products

Bug

Usage charts scaling and time distribution are wrong

Bug

Cannot recover password or sign in

Bug

Redirects to App Store when trying to pay online

Bug

App won't let me login anymore

Bug

Have to change password every time

Bug

App stopped tracking electric usage

Bug

App signs me out randomly

Bug

Update broke login functionality

Bug

App not working on iPhone since merge

Bug

Error occurred while signing in

Bug

App never retains password

Bug

No data since last update

Bug

Login screen kept disappearing

Bug
✨

Requested Features

4 requests

Add TouchID sign on

Feature

Fix login issues with Google Log Blocking

Feature

Improve app stability after updates

Feature

Allow users to talk to a person

Feature

FAQ

What can I do with the myMTE app?

The myMTE app allows you to pay your utility bills, view your bill history, manage recurring payments, and modify payment methods. You can also monitor your daily energy consumption, report power outages, and contact member support.

How do I pay my bill using the app?

The app provides a 'Bill Pay' feature where you can quickly view your current account balance and due date. You can manage recurring payments and modify your payment methods directly within the app.

Can I track my energy usage?

Yes, the app features an 'Energy Consumption' section that allows you to view your daily energy usage. This helps you monitor changes, identify usage peaks, and learn how to manage your habits to save money.

How do I report an outage?

The app has a dedicated 'Outage Reporting' feature. With a few quick taps, you can report an outage to the 24/7 Control Center. The app also provides an upgraded outage map with detailed information.

Is the myMTE app free to use?

Yes, the myMTE app is available for free. There are no in-app purchases or advertisements mentioned in the provided description.