Resource Requests vs iServiceCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Resource Requests
This app allows authorized users to create and submit resource requests directly from their mobile devices into an incident action plan software. Field responders can track their requests and receive real-time status updates throughout the ordering process.
- Create resource requests for ordering process
- Submit requests directly to IAP Software
- Track request status
- Receive status change alerts
- Search and view requests by others
Read full descriptionHide full description
Note: This app may only be used by current WebIAP Software users who have licensed the feature. The Resource Request Mobile Application is the latest addition to TRG’s suite of mobile software services. Resource Request is simple to use and gives field responders the ability to easily create resource requests on their mobile devices that are submitted directly into the Incident Action Plan software for approval and ordering. Field responders are able to track their requests and receive alerts as the request advances in the ordering process. Key Features and Benefits: - Create requests for resources that feed directly into the IAP Software® ordering process - Receive alerts on status changes to your requests - Search and view requests created by others in your incident
iServiceCall
Streamline mobile service repair with this app. It automates data entry, ensures accuracy, and improves communication between service providers and customers. Enjoy enhanced customer experience through efficient process management and system integrations.
- Automated data entry via scan or search
- Error-proof service call process
- Real-time status updates
- Improved communication
- Data and business system integrations
- Enhanced customer experience
Read full descriptionHide full description
The iServiceCall App is designed for any mobile service repair process: - The Process is from needing repair to the unit back in operation - Scan or search - all required data pulled in which eliminates time-consuming filling in data fields - Error-proof the service call process, 100% accurate data in less than 45 seconds. - Communications improve between the service supplier and the person requesting service. - Notification status updates reduce phone calls and email interactions. - Data and Business System integrations through RESTful APIs. - So many more features to enhance the Customer Experience.
Screenshots
Verdict
The clearest difference is iOS requirement: Resource Requests at 13.0 against iServiceCall's 15.0. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for Resource Requests against 5.0 for iServiceCall. Both are backed by a comparable volume of ratings — 2 and 1 respectively.
Resource Requests ships an update every 3 months, iServiceCall every 6 weeks. The most recent releases landed on June 1, 2026 and August 27, 2026 respectively.
| Parameter | Resource Requests | iServiceCall |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) | 5.0 (1 ratings) |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 2 — better | 1 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 153 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | TRG The Response Group LLC | Hive Quick Response LLC |
Customer experience
Resource Requests
iServiceCall
In-app purchases
Resource Requests
No in-app purchases
iServiceCall
No in-app purchases
Questions
Is Resource Requests free?
Is iServiceCall free?
Which has better reviews, Resource Requests or iServiceCall?
Do Resource Requests or iServiceCall have ads?
Which is updated more often, Resource Requests or iServiceCall?
Other comparisons
