Comparison

IID Customer Connect vs DesertRec

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IID Customer Connect

Access your energy account details, manage billing, and monitor usage. You can also schedule service changes, sign up for paperless billing, and check for local outages. Learn about available programs and services.

Highlights
  • View and pay bills
  • Compare usage history
  • Schedule service changes
  • Sign up for paperless billing
  • Check for outages
  • Enroll in programs
Features
Read full description

The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area. Features include: • View and / or pay your bill online • Review and compare usage history • Schedule move-in or move-out services • Sign-up for paperless billing • Check for outages in your area • Sign-up for Average Bill Payments • Learn about programs and services available to IID customers

About

DesertRec

Manage your fitness center membership, view operating hours, and book activities and equipment. Track your progress with fitness challenges and sync data with Apple's HealthKit for calorie and step monitoring.

Highlights
  • View operating hours
  • Manage reservations
  • Access membership barcodes
  • Reserve activities and equipment
  • Join fitness challenges
  • Integrates with Apple HealthKit
Features
Read full description

With this app, you can: on the Home tab, view a center’s operating hours, manage your reservations and open your membership barcodes. on the Schedule tab, view and reserve activities. on the Facilities tab, view and reserve equipment. on the Notifications tab, view notifications sent from the organization. on the profile page, view your favourite facilities, favourite activities and completed activities. This app offers fitness challenges which users can join and integrates with Apple’s HealthKit to collect user's calories burned, distance walked/ran and steps climbed.

Screenshots

IID Customer Connect4 screens
DesertRec4 screens

Verdict

The call

The clearest difference is ratings volume: IID Customer Connect at 6.9K against DesertRec's 1. DesertRec's advantage is update cadence (monthly vs every 5 months) and rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DesertRec holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: IID Customer Connect has 6.9K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

IID Customer Connect ships an update every 5 months, DesertRec monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
IID Customer Connect versus DesertRec: the parameters behind the verdict, then further details
ParameterIID Customer ConnectDesertRec
PriceFreeFree
Rating4.8 (6.9K ratings)5.0 (1 ratings) — better
Positive reviews19.2% of reviews—
Number of ratings6.9K — better1
Update frequencyEvery 5 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.8 — better
Further details — not scored
Size39 MB60 MB
Age rating4+4+
DeveloperSmart Energy Systems LLCDesert Recreation District

Customer experience

IID Customer Connect

All ratings6,846 ratings
Positive94.5%
Neutral1.7%
Negative3.9%
Written reviews52 reviews
Positive19.2%
Neutral15.4%
Negative65.4%

DesertRec

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

IID Customer Connect

Reported bugs

5 issues
  • Can't login
  • App not available
  • Infinite error loop
  • Typing issues
  • Crashes often

Requested features

4 requests
  • Schedule a payment
  • Allow paying any amount
  • Improve usage tracking
  • Add street light outage reporting

DesertRec

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IID Customer Connect

No in-app purchases

None

DesertRec

No in-app purchases

Questions

Is IID Customer Connect free?
IID Customer Connect is free to download, with no in-app purchases.
Is DesertRec free?
DesertRec is free to download, with no in-app purchases.
Which has better reviews, IID Customer Connect or DesertRec?
DesertRec is rated higher. IID Customer Connect averages 4.8 out of 5 from 6.9K ratings, while DesertRec averages 5.0 from 1 ratings.
Do IID Customer Connect or DesertRec have ads?
Neither IID Customer Connect nor DesertRec shows ads.
Which is updated more often, IID Customer Connect or DesertRec?
IID Customer Connect ships an update every 5 months, and DesertRec monthly. Most recently, IID Customer Connect was updated on November 6, 2026 and DesertRec on November 3, 2026.

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