Caffè Nero vs Upmenu
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Caffè Nero
Easily pay for your coffee and earn rewards with every purchase. Scan your phone to pay instantly and collect loyalty stamps. Find nearby stores, order ahead for pickup, and track your spending with digital receipts.
- Mobile payments
- Loyalty stamp collection
- Digital receipts
- Store finder
- Click and collect ordering
- Voucher sharing
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Get the most out of your Caffè Nero experience! Our app is the easiest way of paying and earning rewards every time you make a purchase. Scan your phone to pay securely and instantly collect loyalty stamps - all in less than 2 seconds! It’s free, fast, and easy to use - we make each of your payments become a fun and rewarding experience. PAY IN-STORE With one scan of the app, you’ll pay, earn stamps, and receive a digital receipt. YOUR DIGITAL STAMP CARD Instantly earn stamps every time you purchase a barista made drink with our app. Once our stamp card is complete we will send you a voucher for your favorite treat! FIND A STORE Easily find your way to the closest coffee, with our in-app store finder. CLICK & COLLECT Save time and seamlessly place your order and pay ahead of your arrival. Our baristas will have it ready for you at our collection point. SHARE YOUR VOUCHERS Surprise your friends by sharing love and freebies with them. But if you don’t we won’t tell. KEEP TRACK OF YOUR SPENDING No more paper receipts cluttering your wallet - all your purchases and digital receipts are visible in your activity feed. SECURITY Caffè Nero never holds onto your money or your payment details. Our QR code payment technology is randomized every few seconds so codes cannot be duplicated for fraudulent use. Set your passcode to ensure that you are the only one making payments from your account. Any questions? Contact us at support@yoyowallet.com
Upmenu
This platform empowers restaurants to manage sales, operations, and customer relationships from a single, commission-free system. It offers tools for online ordering, delivery management, marketing, and a branded mobile app to enhance the guest experience.
- Restaurant POS system
- Online ordering storefront
- Branded mobile app creation
- Website builder
- Delivery management
- Kitchen Display System (KDS)
- Table reservations
- CRM and marketing tools
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UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. UpMenu gives restaurants everything they need to work efficiently, boost sales, manage teams, and create a better guest experience — without commissions and with a simple setup. Designed specifically for restaurants and restaurant chains, UpMenu gives you full control over operations, online sales, and customer relationships. UpMenu replaces multiple software tools with one simple system to run your entire restaurant — from orders and payments to delivery, marketing, and loyalty. - What makes UpMenu different - No commission fees – simple, transparent flat-fee pricing Free trial – test the product before committing Quick and easy setup – set it up yourself or use our free setup service Easy to use – beautiful, modern UX designed for restaurants Cloud-based – always up to date, continuously developed Trusted by restaurants – developed together with restaurateurs since 2012 Built for single restaurants and restaurant chains. - Key Features - POS - A cloud-based restaurant POS built specifically for restaurants to manage orders, payments, staff, and reports — across single locations or restaurant chains. ONLINE ORDERING - Your own digital storefront to sell directly from your website, reduce marketplace dependence, and avoid commission fees. BRANDED MOBILE APP - We build mobile app specifically for your restaurant — fully customized to your brand and designed to increase guest loyalty. WEBSITE - Launch a restaurant website in minutes using ready-made templates optimized for mobile, SEO, and online ordering, with an easy drag-and-drop editor. DELIVERY MANAGEMENT - Manage your own drivers with a Driver App, live delivery tracking, and real-time order management from one dashboard. ON-DEMAND DELIVERY DISPATCH - Dispatch deliveries to external delivery partners — without hiring additional drivers — directly from UpMenu. KDS (KITCHEN DISPLAY SYSTEM) - Streamline communication between front of house and the kitchen, speed up service, and reduce errors with paperless order management. CALLER ID - Instantly identify calling customers and see their order history and address before answering the phone. QR CODE MENU - Let guests scan, browse, order, and pay from their smartphones — no app download required, reducing wait times and staff workload. TABLE RESERVATIONS & FLOOR PLAN - Accept and manage table reservations online or by phone, with full control over tables and floor layout. CRM (CUSTOMER RELATIONSHIP MANAGEMENT) - An automatic customer database built from every online order, phone order, and reservation, with detailed guest profiles and insights. MARKETING TOOLS - Built-in tools to attract new guests and increase repeat orders — no external tools required. Includes promotions and coupon discounts, campaigns (email, SMS, push), marketing automation, loyalty program (points-based and stamp cards).
Screenshots
Verdict
The clearest difference is rating: Upmenu at 4.7 against Caffè Nero's 3.7. Upmenu also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Caffè Nero's advantage is ratings volume (678 vs 35) and review sentiment (39% vs 29%). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Upmenu holds the better App Store score, 4.7 against 3.7. That said, the two scores are not equally well evidenced: Caffè Nero has 678 ratings behind it against 35, so its average is the more settled of the two. Written reviews complicate that: 39% of Caffè Nero's written reviews are positive against 29% of Upmenu's, so the app with the better star average is not the one people write more warmly about.
Caffè Nero ships an update fortnightly, Upmenu every 2 weeks. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.
| Parameter | Caffè Nero | Upmenu |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (678 ratings) | 4.7 (35 ratings) — better |
| Positive reviews | 39.2% of reviews — better | 28.6% of reviews |
| Number of ratings | 678 — better | 35 |
| Update frequency | Fortnightly | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 136 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | Neal Street Technologies Limited | UpMenu |
Customer experience
Caffè Nero
Upmenu
Bugs and requests
Caffè Nero
Reported bugs
5 issues- Frequent app crashes and login issues
- Rewards and stamps not properly tracking
- Vouchers disappearing or not working
- Difficulty adding payment methods and gift cards
- Inconsistent location detection and order processing
Requested features
5 requests- Add ability to save favorite store location
- Implement tipping functionality
- Improve order history and previous order recall
- Provide more customization options for drinks
- Enable Apple Pay and other digital wallet integrations
Upmenu
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Caffè Nero
No in-app purchases
Upmenu
No in-app purchases









