Comparison

Zscaler Client Connector vs EquateAccess

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zscaler Client Connector

This application provides secure internet access and private access to corporate resources for mobile devices. It creates a secure tunnel to a cloud security platform, offering consistent security across devices without user intervention. It's designed for enterprise use with an active subscription.

Highlights
  • Zscaler Internet Access
  • Zscaler Private Access
  • Secure HTTP tunnel
  • Cloud security platform connection
  • One-step enrollment
  • MFA via SAML support
Features
Read full description

The Zscaler App for iOS includes both Zscaler Internet Access and Zscaler Private Access modules. Mobility has raised business productivity, but it’s brought its share of issues, as well. One of the biggest challenges is the need to provide complete, consistent security across devices that you may not own. The majority of web traffic from mobile devices comes from apps, not from standard browsers, so threats may not even be visible to traditional security appliances. Note: Zscaler App is used with an active enterprise subscription to Zscaler's Mobile Security service. Please follow instructions from your IT organization to use this app. Zscaler App automatically creates a lightweight HTTP tunnel that connects the user’s endpoint to Zscaler’s cloud security platform with no need for PAC files or authentication cookies. The Zscaler Cloud Service delivers one-step enrollment, with multifactor authentication support via SAML. If you are an end-user and have issues or concerns, please reach out to your organizations support. Client Connector does not collect any personal information about you, or your device, however traffic your device sends to websites and SaaS applications is visible by your company administrators.

About

EquateAccess

This app provides an extra layer of security for your equity compensation account. It uses multi-factor authentication, requiring you to scan a QR code and authorize logins via your mobile device's biometrics or PIN.

Highlights
  • Multi-factor authentication (MFA)
  • QR code scanning for login
  • Biometric authorization (Face ID, Touch ID)
  • PIN authorization
  • Account security enhancement
Features
Read full description

EquateAccess is the secure authentication app for EquatePlus and EquateMobile. It does not provide access to your account, holdings or transactions. To view or manage your account, use EquateMobile or the EquatePlus website. Designed to help protect your account, EquateAccess provides a fast and secure way to verify your identity using multi-factor authentication (MFA). Whether you're signing in, recovering access to your account or approving sensitive actions, EquateAccess adds an extra layer of protection while keeping the experience simple and convenient. EquateAccess is the preferred authentication method across the Equate platform and works seamlessly with both the EquatePlus website and the EquateMobile app. Key features • Secure authentication using Face ID, Touch ID, biometrics or a PIN • Fast approval of verification requests • Works with both the EquatePlus website and EquateMobile • Supports multiple participant accounts • Built on modern authentication standards for enhanced security • Designed to help protect against unauthorised account access How it works After registering EquateAccess to your EquatePlus account, you'll use the app to verify your identity when authentication is required. EquatePlus website When accessing the EquatePlus website, simply scan the QR code displayed on screen and approve the request using the device you have registered EquateAccess to. EquateMobile When using EquateMobile on the same device, the authentication process is even more seamless, allowing EquateMobile and EquateAccess to work together for a smooth verification experience.

Screenshots

Zscaler Client Connector4 screens
EquateAccess3 screens

Verdict

The call

The clearest difference is rating: Zscaler Client Connector at 2.5 against EquateAccess's 1.3. Zscaler Client Connector also leads on review sentiment (25% vs 1%) and update cadence (monthly vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Zscaler Client Connector holds the better App Store score, 2.5 against 1.3. Both are backed by a comparable volume of ratings — 138 and 215 respectively. Written reviews point the same way: 25% of Zscaler Client Connector's written reviews are positive against 1% of EquateAccess's.

UpkeepUpdate frequency

Zscaler Client Connector ships an update monthly, EquateAccess every 4 months. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
Zscaler Client Connector versus EquateAccess: the parameters behind the verdict, then further details
ParameterZscaler Client ConnectorEquateAccess
PriceFreeFree
Rating2.5 (138 ratings) — better1.3 (215 ratings)
Positive reviews24.5% of reviews — better1.3% of reviews
Number of ratings138215 — better
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.014
Further details — not scored
Size45 MB133 MB
Age rating4+4+
DeveloperZscaler IncEquatex AG

Customer experience

Zscaler Client Connector

All ratings138 ratings
Positive36.2%
Neutral2.2%
Negative61.6%
Written reviews53 reviews
Positive24.5%
Neutral0.0%
Negative75.5%

