Comparison

myMTE vs Active Dispatch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myMTE

Manage your utility account with ease. Pay bills, track energy consumption, report outages, and contact member support directly from your mobile device. Gain insights into your usage to help manage costs.

Highlights
  • Pay bills and view history
  • Manage recurring payments
  • Monitor daily energy consumption
  • Report power outages
  • Contact member support
  • View outage map
Read full description

Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more. Additional Features: BILL PAY - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history, including PDF versions of paper bills directly on your mobile device. ENERGY CONSUMPTION - View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. It’s a great way to learn how to change your habits and save money. CONTACT MEMBER SUPPORT - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. OUTAGE REPORTING - With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before.

About

Active Dispatch

This app provides real-time police incident listings from the Metro Nashville Police Department. It offers both list and map views for situational awareness, allowing users to explore active calls and their details.

Highlights
  • Live incident listings
  • Map-based overview
  • Detailed incident views
  • Clean list view
  • Fast and lightweight design
  • Privacy focused
Features
Read full description

Active Dispatch is an informational public safety app that lets you explore active police incident listings from Police Departments in a clear, easy-to-use interface. Designed for situational awareness, Active Dispatch helps you see what is happening around the city using both list and map views, giving you quick context without clutter or complexity. Currently serving Nashville, Portland, San Francisco, and Orlando, with more cities coming soon. Key Features • Up-to-date incident listings View currently reported police calls and incidents as they are published by official sources. • Map-based overview Explore incidents across supported cities using an interactive map to see where activity is occurring. • Detailed incident views Tap into individual incidents to see their location, call type, and related details. • Clean list view Browse incidents in a chronological list, making it easy to scan recent activity. • Fast and lightweight Built for performance, with a simple design that focuses on the information you care about. • Privacy-focused Your precise location is never stored, sold, or shared. Location access, if enabled, is used only on device for distance and sorting. What Active Dispatch Is and Is Not Active Dispatch is an informational tool only. It is not a replacement for emergency services, real time alerts, or official public safety broadcasts. Do not use the app to report emergencies or request assistance. In an emergency, always contact your local emergency number. Data Sources and Accuracy Incident information is provided by third party public data sources and may be delayed, incomplete, or subject to change. Active Dispatch makes no guarantees regarding accuracy or timeliness. Who It Is For • Residents who want general awareness of police activity • Journalists and researchers • Neighborhood watchers • Anyone curious about public incident data

Screenshots

myMTE4 screens
Active Dispatch3 screens

Verdict

The call

The clearest difference is review sentiment: Active Dispatch at 100% against myMTE's 20%. Active Dispatch also leads on rating (5.0 vs 3.0). myMTE's advantage is update cadence (every 2 months vs every 19 months) and ratings volume (60 vs 20). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Active Dispatch holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 60 and 20 respectively. Written reviews point the same way: 20% of myMTE's written reviews are positive against 100% of Active Dispatch's.

UpkeepUpdate frequency

myMTE ships an update every 2 months, Active Dispatch every 19 months. The most recent releases landed on September 24, 2026 and September 16, 2026 respectively.

Scorecard4 real differences · 6 level
myMTE versus Active Dispatch: the parameters behind the verdict, then further details
ParametermyMTEActive Dispatch
PriceFreeFree
Rating3.0 (60 ratings)5.0 (20 ratings) — better
Positive reviews20.0% of reviews100.0% of reviews — better
Number of ratings60 — better20
Update frequencyEvery 2 months — betterEvery 19 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.0 — better17.6
Further details — not scored
Size29 MB10 MB
Age rating17+4+
DeveloperThe Middle Tennessee Electric Membership CorporationZUKISAN LABS, LLC

Customer experience

myMTE

All ratings39 ratings
Positive56.4%
Neutral7.7%
Negative35.9%
Written reviews60 reviews
Positive20.0%
Neutral3.3%
Negative76.7%

Active Dispatch

All ratings20 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews9 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

myMTE

Reported bugs

38 issues
  • App will not load
  • App is laggy
  • Energy usage report slow/won't load
  • Trouble logging in
  • App not working
Show 33 more
  • App acts like it wants to open then closes
  • App updated, now doesn't work
  • App crashes on launch
  • Pop ups freeze the app
  • Not sending authentication numbers
  • App freezes routinely
  • Verification code not sent
  • Projected bill option doesn't work
  • App closes upon login
  • App crashes immediately
  • App not working or auto draft weird
  • App won't let me log into my account
  • App bugs out after one run
  • Login issues with auto input/Face ID
  • App does not allow sign in with facial recognition
  • App fails to recognize face
  • App logs out randomly
  • App deletes account number
  • App won't let me log in
  • App is blocking correct functionality for end-users that disallow Google products
  • Usage charts scaling and time distribution are wrong
  • Cannot recover password or sign in
  • Redirects to App Store when trying to pay online
  • App won't let me login anymore
  • Have to change password every time
  • App stopped tracking electric usage
  • App signs me out randomly
  • Update broke login functionality
  • App not working on iPhone since merge
  • Error occurred while signing in
  • App never retains password
  • No data since last update
  • Login screen kept disappearing

Requested features

4 requests
  • Add TouchID sign on
  • Fix login issues with Google Log Blocking
  • Improve app stability after updates
  • Allow users to talk to a person

Active Dispatch

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myMTE

No in-app purchases

None

Active Dispatch

No in-app purchases

Questions

Is myMTE free?
myMTE is free to download, with no in-app purchases.
Is Active Dispatch free?
Active Dispatch is free to download, with no in-app purchases.
Which has better reviews, myMTE or Active Dispatch?
Active Dispatch is rated higher. myMTE averages 3.0 out of 5 from 60 ratings, while Active Dispatch averages 5.0 from 20 ratings.
Do myMTE or Active Dispatch have ads?
Neither myMTE nor Active Dispatch shows ads.
Which is updated more often, myMTE or Active Dispatch?
myMTE ships an update every 2 months, and Active Dispatch every 19 months. Most recently, myMTE was updated on September 24, 2026 and Active Dispatch on September 16, 2026.

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