Comparison

Civitatis vs Intact Ins Travel Assistance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Civitatis

Discover and book over 90,000 activities worldwide, from guided tours to adventure sports. Plan your itinerary, access vouchers offline, and enjoy flexible payment options. Get personalized suggestions and exclusive app-only deals to make the most of your travels.

Highlights
  • Explore 90,000+ global activities
  • Personalized travel suggestions
  • Build itineraries in 'My Trips'
  • Offline access to vouchers and schedules
  • 24/7 customer support
  • Exclusive app-only offers
Features
Read full description

So, you know where you’re going on your next trip, but have you decided what you’re going to do when you get there? With the free Civitatis app, you can explore over 90,000 activities around the world, from guided tours and day trips to bar crawls and bungee jumps. Whether you’re in the early stages of planning a trip or looking for a last-minute idea, the new and improved Civitatis app offers a wide variety of hand-picked experiences for every type of traveler. Backed by over 5 million verified reviews, 24/7 customer support, and industry-leading flexibility, you can organize your trip with confidence. Founded in 2008, Civitatis has helped over 40,000,000 travelers get the most out of their trips. From Rome to New York, from Medellín to Tokyo, from Sydney to Cape Town, Civitatis has a plan for you. Discover, plan, and travel with one single app Get personalized travel suggestions anywhere in the world based on your interests. Save your favorite ideas and build your itinerary in My Trips. Access your vouchers, schedules, and meeting points online or offline. Let the app guide you before, during, and after your trip with real-time reminders and support. Enjoy exclusive app-only offers and discounts Flexible payment options Book with Apple Pay, Google Pay, PayPal, and all major credit cards Transparent prices, no hidden fees Reserve now and pay later Pay in installments Experiences offered by Civitatis Free Tours and guided visits Day trips and multi-day excursions Skip-the-line tickets for top attractions Food tours, bar crawls, and cooking classes Cruises, helicopter rides Airport transfers and transport services Travel services like insurance and eSims Much more!

About

Intact Ins Travel Assistance

This travel safety app provides real-time global news and alerts, country-specific risk profiles, and pre-trip advice. It includes a secure document storage feature and an emergency Mayday alert function to notify contacts and access specialist assistance.

Highlights
  • Real-time global news and alerts
  • Country risk profiles
  • Pre-trip safety advice
  • Secure personal document storage
  • Emergency Mayday alert function
  • 24/7 specialist medical and security assistance
Features
Read full description

The Travel Assistance App is your ultimate travel safety companion. Developed by leading security and medical experts it provides you with up to date travel information and advice and real time alerts on breaking news globally. The emergency mayday feature provides you with an email alert function to your emergency contact and a lifeline to specialist medical and security assistance 24 hours a day. In addition, view pre-trip advice and country profiles for comprehensive travel safety information, as well as a secure personal travel document storage. Travel Assistance Support – intactinsurance@healix.com FEATURES NEWS & ALERTS A global incident monitoring service providing travellers with real time travel safety information and alerts. COUNTRY PROFILES A comprehensive travel safety resource informing travellers about the risk profile of over 200 countries worldwide. PROFILE & DOCUMENTS Access your data safely and securely, anywhere at any time! PRE-TRIP ADVICE A complete travellers tool kit of safety information and advice, including access to an award winning traveller safety e-learning course. EMERGENCY MAYDAY ALERT The Mayday alert is a personal safety feature that allows you to send alerts to your emergency contact via Email. Please Note: When activated, the Mayday alert uses GPS. Continued use of GPS running in the background can dramatically decrease battery life. Please note that this app may request access to: • Camera ◦ Take pictures if the Mayday Alert is triggered or if you use the Profile & Document Store functionality • Location ◦ Access precise location (GPS and network-based) ◦ Access approximate location (network-based) • Microphone ◦ record audio if the Mayday Alert is triggered • Telephone ◦ If phone calls are made directly from the App • Storage ◦ Read the contents of your SD card if you use the Profile & Document Store functionality ◦ Modify or delete the contents of your SD card if you use the Profile & Document Store functionality • Other ◦ Have full network access ◦ View network connections ◦ Receive data from Internet

Screenshots

Civitatis4 screens
Intact Ins Travel Assistance4 screens

Verdict

The call

The clearest difference is review sentiment: Civitatis at 54% against Intact Ins Travel Assistance's 0%. Civitatis also leads on update cadence (every 9 days vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Civitatis ships an update every 9 days, Intact Ins Travel Assistance every 3 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard2 real differences · 8 level
Civitatis versus Intact Ins Travel Assistance: the parameters behind the verdict, then further details
ParameterCivitatisIntact Ins Travel Assistance
PriceFreeFree
Rating4.8 (7.4K ratings) — better
Positive reviews53.6% of reviews — better0.0% of reviews
Number of ratings7.4K — better
Update frequencyEvery 9 days — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.6 — better
Further details — not scored
Size241 MB57 MB
Age rating4+4+
DeveloperCIVITATIS TOURS S.L.Healix International Limited

Customer experience

Civitatis

All ratings7,394 ratings
Positive95.6%
Neutral1.0%
Negative3.4%
Written reviews252 reviews
Positive53.6%
Neutral2.8%
Negative43.7%

Intact Ins Travel Assistance

Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Civitatis

Reported bugs

3 issues
  • Unable to log in or create account
  • Incorrect tour details or meeting points
  • Unreliable booking confirmations

Requested features

4 requests
  • Improved communication with customers
  • Easier account management
  • More flexible cancellation policies
  • Better tour descriptions and details

Intact Ins Travel Assistance

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Civitatis

No in-app purchases

None

Intact Ins Travel Assistance

No in-app purchases

Questions

Is Civitatis free?
Civitatis is free to download, with no in-app purchases.
Is Intact Ins Travel Assistance free?
Intact Ins Travel Assistance is free to download, with no in-app purchases.
Do Civitatis or Intact Ins Travel Assistance have ads?
Neither Civitatis nor Intact Ins Travel Assistance shows ads.
Which is updated more often, Civitatis or Intact Ins Travel Assistance?
Civitatis ships an update every 9 days, and Intact Ins Travel Assistance every 3 months. Most recently, Civitatis was updated on September 24, 2026 and Intact Ins Travel Assistance on September 23, 2026.

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