KidzDocNow vs CCP Cares

Introducing KidzDocNow - the convenient telemedicine app that connects your child with expert pediatric care anytime, anywhere. Our board-certified pediatricians and pediatric-trained advanced practice providers are available 24/7 in Florida and 7 days a week, 7 a.m – 11p.m. (CST) in Texas, so you can access care for your child when you need it most, whether you're on the go or at home. Why Choose KidzDocNow? Pediatric Expertise: Your child will always be seen by a qualified pediatrician or pediatric-trained advanced practice provider, ensuring specialized care tailored to their needs. Comprehensive Care: Our clinicians can diagnose, suggest follow-up care, and prescribe medication, when appropriate, for common issues like: • Coughs • Colds • Flu • Pink eye • Diaper rash • Constipation • Diarrhea • Thrush • Head lice • Newborn concerns • Lactation/feeding issues • and so much more. Our new version includes a range of enhancements including: • Easier navigation. • Now available in Spanish! • A more user-friendly intake and waiting room experience. • Better patient experience. • Chat with a team member before, during and after your visit. • Chat history stays for 24 hours. • Photo uploads • And more Privacy and Security: KidzDocNow takes your privacy seriously and is HIPAA compliant, ensuring that your child's health information is secure during every virtual visit. With KidzDocNow, you can have peace of mind knowing that your child's health is in expert hands, right from the comfort of your own home or while on the go. Download the app now and experience the convenience and quality care of KidzDocNow for your child's pediatric needs.

As a Community Care Plan member, you have easy and convenient access to CCP Cares, our member portal anywhere they go at any time. Our secure self-service portal lets members get personalized information about their health plan benefits and services, as well as health information in their preferred language (English and Spanish). Once you sign into with your confidential username and password, you can: View: • You or Your Child’s virtual member ID card • Alerts and reminders • Coverage and benefits • Authorization and referral status • You or Your Child’s Explanation of benefits Search for: • Doctors and providers • How much services may cost you • Health information in our comprehensive health library Complete Tasks Like: • Change your or your child’s Primary Care Physician • Complete questionnaires and surveys, like our Health Risk Assessment (HRA) • Reset your password • Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs. Members can also personalize the portal by using Touch ID to login, choosing a profile nickname and what they want to see on their menu like favorites and shortcuts.