Comparison

myMTE vs SFF Vendor App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myMTE

Manage your utility account with ease. Pay bills, track energy consumption, report outages, and contact member support directly from your mobile device. Gain insights into your usage to help manage costs.

Highlights
  • Pay bills and view history
  • Manage recurring payments
  • Monitor daily energy consumption
  • Report power outages
  • Contact member support
  • View outage map
Read full description

Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more. Additional Features: BILL PAY - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device. ENERGY CONSUMPTION - View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money. CONTACT MEMBER SUPPORT - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. OUTAGE REPORTING - With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.

About

SFF Vendor App

This application is exclusively for vendors associated with specific SFF businesses. It enables them to manage online ordering shifts, accept incoming orders, and review past and upcoming events and sales.

Highlights
  • Start online ordering shifts
  • Accept incoming orders
  • View upcoming events
  • Review past events/sales
Features
Read full description

This app is ONLY for SFF vendors (NOT customers). So if you're not sure what this is, it's probably not for you ;) For Vendors: - Allows you to start online ordering shifts and accept incoming orders - Allows you to see your upcoming events - Allows you to see your past events / sales.

Screenshots

myMTE4 screens
SFF Vendor App3 screens

Verdict

The call

The clearest difference is review sentiment: SFF Vendor App at 100% against myMTE's 21%. SFF Vendor App also leads on rating (4.0 vs 3.0) and update cadence (every 3 weeks vs every 2 months). myMTE's advantage is ratings volume (59 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SFF Vendor App holds the better App Store score, 4.0 against 3.0. That said, the two scores are not equally well evidenced: myMTE has 59 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 21% of myMTE's written reviews are positive against 100% of SFF Vendor App's.

UpkeepUpdate frequency

myMTE ships an update every 2 months, SFF Vendor App every 3 weeks. Both last shipped on November 2, 2026.

Scorecard5 real differences · 5 level
myMTE versus SFF Vendor App: the parameters behind the verdict, then further details
ParametermyMTESFF Vendor App
PriceFreeFree
Rating3.0 (59 ratings)4.0 (8 ratings) — better
Positive reviews21.0% of reviews100.0% of reviews — better
Number of ratings59 — better8
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size29 MB64 MB
Age rating17+4+
DeveloperMiddle Tennessee Electric Membership Corporation8 Socks, LLC

Customer experience

myMTE

All ratings59 ratings
Positive49.2%
Neutral5.1%
Negative45.8%
Written reviews62 reviews
Positive21.0%
Neutral3.2%
Negative75.8%

SFF Vendor App

All ratings8 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

myMTE

Reported bugs

38 issues
  • App will not load
  • App is laggy
  • Energy usage report slow/won't load
  • Trouble logging in
  • App not working
Show 33 more
  • App acts like it wants to open then closes
  • App updated, now doesn't work
  • App crashes on launch
  • Pop ups freeze the app
  • Not sending authentication numbers
  • App freezes routinely
  • Verification code not sent
  • Projected bill option doesn't work
  • App closes upon login
  • App crashes immediately
  • App not working or auto draft weird
  • App won't let me log into my account
  • App bugs out after one run
  • Login issues with auto input/Face ID
  • App does not allow sign in with facial recognition
  • App fails to recognize face
  • App logs out randomly
  • App deletes account number
  • App won't let me log in
  • App is blocking correct functionality for end-users that disallow Google products
  • Usage charts scaling and time distribution are wrong
  • Cannot recover password or sign in
  • Redirects to App Store when trying to pay online
  • App won't let me login anymore
  • Have to change password every time
  • App stopped tracking electric usage
  • App signs me out randomly
  • Update broke login functionality
  • App not working on iPhone since merge
  • Error occurred while signing in
  • App never retains password
  • No data since last update
  • Login screen kept disappearing

Requested features

4 requests
  • Add TouchID sign on
  • Fix login issues with Google Log Blocking
  • Improve app stability after updates
  • Allow users to talk to a person

SFF Vendor App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myMTE

No in-app purchases

None

SFF Vendor App

No in-app purchases

Questions

Is myMTE free?
myMTE is free to download, with no in-app purchases.
Is SFF Vendor App free?
SFF Vendor App is free to download, with no in-app purchases.
Which has better reviews, myMTE or SFF Vendor App?
SFF Vendor App is rated higher. myMTE averages 3.0 out of 5 from 59 ratings, while SFF Vendor App averages 4.0 from 8 ratings.
Do myMTE or SFF Vendor App have ads?
Neither myMTE nor SFF Vendor App shows ads.
Which is updated more often, myMTE or SFF Vendor App?
myMTE ships an update every 2 months, and SFF Vendor App every 3 weeks. Most recently, myMTE was updated on November 2, 2026 and SFF Vendor App on November 2, 2026.

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