Supremo Remote Desktop vs HelpDesk Viewer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Supremo Remote Desktop
Access and control remote PCs and servers quickly and securely. This solution offers full mouse and keyboard support, integrated chat, and multi-display capabilities for seamless remote assistance and management.
- Remote control PCs and servers
- Secure AES 256-bit encryption
- Full mouse and keyboard support
- Integrated chat
- Multi-display support
- Cloud-synced address book
Read full descriptionHide full description
Supremo Remote Desktop is a powerful, easy and complete solution for remote desktop control and support. It allows to access a remote PC in just a few seconds. Supremo is also compatible with Supremo Console, the IT Management Console. Download, access, control. With Supremo Remote Desktop you can: • Remote control PCs and servers, from your personal devices • Chat with the remote user Features: • Secure remote control, protected by AES 256-bit encryption • Full mouse and keyboard support, including special keys • Zooming and screen scrolling • Integrated chat • Multi-display support • UAC-compliant • Cloud-synced address book powered by Supremo Console Get started: 1. Install Supremo Remote Desktop 2. Download and launch Supremo for Windows from the PC/server you need to remote control, take note of ID and password 3. Launch Supremo Remote Desktop and specify ID and password 4. Remote control the machine!
HelpDesk Viewer
Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.
- Remote device connection
- In-session chat
- Query management
- File transfer
- Access logs
Read full descriptionHide full description
Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.
Screenshots
Verdict
The clearest difference is review sentiment: HelpDesk Viewer at 71% against Supremo Remote Desktop's 34%. HelpDesk Viewer also leads on monetization model (free vs free with in-app purchases) and rating (3.6 vs 3.3). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Supremo Remote Desktop sells 1 one-off in-app purchase and HelpDesk Viewer sells 2 one-off in-app purchases. Whichever you choose, the download price is not the number that matters.
HelpDesk Viewer holds the better App Store score, 3.6 against 3.3. Both are backed by a comparable volume of ratings — 12 and 5 respectively. Written reviews point the same way: 34% of Supremo Remote Desktop's written reviews are positive against 71% of HelpDesk Viewer's.
Supremo Remote Desktop ships an update every 4 months, HelpDesk Viewer every 5 weeks. The most recent releases landed on September 22, 2026 and September 10, 2026 respectively.
| Parameter | Supremo Remote Desktop | HelpDesk Viewer |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (12 ratings) | 3.6 (5 ratings) — better |
| Positive reviews | 34.5% of reviews | 71.4% of reviews — better |
| Number of ratings | 12 — better | 5 |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | Yes |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15 |
| Further details — not scored | ||
| Size | 82 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Nanosystems S.r.l. | IDrive Incorporated |
Customer experience
Supremo Remote Desktop
HelpDesk Viewer
In-app purchases
Supremo Remote Desktop
- Supremo Solo 3 Months$54.99
HelpDesk Viewer
- 1 Technician plan at $9.99$9.99
- 1 Technician plan at $99.99$99.99
Questions
Is Supremo Remote Desktop free?
Is HelpDesk Viewer free?
Which has better reviews, Supremo Remote Desktop or HelpDesk Viewer?
Do Supremo Remote Desktop or HelpDesk Viewer have ads?
Which is updated more often, Supremo Remote Desktop or HelpDesk Viewer?
Other comparisons
