Comparison

Livegenic myClaim vs Mitigate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Livegenic myClaim

Streamline your insurance claims by documenting losses with narrated videos, photos, and notes. Collaborate with claims representatives and track your claim's progress seamlessly.

Highlights
  • Record narrated video of losses
  • Capture and submit photos
  • Submit important documents
  • Exchange notes with representatives
  • Track claim status
Read full description

Livegenic myClaim app is designed to help policyholders document and streamline insurance claim processing. Using this app, you can collaborate with the claims representatives by capturing and submitting important loss documentation. You can record narrated video of the loss and explaining it in detail, taking pictures, submitting documents, and exchanging notes and track the status of the claim, and more. For more information, contact the Livegenic Team at contact@livegenic.com

About

Mitigate

This mobile application streamlines water loss documentation for mitigation technicians. It allows for easy, real-time collection of drying project data, including instant 2D floor plan generation with LiDAR-enabled devices. Designed by industry professionals, it aims to improve operational consistency and accuracy in the field.

Highlights
  • Real-time drying project data collection
  • Instant 2D floor plan generation
  • LiDAR-enabled scanning
  • Room labels and dimensions
  • Field-adjustable floor plans
  • Workflow solution for technicians
Features
Read full description

Mitigate™ is the field app from Cotality™ for restoration professionals who'd rather be drying structures than filling out paperwork. Capture everything a water loss needs — right from your phone, right where the work is happening — in a workflow built around the daily rhythm of a mitigation project. Set up the job the way it actually dries: Create the loss, map out levels and rooms, and build your drying chambers to match how the structure really breaks down — not a generic form. Record readings that hold up: Capture moisture content by material and monitoring point, plus atmospheric and psychrometric conditions — tied to the room they came from and tracked toward your drying goals. Log your equipment: Place dehumidifiers and air movers by chamber and room, and keep a running record from setup to demobilization. Keep photos where they belong: Attach documentation to the exact room, chamber, or reading it supports, pre-tagged so nothing is lost in a camera roll. Work where you work: Capture in the field even when signal doesn't cooperate; your work uploads automatically in the background once you're connected. Documentation you can stand behind: Restoration work only counts if it's documented. Because every reading, photo, and piece of equipment is tied to where and when it happened, the record builds itself as you do the job. When it's time to justify the drying plan — to a reviewer, a carrier, or your own office — the whole story is already there, organized and complete. Everything you log flows to the web portal, so the job is documented once, cleanly, and stays in sync. Confidently do what you do best. Built for the field, trusted on the claim.

Screenshots

Livegenic myClaim4 screens
Mitigate4 screens

Verdict

The call

The clearest difference is rating: Livegenic myClaim at 3.5 against Mitigate's 2.0. Livegenic myClaim also leads on iOS requirement (11.0 vs 17.6). Mitigate's advantage is ratings volume (96 vs 6) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Livegenic myClaim holds the better App Store score, 3.5 against 2.0. That said, the two scores are not equally well evidenced: Mitigate has 96 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 0% of Livegenic myClaim's written reviews are positive against 8% of Mitigate's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Livegenic myClaim ships an update every 3 months, Mitigate monthly. The most recent releases landed on September 6, 2026 and September 20, 2026 respectively.

Scorecard5 real differences · 5 level
Livegenic myClaim versus Mitigate: the parameters behind the verdict, then further details
ParameterLivegenic myClaimMitigate
PriceFreeFree
Rating3.5 (6 ratings) — better2.0 (96 ratings)
Positive reviews0.0% of reviews8.0% of reviews — better
Number of ratings696 — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better17.6
Further details — not scored
Size66 MB234 MB
Age rating4+4+
DeveloperLivegenic IncCoreLogic Real Estate Solutions, LLC

Customer experience

Livegenic myClaim

All ratings6 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Mitigate

All ratings93 ratings
Positive24.7%
Neutral4.3%
Negative71.0%
Written reviews50 reviews
Positive8.0%
Neutral8.0%
Negative84.0%

Bugs and requests

Livegenic myClaim

Not enough reviews yet to summarise bugs or requests.

