my Excitel vs Dialgrid
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
my Excitel
Manage your internet service efficiently. View plan details, make payments, update account information, and troubleshoot connectivity issues. Request payment pickups and create support cases.
- View plan and expiration date
- Online bill payment
- Edit account information
- Troubleshoot connectivity
- Request payment pickup
- Create support cases
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Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue. Billing - View your plan - View your Internet connection expiration date - Pay your plan online Manage Your Account Information - View Account information - Change your self-care password - Edit your contact phone number and e-mail address Troubleshooting - See global issues, affecting wider area - View your "Last Attempt Failure Detail" - "Reset MAC" of your Internet connection Appointments - "Request Payment Pickup" through single button Contact Us - Create Case with issue report
Dialgrid
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DialGrid is an AI-powered IVR solution that answers calls with a natural voice, learns your business, and improves over time. Its a robust solution to handle high volume call center calls with AI features. AI Agents answers calls with human-like voices and trained on your business. 50+ languages, personas, and country support Includes forwarding, recording, analytics, and quick routing Transfers calls to human agents for complex issues with full context and keeps conversation history Real time suggestions for Upselling to customers Real time customer sentiment analysis and suggested next sentence for AI or human agents with multi-lingual supports
Screenshots
Verdict
The clearest difference is update cadence: my Excitel at monthly against Dialgrid's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
my Excitel ships an update monthly, Dialgrid every 2 months. The most recent releases landed on October 15, 2026 and October 17, 2026 respectively.
| Parameter | my Excitel | Dialgrid |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (53 ratings) — better | — |
| Positive reviews | 32.6% of reviews | — |
| Number of ratings | 53 — better | — |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 98 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | Excitel | Grey Matterz Inc. |
In-app purchases
my Excitel
No in-app purchases
Dialgrid
No in-app purchases
