Remote Utilities vs HelpDesk Viewer

Remote Utilities gives you full remote access to your Windows, macOS and Linux computers from your iPhone or iPad — over the Internet or LAN, with zero network configuration. View the remote desktop, control the mouse and keyboard, transfer files and manage power, all from one app. Free for personal and business use alike — no ads. REMOTE CONTROL • Full Control and View modes with a convenient toolbar — quick actions and commands at hand • Two input methods in Full Control: Trackpad (mouse pointer, with optional cursor momentum) or Touch — choose what suits your habits • Multi-monitor support — switch to a single remote monitor or view all at once • Next-generation screen capture codec for faster performance, with the classic codec available as an option • Blank the remote screen and block remote input for privacy • Lock the remote computer and close the session in one step FILE TRANSFER • Copy and move files both ways between your device and the remote PC • Resume interrupted downloads and uploads POWER CONTROL • Shut down, restart, lock, sleep or hibernate the remote computer CONNECTIVITY & SECURITY • Connect directly by IP address or instantly via Internet-ID — no router or firewall setup needed • Three authentication modes: single password, login and password, or custom server security ADDRESS BOOK • Full-fledged address book with folders and per-connection properties • Set default connection properties as a template for new entries • Multiple address books of different types — local or synced • Full import, export and sync capabilities SELF-HOSTED SERVER • Complete support for your own Remote Utilities server: address book sync, server-based authentication and relay through your own infrastructure To connect, install the free Host module on the remote computer — available for Windows, macOS and Linux at https://www.remoteutilities.com

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.