Mitigate

Reported bugs

77 issues
  • App crashes frequently
  • App freezes
  • App is slow
  • Data is lost
  • Photos are erased
Show 72 more
  • Camera button does not work
  • App overheats phone
  • Ghost rooms
  • Humidity reading swapping
  • Only allows square rooms
  • Struggle uploading photos
  • App drags with poor signal
  • Photos are lost with poor signal
  • Equipment not showing up in MICA Exchange
  • Duplicate visits recorded
  • Login screen freezes
  • App cannot open claims
  • App cannot even open
  • Two hours of work disappeared
  • Sketch feature is buggy
  • Lidr issues
  • Endless loop of errors
  • Data not saving
  • App not loading anything
  • Glitchy
  • Real-time data capture issues
  • LiDAR data integration problems
  • Inconsistent performance
  • Errors when trying to add readings
  • Line item feature is unusable
  • App is scattered across multiple products that don't work together
  • Android users experience significant issues
  • Data not saving to phone offline
  • App is intentionally difficult to use
  • App is not finished before release
  • App is unreliable
  • App is buggy
  • App is hard to read
  • App is hard to put information into
  • App is hard to see mistakes in
  • App cannot handle large jobs
  • App is not user-friendly
  • Adjuster cannot read app output
  • App fixes introduce new bugs and break features
  • App has no registration or sign up, only login
  • Support staff are unhelpful and hang up
  • App is slow and clunky
  • Sketch tool requires extra steps
  • App is poorly designed
  • App destroys previous functionality (MICA)
  • App has no clear flow
  • App is a joke
  • App is a liability
  • App is garbage
  • App is terrible
  • App is a waste of time
  • App is counterintuitive
  • App UI is terrible
  • App buttons are hidden
  • App checkboxes don't work
  • App options require swiping
  • App performance is severely lacking
  • App is released too early
  • App is difficult to navigate
  • App has too many extra steps
  • App UI is complicated and unforgiving
  • App has issues with MICA Exchange interaction
  • App seems to drag with poor signal
  • App loses photos
  • App has issues with equipment not showing up
  • App shows duplicate visits
  • App is not user-friendly
  • App is not dependable
  • App is inconvenient
  • App could be better
  • App is designed to lose data
  • App is a cancer

Requested features

21 requests
  • Allow shorter photo tags (e.g., PPE)
  • Desktop application or review platform
  • Make photos easier to upload and add
  • Option to save photos taken on app into device camera roll
  • Consult actual people in the field for opinions
Show 16 more
  • Improve sketch feature to be more streamlined
  • Add a simple color code for attention needed
  • Dark mode option
  • Advanced analytics dashboard
  • Fix bugs like ghost rooms, humidity reading swapping, square rooms only
  • Allow users to save data offline
  • Make it easier to get paid for work done
  • Fix the camera button issue
  • Make the app more user-friendly and intuitive
  • Improve the sketch tool to be more efficient
  • Allow for simpler data entry (like an Excel form)
  • Add a one-screen view for essential data like GPP
  • Develop a desktop version of the app
  • Improve interaction with MICA Exchange
  • Fix issues with equipment not showing up
  • Fix duplicate visit entries

In-app purchases

None

Livegenic myClaim

No in-app purchases

None

Mitigate

No in-app purchases

Questions

Is Livegenic myClaim free?
Livegenic myClaim is free to download, with no in-app purchases.
Is Mitigate free?
Mitigate is free to download, with no in-app purchases.
Which has better reviews, Livegenic myClaim or Mitigate?
Livegenic myClaim is rated higher. Livegenic myClaim averages 3.5 out of 5 from 6 ratings, while Mitigate averages 2.0 from 96 ratings.
Do Livegenic myClaim or Mitigate have ads?
Neither Livegenic myClaim nor Mitigate shows ads.
Which is updated more often, Livegenic myClaim or Mitigate?
Livegenic myClaim ships an update every 3 months, and Mitigate monthly. Most recently, Livegenic myClaim was updated on September 6, 2026 and Mitigate on September 20, 2026.

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