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Neal St. Rewards

Neal St. Rewards

Live a rewarding life.

9 ratings
114 reviews
With Ads
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • December 30, 2013
  • September 11, 2026

Features

Developer

Neal Street Technologies Limited
✨Promote your app ✨
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Reviews summary↘︎
⭐114
Reviews↘︎
📝1+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
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About

Turn your payment card into a loyalty card. Collect points automatically when you spend at participating stores and unlock exclusive offers and discounts. It's a fast, free, and convenient way to live a more rewarding life.

✓Link payment card or ApplePay
✓Automatic point collection
✓Unlock exclusive offers
✓Earn discounts
✓Easy and convenient to use
✓Free to join
Show original description

What users say

Summarized from real user reviews of Neal St. Rewards. Based on 9 reviews and a 4.3/5 average, it highlights the 10 positives and 31 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍Easy to use and navigate
  • 💰Collect points and offers
  • ☕Excellent drinks and food
  • 🌟Friendly and competent staff
  • 💯Great loyalty point system
  • 🚀Efficient payment and scanning
  • 🎁Freebies and rewards
  • ✨Convenient for regular customers
  • 👍Clean and tidy environment
  • 😊Staff always have a chat

Negative things

  • ❌Requires payment card linkage
  • 🐛App not working/unusable
  • 😞Truly terrible customer service
  • 🔒Overkill security and verification
  • 📉Poor reward options/limited use
  • ⏳Slow response times from support
  • 🚫Blocked accounts with no warning
  • 🔄Frequent app rebranding/name changes
  • 💳Payment issues/card not working
  • 🤷Staff unaware of issues
  • 🚫Cannot redeem points/vouchers
  • ❌Invasive permissions required
  • 🤔Confusing rebranding
  • 👎Useless app
  • 😠Frustrating app
  • 🚫Not working in specific stores
  • 💸Points required for rewards increased
  • 🗣️Generic responses from support
  • 📞No telephone number provided for support
  • 📧Personal details requested via email
  • 🪫Phone brightness dims on WiFi
  • ⚠️Not as good as it used to be
  • 🚫Cannot pay with cash
  • 💸Extra charge for bringing own cup
  • 🤷Limited choices for points
  • ❓Business name shows as NA on bank statement
  • 😞Feeling conned by reward system
  • 🚫Apple Watch support removed
  • 💡Wish to save loyalty cards in Apple Wallet
  • 🤔Multiple purchases on one transaction difficult
  • ❌Apple Pay needs sorting
See all reviews

What's New in Neal St. Rewards

8.53.0

September 11, 2026

Bug fixes and performance improvements. Any questions, ideas or feedback? Tap on Contact Support directly from the app.

User reviews

Most RecentHighest RatedLowest Rated

Server Error after Server Error

Useless app - never works when ordering. Unexpected server error 90% of the time. No attempt to fix.
Unhappy_Customer1Unhappy_Customer1

Poor support

App leaves your screen brightness at minimum, a small irritating bug that did be easy to fix. Support was no help!
hab3000hab3000

THE best coffee shop !

Love love love the new Coffee House in Wigan. Fresh, vibrant and exciting. The staff are all so warm and welcoming and get to know you and your preferences. This really makes a difference as other coffee shops do not have the personal touch. The decor and facilities in store are second to none with no expense spared. The selection of hot and cold beverages and food are exceptional. We definitely recommend CH to all our friends and wouldnt go anywhere else. Well done to Jordan and ALL the team at Wigan CH.
Show more
Kaz Zak atKaz Zak at

Payment

You have to have a payment card linked to the app I don’t put payment cards on my phone so it’s not of any use or interest to me
Roy 56.Roy 56.

Miss McHale

I’m so glad I got this set up and have begun to collect points and offers, as I shop here a lot
Peanutbutter495Peanutbutter495
See 109 more reviews

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User experience

🐞

Reported Bugs

39 issues

App not working

Bug

Payment issues

Bug

Card not linking/recognizing

Bug

QR code not displaying for payment

Bug

Vouchers fail and stay in the app

Bug

Points not awarded or tracked

Bug

Login problems (e.g., Apple sign in)

Bug

Accounts blocked without warning

Bug

Customer support unavailable or unhelpful

Bug

App dims phone brightness

Bug

Amex stopped working

Bug

ApplePay stopped working

Bug

Inability to redeem voucher

Bug

Contact support unavailable

Bug

Number in use by another user error

Bug

Planet Organic points usage issues

Bug

Phone number verification issues

Bug

Lost vouchers after rebranding

Bug

Teya device stopped working

Bug

Reward stamps not converting to vouchers

Bug

Process to raise issues deletes queries

Bug

Error notice when paying

Bug

Cannot pay without error

Bug

Cannot scan and pay

Bug

QR code not generated

Bug

App crashes

Bug

App freezes

Bug

Incompatible with older devices

Bug

Shared WiFi network prevents sign up

Bug

Forgotten honey pot

Bug

Bug not resolved after 3 months

Bug

Inability to buy offers due to bug

Bug

Tickets closed without solving

Bug

Cannot use app in store

Bug

Loyalty points not logging

Bug

System fails to process voucher

Bug

App dsnt work in store with functioning bankcard

Bug

UX wise was better before

Bug

Quick access to payment needed

Bug
✨

Requested Features

8 requests

Allow saving loyalty cards in Apple Wallet

Feature

More diverse and frequently updated reward options

Feature

Ability to pay with cash

Feature

Option for dark mode

Feature

Improved descriptions for app updates

Feature

Integration with Apple Pay for payments where final amount is unknown

Feature

Allow topping up from bank account directly

Feature

Support for Apple Watch functionality

Feature

FAQ

What does Neal St. Rewards do?

Neal St. Rewards allows you to link your payment card or ApplePay details to earn points automatically every time you spend at participating stores. These points can then be used to unlock exclusive offers and discounts.

How do I earn points with Neal St. Rewards?

You earn points simply by spending at any store that offers Neal Street Rewards. Once you've linked your preferred payment card or ApplePay, points are collected automatically without any extra steps.

Is Neal St. Rewards free to use?

Yes, Neal Street Rewards is described as fast, free, and easy to use. There is no cost to join or use the service to start collecting points and unlocking offers.

What kind of offers can I get?

By collecting points, you can unlock exclusive offers and discounts at participating stores. The specific offers and discounts will vary depending on the retailers involved in the Neal Street Rewards program.

How do I link my payment card?

You can link your preferred payment card or ApplePay details once within the app. This setup process is designed to be quick and straightforward, allowing you to start earning rewards immediately.