
Details
About
Enhance customer interactions with integrated digital communication channels. Offer voice, video, screen sharing, and SMS within your mobile app for seamless engagement and personalized experiences.
What's New in Oracle Live Experience
21.10.6
September 2, 2023
Minor bug fixes
User reviews
Developer apps
FAQ
What are the main communication channels offered by Oracle Live Experience?
Oracle Live Experience offers digital voice, two-way video, screen sharing, drawing/annotating, and SMS conversations to enhance customer interactions.
Can Oracle Live Experience be used for customer verification?
Yes, Oracle Live Experience includes real-time ID scanning and verification capabilities, allowing you to authenticate customer identities using their mobile device cameras.
How does Oracle Live Experience help with customer journeys?
It allows businesses to proactively engage customers at key moments, capture context for better support, and design personalized engagement scenarios based on history and priorities.
What devices support Oracle Live Experience?
Oracle Live Experience is available for iPhone, iPad, and iPod devices.
Is Oracle Live Experience free to use?
Yes, Oracle Live Experience is available for free.
What is the age rating for Oracle Live Experience?
Oracle Live Experience has an age rating of 4+, making it suitable for a broad audience.
How often is Oracle Live Experience updated?
The latest version, 21.10.6, was released on September 2, 2023, indicating regular updates to the application.
Does Oracle Live Experience have ads?
No, Oracle Live Experience does not contain advertisements.






