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Caffè Nero

Caffè Nero

Italian Master Coffee Roasters

675 ratings
765 reviews
With Ads
🍔 Food & Drink
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • November 25, 2020
  • September 11, 2026

Features

Developer

Neal Street Technologies Limited
✨Promote your app ✨
Caffè Nero screenshot #1 for iPhone
Caffè Nero screenshot #2 for iPhone
Caffè Nero screenshot #3 for iPhone
Caffè Nero screenshot #4 for iPhone
Caffè Nero screenshot #5 for iPhone
Caffè Nero screenshot #6 for iPhone
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Reviews summary↘︎
⭐765
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📝14+ tags
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Easily pay for your coffee and earn rewards with every purchase. Scan your phone to pay instantly and collect loyalty stamps. Find nearby stores, order ahead for pickup, and track your spending with digital receipts.

✓Mobile payments
✓Loyalty stamp collection
✓Digital receipts
✓Store finder
✓Click and collect ordering
✓Voucher sharing
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What users say

Summarized from real user reviews of Caffè Nero. Based on 675 reviews and a 3.7/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to use
  • 💡Convenient loyalty program
  • 👍Seamless and convenient
  • 🚀Efficient mobile ordering
  • 👍Friendly staff
  • 🚀Consistent user experience
  • 👍Great coffee and service

Negative things

  • 🐛Unreliable order tracking
  • 🐛Buggy and glitchy
  • 🐛Slow customer support response
  • 🐛Difficulty linking payment methods
  • 🐛Inconsistent in-store experience
  • 🐛Rewards and vouchers not working as expected
See all reviews
+1

What's New in Caffè Nero

3.48.0

September 11, 2026

Bug fixes and performance improvements. Any questions, ideas or feedback? Tap on Contact Support directly from the app.

User reviews

Most RecentHighest RatedLowest Rated

Mrs

Caffê Nero❤️ with melody to hearts
Ludmila 45Ludmila 45

inventory off

there isnt a single time Ive ordered and theyve had everything I ordered.
laughtercures2laughtercures2

Clunky needs a better ordering interface

Honestly this app never works well when I try to use it. It feels super clunky and mobile ordering is not intuitive and seems to not work half the time.
mtwombmtwomb

Constant App Error

Mobile ordering at ANY location shows: “Error
Sorry, we couldn't load the page this time.
 RETRY”
Reinstalled the App: same error message!
Very disappointed
Svetlana ZSvetlana Z

CaffeNero, (CambridgeCrescent) HARROGATE

Lovely, hardworking, friendly staff. Keep up the great work.
OneMoreCuppaOneMoreCuppa
See 760 more reviews

Developer apps

Harris + Hoole
Harris + Hoole

Better Coffee

🍔 Food & Drink

(811)

With Ads
Neal St. Rewards
Neal St. Rewards

Live a rewarding life.

🛍️ Shopping

(9)

Free
With Ads
Yoyo
Yoyo

by Neal Street Technologies Limited

🍔 Food & Drink

(4)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Frequent app crashes and login issues

Bug

Rewards and stamps not properly tracking

Bug

Vouchers disappearing or not working

Bug

Difficulty adding payment methods and gift cards

Bug

Inconsistent location detection and order processing

Bug
✨

Requested Features

5 requests

Add ability to save favorite store location

Feature

Implement tipping functionality

Feature

Improve order history and previous order recall

Feature

Provide more customization options for drinks

Feature

Enable Apple Pay and other digital wallet integrations

Feature

FAQ

What does the Caffè Nero app do?

The app allows you to pay for your purchases, earn loyalty stamps, and receive digital receipts. It also features a store finder, click and collect ordering, and the ability to share vouchers with friends.

How do I earn rewards with the app?

You earn loyalty stamps automatically every time you purchase a barista-made drink using the app. Once your digital stamp card is complete, you will receive a voucher for a free treat.

Is the app free to use?

Yes, the app is free to download and use. While the app itself is free, it facilitates purchases of coffee and other items from Caffè Nero.

What devices is the Caffè Nero app compatible with?

The description does not specify exact compatibility details. However, it is designed for mobile phones, implying compatibility with most modern iOS and Android smartphones.

Can I order coffee ahead for pickup?

Yes, the app offers a 'Click & Collect' feature. This allows you to place and pay for your order in advance, saving you time when you arrive at the store.