EquateAccess

All ratings215 ratings
Positive6.5%
Neutral1.4%
Negative92.1%
Written reviews223 reviews
Positive1.3%
Neutral0.4%
Negative98.2%

User reviews

Zscaler Client Connector

From 138 App Store ratings

What we love

  • 👍 Works as intended
  • 🔒 Secure access to resources
  • 🚀 Fast internet access
  • 👍 Seamless operation
  • 👍 Minimal battery impact (recent)

Room to improve

  • 🔋 Drains battery significantly
  • 🐛 Connection issues (frequent disconnects)
  • 🐛 App crashes (CarPlay)
  • 🐛 Conflicts with other apps
  • 🐛 VPN won't turn off

EquateAccess

From 215 App Store ratings

What we love

  • 👍 Easy to use
  • 🔒 Secure authentication

Room to improve

  • 🐛 Frequent crashes
  • 🔒 Overly complex authentication process
  • 👎 Unreliable QR code scanning
  • 🤔 Unnecessary separate app
  • 🤯 Lack of customer support

Bugs and requests

Zscaler Client Connector

Reported bugs

47 issues
  • Blocks regular use items like Amazon Music
  • Battery draining too fast
  • Fails to connect multiple times
  • iPhone behaving erratically after install
  • Battery draining very fast and restarting frequently
Show 42 more
  • CarPlay crashes
  • Conflicts with many other apps
  • Drains battery in the background
  • VPN always on and consuming lot of battery
  • Cannot turn off VPN
  • Client connects/disconnects often
  • Local servers throttle traffic
  • VPN always on
  • VPN not turning off despite user action
  • Automatically reconnects
  • Connection unstable
  • Does not maintain connection
  • Has to re-authenticate regularly
  • Says connected but isn't
  • Doesn't work well with Zoom meetings
  • Shows no internet access sometimes
  • Disconnects Wi-Fi and uses LTE
  • Refuses to connect to VPN when offline
  • Shows as 'Connected' but no connections allowed
  • VPN on demand not communicating with app
  • Unable to uninstall
  • VPN always shows connected when disconnected
  • Takes hours to connect to internet and get authenticated
  • Slows down connection to pre-broadband speeds
  • SSL inspection issues
  • Unable to stream radio services
  • Update may break internet completely
  • Custom certificate issues
  • Takes forever to log out
  • Logging out does not work
  • Post SSO login redirects to homepage
  • App will not connect at all
  • Connected once, then never again
  • Cannot log back in
  • Internet security tab says disabled
  • iPad has completely broken down
  • Cannot search anything up
  • Takes too long to download
  • Won't let me login
  • Consumes a lot of battery
  • Version 1.8.5 cannot connect
  • Zscaler over speedtest

Requested features

7 requests
  • Improve battery optimization
  • Simplify VPN on/off controls
  • Address backend issues
  • Provide clearer error messages
  • Improve app stability on iOS
Show 2 more
  • Allow disabling VPN without full logout
  • Optimize performance for older devices

EquateAccess

Reported bugs

3 issues
  • QR code scanning not working
  • Login process repeatedly fails
  • App resets after initial setup

Requested features

3 requests
  • Allow manual entry of authentication codes
  • Integrate with existing authenticator apps
  • Provide alternative login options

In-app purchases

None

Zscaler Client Connector

No in-app purchases

None

EquateAccess

No in-app purchases

Questions

Is Zscaler Client Connector free?
Zscaler Client Connector is free to download, with no in-app purchases.
Is EquateAccess free?
EquateAccess is free to download, with no in-app purchases.
Which has better reviews, Zscaler Client Connector or EquateAccess?
Zscaler Client Connector is rated higher. Zscaler Client Connector averages 2.5 out of 5 from 138 ratings, while EquateAccess averages 1.3 from 215 ratings.
Do Zscaler Client Connector or EquateAccess have ads?
Neither Zscaler Client Connector nor EquateAccess shows ads.
Which is updated more often, Zscaler Client Connector or EquateAccess?
Zscaler Client Connector ships an update monthly, and EquateAccess every 4 months. Most recently, Zscaler Client Connector was updated on October 17, 2026 and EquateAccess on October 16, 2026.

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