PittSMART vs xPlainly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PittSMART
Report city issues like potholes or graffiti directly to the local government. Receive real-time updates and notifications on the resolution of your service requests. Upload photos and track the progress of your submissions.
- Submit service requests
- Report city issues
- Upload photographs
- Receive real-time notifications
- Track request resolution
- Directly route to city departments
Read full descriptionHide full description
PittSMART (Pittsfield Municipal Assistance & Reporting Technology) is the Official CRM (Customer Relationship Management) App of the City of Pittsfield. PittSMART allows users to submit service requests (potholes, tall grass, graffiti, etc.,) report issues, ask questions or send concerns directly to the city where the request will be correctly routed to the appropriate city department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved! You will receive a tracking ID and be automatically notified when your issue has been updated or addressed. You can provide comments, upload photographs of your request/concern.
xPlainly
Read full descriptionHide full description
xPlainly - Read any letter. In your language. Official mail shouldn't be stressful. Snap a photo, and xPlainly gives you a clear, plain-language explanation in seconds - in your language. What xPlainly does: Instant Analysis - Understand any official letter immediately. Key facts, deadlines and action items highlighted automatically. Personal Assistant - Ask questions about your documents, generate professional replies, get specific advice. Your AI knows your entire letter history. Cases - Related letters are automatically grouped. Track deadlines, amounts and status across multiple documents at a glance. Deadline Tracking - Never miss a due date. Export deadlines directly to your calendar. Pay Now - Pay bills directly from the app where supported. Privacy first: - Saved letters are encrypted on your device - only you can open them - Recovery key: set one up once, it unlocks your letters on a new device - Letters are stored and analysed on EU servers in Frankfurt - GDPR compliant - Powered by Claude AI - your letters are never used for training Simple pricing: Your first letter is free. After that you buy credit - 5 or 20 letters, one payment. No subscription, credit never expires, and a failed scan never costs you anything. 26 languages supported. More on request. Built in Germany by an engineer who knows what it's like to deal with official paperwork in a foreign language. Stop guessing. Start knowing. Privacy Policy: https://xplainly.app/privacy Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is in-app purchases: PittSMART at none against xPlainly's 2. PittSMART also leads on iOS requirement (13.0 vs 16.0). xPlainly's advantage is ads (none vs shown) and update cadence (every 2 months vs every 7 months). On price and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. xPlainly sells 2 in-app purchases, starting at $3.99 per month. PittSMART asks for nothing beyond the download.
PittSMART ships an update every 7 months, xPlainly every 2 months. The most recent releases landed on October 7, 2026 and October 14, 2026 respectively.
| Parameter | PittSMART | xPlainly |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (2 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 7 months | Every 2 months — better |
| Ads | Yes | No — better |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 32 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Pittsfield | Martin Hesse |
In-app purchases
PittSMART
No in-app purchases
xPlainly
- xPlainly Premium$3.991 Month
- Personal Plan (Yearly)$24.991 Year
