Comparison

My Cloud Home vs Know True

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Cloud Home

Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.

Highlights
  • Centralized file storage
  • Remote access from anywhere
  • Automatic phone backup
  • Video streaming
  • Content sharing
  • Search by name or location
Features
Read full description

My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

About

Know True

This application helps utility customers with solar panels understand how their energy consumption and solar production affect their electricity bills. It also monitors solar system output, alerting users to potential production issues.

Highlights
  • Track energy usage and solar production
  • Monitor impact on utility charges
  • Solar production monitoring
  • Alerts for solar system downtime
  • Notifications for potential solar issues
Features
Read full description

Know True-Up allows utility customers who also have solar to see how their energy usage habits and solar energy production combine to impact their utility charges. The software program also has a solar production monitoring component, which notifies the Know-True-Up monitoring team when a solar system has not pushed any power to the grid within a 24 hour period. Utility customers are notified when a potential solar production problem is detected. NOTE: This app is intended for existing Know True-Up customers only.

Screenshots

My Cloud Home4 screens
Know True2 screens

Verdict

The call

The clearest difference is update cadence: My Cloud Home at every 2 months against Know True's every 20 months. My Cloud Home also leads on ratings volume (14K vs 3). Know True's advantage is rating (5.0 vs 4.8) and iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Know True holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

My Cloud Home ships an update every 2 months, Know True every 20 months. The most recent releases landed on October 2, 2026 and September 16, 2026 respectively.

Scorecard4 real differences · 6 level
My Cloud Home versus Know True: the parameters behind the verdict, then further details
ParameterMy Cloud HomeKnow True
PriceFreeFree
Rating4.8 (14K ratings)5.0 (3 ratings) — better
Positive reviews39.6% of reviews—
Number of ratings14K — better3
Update frequencyEvery 2 months — betterEvery 20 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.111.0 — better
Further details — not scored
Size104 MB5 MB
Age rating17+17+
DeveloperWestern Digital Technologies, Inc.Solar Data Pros, LLC

Customer experience

My Cloud Home

All ratings13,483 ratings
Positive95.6%
Neutral2.4%
Negative1.9%
Written reviews971 reviews
Positive39.6%
Neutral15.3%
Negative45.0%

Know True

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Cloud Home

Reported bugs

3 issues
  • Frequent app crashes
  • Unreliable auto-backup
  • Inability to access public folders

Requested features

4 requests
  • Improved iOS integration
  • Bulk file management options
  • Support for more media formats
  • Customizable folder structure

Know True

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Cloud Home

No in-app purchases

None

Know True

No in-app purchases

Questions

Is My Cloud Home free?
My Cloud Home is free to download, with no in-app purchases.
Is Know True free?
Know True is free to download, with no in-app purchases.
Which has better reviews, My Cloud Home or Know True?
Know True is rated higher. My Cloud Home averages 4.8 out of 5 from 14K ratings, while Know True averages 5.0 from 3 ratings.
Do My Cloud Home or Know True have ads?
Neither My Cloud Home nor Know True shows ads.
Which is updated more often, My Cloud Home or Know True?
My Cloud Home ships an update every 2 months, and Know True every 20 months. Most recently, My Cloud Home was updated on October 2, 2026 and Know True on September 16, 2026.

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