Comparison

TRACKER Touch vs ADT Smart Services

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TRACKER Touch

Monitor your vehicle's location and security 24/7 with advanced tracking features. Set geofences to receive alerts if your vehicle leaves designated areas and view crime statistics for your current and upcoming locations. Quickly locate your vehicle and contact support directly from the app if it's stolen.

Highlights
  • Real-time vehicle tracking
  • Customizable geofencing alerts
  • Monitor up to five vehicles
  • View local crime statistics
  • Vehicle location finder
  • Direct in-app emergency contact
Features
Read full description

Introducing the new secret weapon in vehicle tracking technology. Enhanced security and monitoring, past the tracker in your vehicle. By your side, 24 hours a day. And at the touch of a button. Geofence the areas your vehicle should be and get alerted if ever it’s not. You can now monitor up to five vehicles in one place and see the crime stats where you are and where you’re going. As well as find your vehicle when you need it. If your vehicle is ever stolen, you can call us directly from the app. We have you covered. Introducing Tracker Touch.

About

ADT Smart Services

Remotely control and monitor your home security system. Receive instant alerts for security or safety events, and view live video streams from your cameras. Customize scenarios to fit your lifestyle and automate actions like turning on lights.

Highlights
  • Remote alarm control
  • Instant security alerts
  • Customizable scenarios
  • Automated lighting control
  • Intelligent motion detection
  • Live video streaming
Features
Read full description

ADT Smart Services has been developed with state of the art security technologies to ensure that your data privacy is well protected. Which is why ADT can offer you more flexibility, reassurance and complete peace of mind For more information about our ADT Smart Services please visit our website: http://www.adt.co.uk Features include 1. CONTROL 1.1 Security Forgot to set the alarm? Do you worry if the last person to leave remembered to activate the security system? Experience the convenience of being able to remotely set or unset your alarm system from anywhere via your iOS smart phone or tablet. 1.2 Alert Notifications Do you ever worry that something might happen at your home/business while you’re away? ADT will notify you with a Security or Safety alert, when the status of your device changes. For example, when the alarm is activated or the door/window contact is triggered or the smoke detector goes off so you are immediately alerted. 1.3 Scenario’s Would you like a Security System that you can customise to suit your lifestyle and specific security needs? ADT Smart Services provides secure access so you can monitor and manage your security to work for you and your lifestyle needs. i.e. - Define who will receive alerts - Advise you who has entered the front door such as advising elderly parent is home, employee has arrived at your business. - Set up recurring events i.e. set the alarm at the same day/time every week, or set up the housekeeper as a user on their smart phone. 2. AUTOMATE Have to work late again? No problem, use your iOS smart phone or tablet to turn on the lights right before you arrive home or set them to come on automatically to simulate someones presence, even when your property is empty. 3. INTELLIGENT MOTION DETECTION Do you worry about activity in and around your home or business? Now you can be immediately notified to intelligent activity when someone steps onto the perimeter, or within your home or business, with virtually no false alarms and unwanted alert notifications like other Systems. The event is captured on camera and automatically saved to the Cloud. 4. VIEW Do you worry about activity in and around your premises? Use your camera’s to help you stay connected with live video streaming, so you can see what is happening outside or inside your premises. Compatible with Apple devices. IMPORTANT NOTE: THIS APP WILL ONLY BE ACTIVATED UPON PURCHASE AND AFTER INSTALLATION BY AN ADT ENGINEER

Screenshots

TRACKER Touch4 screens
ADT Smart Services4 screens

Verdict

The call

The clearest difference is monetization model: TRACKER Touch at free against ADT Smart Services's paid. TRACKER Touch also leads on iOS requirement (12.4 vs 17.0). ADT Smart Services's advantage is update cadence (every 2 months vs every 6 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TRACKER Touch ships an update every 6 months, ADT Smart Services every 2 months. The most recent releases landed on October 1, 2026 and September 30, 2026 respectively.

Scorecard3 real differences · 7 level
TRACKER Touch versus ADT Smart Services: the parameters behind the verdict, then further details
ParameterTRACKER TouchADT Smart Services
PriceFreeFree
Rating—4.0 (21 ratings) — better
Positive reviews14.6% of reviews — better13.5% of reviews
Number of ratings—21 — better
Update frequencyEvery 6 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS12.4 — better17.0
Further details — not scored
Size23 MB384 MB
Age rating4+4+
DeveloperTRACKER NetworkADT Fire and Security PLC

Customer experience

TRACKER Touch

Written reviews41 reviews
Positive14.6%
Neutral4.9%
Negative80.5%

ADT Smart Services

All ratings21 ratings
Positive66.7%
Neutral14.3%
Negative19.0%
Written reviews104 reviews
Positive13.5%
Neutral9.6%
Negative76.9%

Bugs and requests

TRACKER Touch

Not enough reviews yet to summarise bugs or requests.

ADT Smart Services

Reported bugs

18 issues
  • App takes 5+ minutes to arm/disarm alarm
  • Doorbell video fails to load before visitor leaves
  • Connection timeouts and frequent disconnections
  • Verification codes not arriving for login
  • New user codes not syncing with keypad
Show 13 more
  • Widget settings not saving (doorbell sensitivity reverts)
  • App unable to find new router after broadband change
  • Force bypass option selected automatically every time
  • Saved video clips inaccessible via app (works on web browser)
  • Live video feed connection fails while alerts still work
  • App crashes when attempting to set alarm
  • Inconsistent sensor open/closed status display
  • Rules and schedules not saving properly
  • App constantly logs out users
  • False motion detection from rain and animals despite settings
  • Alarm doesn't trigger despite being armed
  • App doesn't update status after panel changes
  • Notifications not sent for alarm triggers

Requested features

15 requests
  • iOS 18 widget support restoration
  • Bi-weekly and monthly access scheduling options
  • Smaller time increment options (less than 30 minutes)
  • Better notification management and filtering
  • Apple Home and Matter compatibility
Show 10 more
  • CarPlay integration
  • Improved multi-user access with role-based permissions
  • Time-based automation rules and daily routines
  • IFTTT and Shortcuts integration
  • Ability to rename sensors and customize device names
  • Video call-style doorbell notifications instead of notification stream
  • Facial recognition implementation
  • Remote system reset capability for power outages
  • Improved color night vision for cameras
  • Tablet device support

In-app purchases

None

TRACKER Touch

No in-app purchases

None

ADT Smart Services

No in-app purchases

Questions

Is TRACKER Touch free?
TRACKER Touch is free to download, with no in-app purchases.
Is ADT Smart Services free?
ADT Smart Services is free to download, with no in-app purchases.
Do TRACKER Touch or ADT Smart Services have ads?
Neither TRACKER Touch nor ADT Smart Services shows ads.
Which is updated more often, TRACKER Touch or ADT Smart Services?
TRACKER Touch ships an update every 6 months, and ADT Smart Services every 2 months. Most recently, TRACKER Touch was updated on October 1, 2026 and ADT Smart Services on September 30, 2026.

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