IID Customer Connect vs DesertRec
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IID Customer Connect
Access your energy account details, manage billing, and monitor usage. You can also schedule service changes, sign up for paperless billing, and check for local outages. Learn about available programs and services.
- View and pay bills
- Compare usage history
- Schedule service changes
- Sign up for paperless billing
- Check for outages
- Enroll in programs
Read full descriptionHide full description
The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area. Features include: • View and / or pay your bill online • Review and compare usage history • Schedule move-in or move-out services • Sign-up for paperless billing • Check for outages in your area • Sign-up for Average Bill Payments • Learn about programs and services available to IID customers
DesertRec
Manage your fitness center membership, view operating hours, and book activities and equipment. Track your progress with fitness challenges and sync data with Apple's HealthKit for calorie and step monitoring.
- View operating hours
- Manage reservations
- Access membership barcodes
- Reserve activities and equipment
- Join fitness challenges
- Integrates with Apple HealthKit
Read full descriptionHide full description
With this app, you can: on the Home tab, view a center’s operating hours, manage your reservations and open your membership barcodes. on the Schedule tab, view and reserve activities. on the Facilities tab, view and reserve equipment. on the Notifications tab, view notifications sent from the organization. on the profile page, view your favourite facilities, favourite activities and completed activities. This app offers fitness challenges which users can join and integrates with Apple’s HealthKit to collect user's calories burned, distance walked/ran and steps climbed.
Screenshots
Verdict
The clearest difference is ratings volume: IID Customer Connect at 6.9K against DesertRec's 1. DesertRec's advantage is update cadence (monthly vs every 5 months) and rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DesertRec holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: IID Customer Connect has 6.9K ratings behind it against 1, so its average is the more settled of the two.
IID Customer Connect ships an update every 5 months, DesertRec monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | IID Customer Connect | DesertRec |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.9K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 19.2% of reviews | — |
| Number of ratings | 6.9K — better | 1 |
| Update frequency | Every 5 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.8 — better |
| Further details — not scored | ||
| Size | 39 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | Smart Energy Systems LLC | Desert Recreation District |
Customer experience
IID Customer Connect
DesertRec
Bugs and requests
IID Customer Connect
Reported bugs
5 issues- Can't login
- App not available
- Infinite error loop
- Typing issues
- Crashes often
Requested features
4 requests- Schedule a payment
- Allow paying any amount
- Improve usage tracking
- Add street light outage reporting
DesertRec
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IID Customer Connect
No in-app purchases
DesertRec
No in-app purchases







