My Cloud Home vs Know True
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Cloud Home
Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.
- Centralized file storage
- Remote access from anywhere
- Automatic phone backup
- Video streaming
- Content sharing
- Search by name or location
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My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Know True
This application helps utility customers with solar panels understand how their energy consumption and solar production affect their electricity bills. It also monitors solar system output, alerting users to potential production issues.
- Track energy usage and solar production
- Monitor impact on utility charges
- Solar production monitoring
- Alerts for solar system downtime
- Notifications for potential solar issues
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Know True-Up allows utility customers who also have solar to see how their energy usage habits and solar energy production combine to impact their utility charges. The software program also has a solar production monitoring component, which notifies the Know-True-Up monitoring team when a solar system has not pushed any power to the grid within a 24 hour period. Utility customers are notified when a potential solar production problem is detected. NOTE: This app is intended for existing Know True-Up customers only.
Screenshots
Verdict
The clearest difference is update cadence: My Cloud Home at every 2 months against Know True's every 20 months. My Cloud Home also leads on ratings volume (14K vs 3). Know True's advantage is rating (5.0 vs 4.8) and iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Know True holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 3, so its average is the more settled of the two.
My Cloud Home ships an update every 2 months, Know True every 20 months. The most recent releases landed on October 2, 2026 and September 16, 2026 respectively.
| Parameter | My Cloud Home | Know True |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (14K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 39.6% of reviews | — |
| Number of ratings | 14K — better | 3 |
| Update frequency | Every 2 months — better | Every 20 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 11.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 5 MB |
| Age rating | 17+ | 17+ |
| Developer | Western Digital Technologies, Inc. | Solar Data Pros, LLC |
Customer experience
My Cloud Home
Know True
Bugs and requests
My Cloud Home
Reported bugs
3 issues- Frequent app crashes
- Unreliable auto-backup
- Inability to access public folders
Requested features
4 requests- Improved iOS integration
- Bulk file management options
- Support for more media formats
- Customizable folder structure
Know True
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Cloud Home
No in-app purchases
Know True
No in-app purchases
Questions
Is My Cloud Home free?
Is Know True free?
Which has better reviews, My Cloud Home or Know True?
Do My Cloud Home or Know True have ads?
Which is updated more often, My Cloud Home or Know True?
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