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KidzDocNow

KidzDocNow

by Pediatric Associates

31K ratings
120 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
June 9, 2017
Updated
August 14, 2025

Developer

Pediatric Associates
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KidzDocNow screenshot #1 for iPhone
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🔄6+ apps
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❓5 answered
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About

Connect your child with board-certified pediatricians and advanced practice providers for virtual care. Access diagnoses, prescriptions, and support for common childhood illnesses 24/7 in Florida and extended hours in Texas. Features include easier navigation, Spanish language support, and secure, HIPAA-compliant virtual visits.

✓Virtual pediatric consultations
✓24/7 care in Florida
✓Extended hours care in Texas
✓Diagnosis and prescription services
✓HIPAA compliant
✓Spanish language support
✓Photo uploads
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What users say about KidzDocNow

Reviews of KidzDocNow are mixed: the Medical app is rated 4.9/5 from 31K App Store ratings. What users like most: convenient virtual visits, helpful and professional healthcare providers. Top complaints: extremely long wait times, audio issues during calls. Summarized from real user reviews.

Positive things

  • 🚀Convenient virtual visits
  • 👍Helpful and professional healthcare providers
  • 💡Ability to show symptoms via video
  • 🚑Saves time and avoids unnecessary ER/clinic visits
  • 🌟Excellent bedside manner and patient care

Negative things

  • 🕰️Extremely long wait times
  • 🔇Audio issues during calls
  • 🤖Unreliable app performance and glitches
  • 🤷‍♀️Inconsistent user experience
  • 💰Unexpected charges and billing issues
See all reviews

What's New in KidzDocNow

14.1.0

August 14, 2025

Performance and Stability Improvement

User reviews

Most RecentHighest RatedLowest Rated

Bad so bad

If you go to any urgent care it will be faster than waiting for them omg I never called and I can be answered before 2 hours waiting on the phone
SSoufyag

Long wait

It's impossible to know how many people is in front of you while you wait. They keep reassigning you and each time you wait longer. I only needed to see a doctor for 5 minutes. What is the point of this app? Every time I use it the wait time gets longer just for 5 minutes with a provider.
GGolduno

THE WORST TELEHEALTH PLATFORM

The fact that you just sit there in the waiting room and can’t navigate away without losing the visit place. It is 2026 and this is a far inferior product to other telehealth platforms out there. Your provider network is great. Go white label better solution!
Ttamicane

Just go to urgent care

This is my second visit and I had to come to the reviews to see if they actually provide prescriptions! Both visits being something that would required medication and neither child received anything of the sort. Long wait, short visit, same pain, no cure! This is quite literally a big waste of time!
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SSickyPoohs

Insurance

Make sure your insurance will cover this otherwise you’ll be stuck with a couple hundred dollar bill!
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See 115 more reviews

Developer apps

KidzDocNow Plus
KidzDocNow Plus

by Pediatric Associates

🏥 Medical

(35)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login and password reset problems

Bug

Disconnections during active calls

Bug

Incorrect patient information displayed

Bug
✨

Requested Features

4 requests

Appointment scheduling option

Feature

Improved waiting room experience with notifications

Feature

Integration with insurance providers

Feature

Better customer support and troubleshooting

Feature

FAQ

What is KidzDocNow?

KidzDocNow is a telemedicine application that provides virtual access to board-certified pediatricians and pediatric-trained advanced practice providers. It allows parents to get expert medical care for their children conveniently from home or on the go.

What kind of medical issues can KidzDocNow help with?

The app can help diagnose and suggest follow-up care, including prescribing medication when appropriate, for a wide range of common childhood issues. This includes conditions like coughs, colds, flu, pink eye, diaper rash, constipation, diarrhea, and newborn concerns.

What are the operating hours and availability of KidzDocNow?

In Florida, pediatric care is available 24/7. In Texas, care is available 7 days a week from 7 a.m. to 11 p.m. CST. This ensures you can access care for your child when you need it most.

Is KidzDocNow secure and private?

Yes, KidzDocNow prioritizes privacy and security. The app is HIPAA compliant, ensuring that your child's health information is protected and kept secure during every virtual visit.

What are the new features in the latest version of KidzDocNow?

The latest version offers easier navigation, Spanish language support, a more user-friendly intake and waiting room experience, and improved patient experience. It also includes the ability to chat with a team member before, during, and after your visit, with chat history saved for 24 hours, and photo uploads.