ConnectEBT vs Direct Express® Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectEBT
Easily monitor your EBT balance, view deposits, and track transactions. Securely manage your PIN and register your card. Supports multiple states with more coming soon.
- Check EBT balance
- View deposits
- Review transaction history
- Select/change PIN
- Biometric login
- Card scanning registration
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The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Alabama, Arkansas, American Samoa, Delaware, Georgia, Illinois, Iowa, Maine, Montana, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah and Virginia EBT. We are excited to bring support for additional state programs in the near future. To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app. • Check your available SNAP or Cash balance anytime, anywhere • View your deposits information • Review transaction history • Select your card’s PIN • Easy login and registration using biometrics and card scanning Disclosures: • Currently available for Alabama, Arkansas, American Samoa, Delaware, Georgia, Illinois, Iowa, Maine, Montana, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah and Virginia. Other states will be available in the near future. • There is no charge for using the app, but message and data rates may apply. • Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2021 Conduent State & Local Solutions, Inc. All Rights Reserved.
Direct Express® Mobile App
Manage your prepaid debit card securely from your mobile device. Check balances, review transactions, and monitor deposits anytime, anywhere. This app is exclusively for cardholders whose card number begins with 514125.
- Check balance anytime
- Review transaction history
- Monitor deposits
- Secure account management
- Access funds on payment day
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Do more with your money using the new mobile application for your Direct Express® Debit Mastercard® prepaid card. This free mobile app allows you to securely access and manage your Direct Express® Debit Mastercard® card from anywhere using your mobile device. IMPORTANT: This app is ONLY for cardholders whose card number begins with 514125. DO NOT download this app if your Direct Express Card was issued by Comerica Bank. If your card number begins with 533248, please search for the yellow Direct Express® app in the App Store and download the app that matches the first six numbers of your Comerica-issued Direct Express® card. WHY USE DIRECT EXPRESS®? When you sign up to receive your federal benefits on the Direct Express® card: • Your payment is automatically deposited each month • No paper checks to cash • No risk of lost or stolen checks • Access your funds on payment day WITH THE MOBILE APP, YOU CAN: • Check your balance anytime • Review transaction history • Monitor deposits • Manage your account securely USE YOUR CARD TO: • Make purchases anywhere Debit Mastercard® is accepted • Withdraw cash at ATMs • Get cash back with purchases • Shop and pay bills online • Purchase money orders at the U.S. Post Office Download the Direct Express® mobile app today and take control of your federal benefits securely and conveniently. *For newly issued Fifth Third Bank, N.A. cards only. Existing cardholders with a Comerica-issued card should continue to use their current app until further notice.
Screenshots
Verdict
The clearest difference is rating: Direct Express® Mobile App at 4.8 against ConnectEBT's 4.0. Direct Express® Mobile App also leads on review sentiment (50% vs 32%). ConnectEBT's advantage is chart position (#157 vs unranked) and iOS requirement (13.0 vs 15.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Direct Express® Mobile App holds the better App Store score, 4.8 against 4.0. Both are backed by a comparable volume of ratings — 7.8K and 3K respectively. Written reviews point the same way: 32% of ConnectEBT's written reviews are positive against 50% of Direct Express® Mobile App's.
ConnectEBT ships an update every 3 months, Direct Express® Mobile App every 6 weeks. The most recent releases landed on November 10, 2026 and November 8, 2026 respectively.
| Parameter | ConnectEBT | Direct Express® Mobile App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (7.8K ratings) | 4.8 (3K ratings) — better |
| Positive reviews | 31.8% of reviews | 50.0% of reviews — better |
| Number of ratings | 7.8K — better | 3K |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #157 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 29 MB | 114 MB |
| Age rating | 4+ | 4+ |
| Developer | Conduent Inc. | First Data Corporation |
Customer experience
ConnectEBT
Direct Express® Mobile App
Bugs and requests
ConnectEBT
Reported bugs
3 issues- Server errors preventing login
- Decryption issues locking users out
- Inconsistent behavior across login attempts
Requested features
4 requests- Notification for deposits
- Ability to see transaction history
- Biometric login support
- Better customer support
Direct Express® Mobile App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ConnectEBT
No in-app purchases
Direct Express® Mobile App
No in-app purchases
Questions
Is ConnectEBT free?
Is Direct Express® Mobile App free?
Which has better reviews, ConnectEBT or Direct Express® Mobile App?
Do ConnectEBT or Direct Express® Mobile App have ads?
Which is updated more often, ConnectEBT or Direct Express® Mobile App?
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