Take Five (Take5) For Safety vs Sandvik Remote Support

Overview ======================================== The 'take five' (take5) app suite consists of two apps; a mobile app and a web-based dashboard app. These apps utilize shared cloud-based services that are transparent to end users but can be accessed via an application programming interface (API) for specialized business requirements if required. The mobile app allows the user to complete a ‘take five’ (take5) and have it uploaded to the cloud. It also automatically downloads any new content, such as new or updated ‘take five’ (take5) forms, based on configuration changes made in the dashboard app by an administrator. The web-based dashboard app provides reporting functions for real-time, and historical, ‘take five’ (take5) data. It also includes account maintenance activities such as creating new users, and publishing new or updated ‘take five’ (take5) forms. Mobile App Features ======================================== Intuitive and responsive interface. Multiple out-of-the-box ‘take five’ (take5) form options. Custom ‘take five’ (take5) forms (requires a small amount of development work). Seamless downloading/updating of new ‘take five’ (take5) forms published in the dashboard app. Geotagging of each completed ‘take five’ (take5), if enabled by the user. History of all completed ‘take fives’ (take5). Dashboard App Features ======================================== Intuitive and responsive interface. User account maintenance. Reporting and analysis capabilities. Downloading of raw take 'five data' (take5) for custom in-house reporting or analysis.

Sandvik Remote Support provides expert help for troubleshooting - Connect and share your view with a mobile device or smart glasses with the right remote expert. - Stream live-video to show the situation at the site. - Collaborate with video, audio and chat in order to get help and guidance from the expert instantly. - Resolve the issues faster and get the job done. Smart request handling system for experts - Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer. - See field worker’s view and the exact situation at the site. - Guide the work in real-time and send annotated images, documents and links to the field worker. - Resolve issues together with the field worker. Features - Video & audio communication - Offline mode - Chat - Annotation tools - File transfer and storage - Language translation - Request handling and session storage - User management - Support for mobile devices and smart glasses - Secure communications - Integration and customisation