Microsoft Azure vs Oracle Live Experience

The Microsoft Azure app helps you keep track of your resources while on-the-go: • Stay connected to the cloud and check status and critical metrics anytime, anywhere • Stay informed with notifications and alerts about important health issues • Stay in control of your resources and take corrective actions, like starting and stopping VMs and web apps -------------------- Microsoft collects data to operate effectively and provide you with the best experiences in our products. This mobile application may collect personal information, for example, the email address used to log in. We do not share this personal information with third-parties without your consent. We do not use your information for marketing purposes. If you do not agree with Microsoft collecting this data, please do not log into the application and delete it from your device.

License: http://www.oracle.com/pls/topic/lookup?ctx=wsccl&id=eula_demo_ios Live Experience allows you to enhance your customer experience by adding digital communication channels directly in your mobile app In-App Engagement Channels for Web and Mobile: Contextual experiences via digital voice, video capabilities (one way, two way, see what I see), screen sharing, drawing/annotating, SMS conversations Seamless transitions between channels and escalating to richer interaction modes Built-in mechanisms for maintaining customer privacy and control Customer Context and Engagement Scenarios: Proactively engage your customers at key moment of their journey Capture customer web and mobile context to support action and decisions within the process Design personalized engagement scenarios based on context, history and business priorities Telephony-to-Digital Escalation: Augment telephony-primed interactions with digital experiences Add visual content to supplement voice communication Accelerate contact center digital transformation by leveraging existing channels and processes Real-time ID Scanning and Verification: Authenticate your customer identities using their mobile device cameras Live Experience app allows you to showcase various customer engagement scenarios with voice, video, screen share, annotations and SMS channels. Each engagement scenario lets you choose an initial engagement channel with the customer and provides you with an option to upgrade or add other channels during the engagement.