OriginCheck vs BEUMER Support

Schaeffler OriginCheck App The Schaeffler OriginCheck App enables the verification of unique 2D-Codes (Schaeffler OneCode)on Schaeffler products, their packaging, and on distributor certificates. The scan checks the code in real time and the user immediately receives feedback on the authenticity of the Schaeffler code. Detailed instructions clearly explain to the user how to create photo documentation for authentication purposes. If counterfeiting is suspected (red or yellow feedback from the app), the user is provided with guided instructions on photo documentation, which can be sent directly to the Schaeffler Brand Protection Team by e-mail after completion. When scanning the Schaeffler OneCode on dealer certificates, the originality of the Schaeffler OneCode can be checked on the one hand and the corresponding sales partner can be displayed and contacted directly via the Schaeffler website on the other hand. The user can also quickly and intuitively find the nearest authorized Schaeffler sales partner via the direct link to the Schaeffler website. The most important functionalities for the user of the Schaeffler OriginCheck app are: • Increased protection against product piracy by checking the Schaeffler OneCode. • Verification of dealer certificates • Direct e-mail contact to Schaeffler in case of suspected counterfeiting of a product or certificate. • Search function for authorized sales partners • Display of the scanned product

When the moment comes when you need the support of experts, you want them at your side. With the further development of our BEUMER Smart Solutions, we offer another innovative service with the BEUMER Service App, with which experts from the BEUMER Group are directly at your side via innovative video function. You benefit from fast support and thus we ensure your plant and system availability. Your advantages with the BEUMER Service App • Use your available end devices for video and audio communication as well as for innovative interaction with BEUMER Group Customer Support • Get direct visual support through markers in the live video image or receive step-by- step instructions during the video call • Document important action steps together with your expert • Continuous software updates: latest functions and compatibility with new devices • Combination of the BEUMER Service App with BEUMER Smart Glasses for all situations • Intuitive operation • Full functionality when using your cellular connection or a WLAN connection - different quality levels of interaction enable a smooth communication