Best Digital Customer Experience 23 Apps

181+ iOS apps curated and reviewed

4.2 avg rating
20 free apps
Updated July 2026

Every iPhone needs a few good digital customer experience 23 apps. We benchmark 181+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Top Picks for Digital Customer Experience 23

Tidio#2

Tidio by TIDIO POLAND SP Z O O

AI customer support software
Strong Contender
πŸ’Ό Business
4.8😐(4.8K ratings)
Free
Tidio screenshot 1
Tidio screenshot 2
Tidio screenshot 3
Tidio screenshot 4
Tidio screenshot 5
Tidio screenshot 6

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

What We Love

  • πŸ‘ Easy to use
  • πŸš€ Responsive and fast
  • πŸ’‘ Helpful chatbot features
  • 🀝 Great for customer communication

Room to Improve

  • πŸ› Unreliable notifications
  • πŸ”„ Frequent app crashes and glitches
  • πŸ”’ Concerns about data privacy
Qualtrics XM#3

Qualtrics XM by Qualtrics, LLC

Experience Management
Worth Considering
πŸ’Ό Business
4.7😐(1.6K ratings)
Free
Qualtrics XM screenshot 1
Qualtrics XM screenshot 2
Qualtrics XM screenshot 3
Qualtrics XM screenshot 4

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

What We Love

  • πŸš€ Quick access
  • πŸ‘ User-friendly
  • πŸ’‘ Useful reporting features
  • πŸš€ Efficient tool

Room to Improve

  • πŸ› Crashes/freezes
  • πŸ› Doesn't load/load issues
  • πŸ› Bugs after updates

More Digital Customer Experience 23 apps to explore

4
smg360
smg360
smg360
by Service Management Group, Inc. SMG
Free

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Real-time data accessCustomer feedback reportingActionable insights
πŸ’Ό Business
(525)
free
5
Medallia Mobile 3
Medallia Mobile 3
Medallia Mobile 3
Activate Employees Anywhere
Free

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

Role-based dashboardsReal-time alertsClose the loop via email/phone
πŸ’Ό Business
(806)
free
6
Digital Purse
Digital Purse
Digital Purse
Shop and spend globally.
Free

This platform offers virtual and digital gift cards for convenient online payments. Easily create virtual cards for shopping, subscriptions, and services, or send and redeem digital gift cards from popular brands. Manage your digital spending in one place.

Create virtual cards instantlyUse for online shopping and subscriptionsManage multiple cards for different purposes
πŸ’° Finance
(2.6K)
free
7
UserTesting
UserTesting
UserTesting
Get paid to test
Free

Earn money online by sharing your opinions on products and services. Companies worldwide seek your unique perspective to improve their offerings. New testing opportunities are available daily, requiring only your thoughts and a device with a microphone.

Earn money onlineTest products and servicesShare your perspective
🌟 Lifestyle
(2.2K)
free
8
mystc KW
mystc KW
mystc KW
Let's go. Further.
Free

Manage your digital experience with smart login, QR code recharging, and personalized offers. This app provides a convenient way to shop on the e-store and stay updated on the latest deals.

Smart loginQR code rechargingPersonalized offers
πŸ’Ό Business
(424)
ad-supported
9
Oracle Live Experience
Oracle Live Experience
Oracle Live Experience
by Oracle America, Inc.
Free

Enhance customer interactions with integrated digital communication channels. Offer voice, video, screen sharing, and SMS within your mobile app for seamless engagement and personalized experiences.

Digital voice and video communicationScreen sharing and annotationSMS conversations
πŸ’Ό Business
(1)
free
10
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
by Zoho Corporation
Free

This app allows your customers to access a branded portal with restricted views of forms and data reports. They can sign in to view, add, edit, and delete records, and perform custom actions on their data.

Branded customer experienceRestricted access to forms and reportsSign-in for customers
πŸ’Ό Business
(50)
free
11
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Track Reputation ScoreRespond to customer reviewsSend review requests
πŸ’Ό Business
(210)
free
12
Loyverse CDS  Customer Display
Loyverse CDS  Customer Display
Loyverse CDS Customer Display
Customer Facing Display
Free

This interactive display system allows customers to review their order details and opt-in for digital receipts via email. It also showcases loyalty points, enhancing the customer experience and streamlining operations. The system functions offline and is compatible with various mobile devices.

Order information displayLoyalty points trackingDigital receipt email input
πŸ’Ό Business
(7)
free
13
Digital World Rewards
Digital World Rewards
Digital World Rewards
Digital World Member Reward
Free

Enhance your shopping with exclusive rewards and event notifications. Earn points on purchases, redeem vouchers, and find store locations. Manage your membership and track transactions seamlessly.

Membership point collectionVoucher redemptionStore locator with directions
🌟 Lifestyle
(4)
ad-supported
14
1440 Mobile
1440 Mobile
1440 Mobile
Customer Engagement App
Free

This app streamlines customer engagement for mobile employees by unifying communication channels like SMS, WhatsApp, and chat. It offers deep Salesforce integration for CRM data access, AI-powered reply suggestions, and tools for efficient team collaboration.

Unified communication channelsSalesforce integrationAI-powered reply recommendations
πŸ’Ό Business
(12)
free
15
Flic: Your Digital Identity
Flic: Your Digital Identity
Flic: Your Digital Identity
Your identity, shared right
Free

Create, manage, and share multiple customizable profiles for personal, professional, or social use. Instantly share your identity via tap, QR code, NFC, or link, and connect with others on your terms. Organize contacts, interactions, and chats for meaningful real-life connections.

Multiple customizable profilesInstant sharing via tap, QR, NFC, or linkControlled connections
🌐 Social Networking
(11)
free
16
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
πŸ’Ό Business
(108)
freemium
17
Medallia Digital Previews
Medallia Digital Previews
Medallia Digital Previews
by Medallia, Inc.
Free

Easily preview feedback engagements and interfaces for your digital SDK. Simulate your app's look and feel, swap languages, and review feedback. Accelerate your live CX program and SDK implementation.

Preview survey experiencesSimulate app look and feelSwap between languages
πŸ’Ό Business
(5)
free
18
Eyes On Global
Eyes On Global
Eyes On Global
Eyes On Global
Free

This app helps businesses protect their brand reputation and improve customer experience through location-level insights. It offers tools for mystery shopping, customer surveys, and market research, enabling operational excellence and financial growth.

Mystery shopping assignmentsCustomer experience surveysBrand reputation protection
πŸ’Ό Business
(76)
free
19
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

This app provides attendees with all the essential information for the annual Customer Service Revolution conference. It's designed for leaders and entrepreneurs focused on excelling in customer service to gain a competitive edge.

Conference information accessNetworking opportunitiesEducational content
πŸ’Ό Business
(35)
free
20
Socially - Digital Toolkit
Socially - Digital Toolkit
Socially - Digital Toolkit
Amplify your digital lifestyle
Free
πŸ”§ Utilities
(0)