ZKTeco CARE vs Grandstream SecureAccess
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ZKTeco CARE
This app provides channel partners with the latest news and tools for managing software product customization, maintenance, and support. Users can submit trouble tickets, track project progress, register broken devices for repair, and query warranty information.
- Trouble ticket submission and feedback
- Customization process tracking
- Device maintenance and repair registration
- Warranty period inquiry via SN barcode
- Product list and operation videos
- Service branch location search
- Online communication with support engineers
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ZKTeco Care is a smartphone APP designed and developed by ZKTeco, which will provide latest news for it's channel partners.The main functions include, inquiry of software product customization process, maintenance process ,common problem feedback and online communication. Main functions: 1.Trouble Ticket process, submit problems directly, get solution feedback quickly. 2.Customization process, grasp the latest progress of the project, search for history customization records. 3.Maintenance process, register broken devices info, apply for repair. 4.Warranty, scan SN barcode from the back cover of the device to query the warranty period. 5.Product list,product show and operation video. 6.LBS, search service branches by the map. 7.IM, find the exclusive support enginner and communicate online conveniently.
Grandstream SecureAccess
Manage access control remotely with this cloud-based solution. Open doors, video call visitors, and create temporary passwords. Administrators can manage users, configure door stations, and view logs.
- Remote door access
- Video calls with visitors
- Temporary password creation
- User and resident management
- Door station configuration
- Door log and alarm viewing
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The SecureAccess App is a lightweight cloud-based access control management solution. Users and residents can easily open doors, video call with visitors, preview video, and create temporary password. Administrators can manage users and residents remotely, manage visitor, configure door stations, view door logs and alarms, and snapshot playback. This all-in-one platform effectively addresses the access management needs of communities, businesses, and households.
Screenshots
Verdict
The clearest difference is review sentiment: Grandstream SecureAccess at 100% against ZKTeco CARE's 0%. Grandstream SecureAccess also leads on rating (5.0 vs 3.8). ZKTeco CARE's advantage is update cadence (fortnightly vs every 3 months) and ratings volume (5 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Grandstream SecureAccess holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: ZKTeco CARE has 5 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 0% of ZKTeco CARE's written reviews are positive against 100% of Grandstream SecureAccess's.
ZKTeco CARE ships an update fortnightly, Grandstream SecureAccess every 3 months. The most recent releases landed on October 16, 2026 and October 22, 2026 respectively.
| Parameter | ZKTeco CARE | Grandstream SecureAccess |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (5 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 5 — better | 1 |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 6.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 40 MB | 68 MB |
| Age rating | 4+ | 4+ |
| Developer | ZKTeco Inc. | Grandstream |
Customer experience
ZKTeco CARE
Grandstream SecureAccess
In-app purchases
ZKTeco CARE
No in-app purchases
Grandstream SecureAccess
No in-app purchases
Questions
Is ZKTeco CARE free?
Is Grandstream SecureAccess free?
Which has better reviews, ZKTeco CARE or Grandstream SecureAccess?
Do ZKTeco CARE or Grandstream SecureAccess have ads?
Which is updated more often, ZKTeco CARE or Grandstream SecureAccess?
Other comparisons
