ConnectEBT User Reviews

Customer Experience

Positive experience30.6% of reviews
Neutral11.1% of reviews
Negative experience58.2% of reviews

~ Based on 395 written reviews from the US App Store.

What users say

Is ConnectEBT Safe?

ConnectEBT appears mostly safe based on user ratings. AppsHunter Safety Score for ConnectEBT is 79/100.

This assessment is based on 6,836 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.7% of ratings point to a safe experience
5.1% of ratings suggest some concerns
22.2% of ratings point to a risky experience

~ Based on 6,427 App Store ratings for ConnectEBT.

Is ConnectEBT Legit?

ConnectEBT appears to be a legitimate app. AppsHunter Legitimacy Score for ConnectEBT is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works great

Works great and fast

Doesn’t work

Can’t even get past entering my information to create an account. Constant error message pops up

Needs more work

Apps keeps signing me out and I use biometrics to sign in. Seems like every month my password don’t work. Really needs to be fixed.

Unable to access account

I need help getting into my online account and there are no representatives.

Needs help

This app needs help. It’s so glitchy that sometimes I cannot access my snap while shopping. They advise to lock the card but if you can unlock it while shopping, what good is it. When you have to change your password every 90 days, you can’t scroll to the submit button The screw is just stuck and the button is behind your keyboard that can’t be exited. I always have to go on the website to change it. All this happened while I was at the store so it was too much to do and I couldn’t use my funds. Too many glitches!!
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Problem changing password and activating card

Anyone have problems activating new card

works.. sometimes.

i’ve had this app for about a year and it works. only sometimes. i can always look at my balance, but when i try to unlock or lock my card, the button disappears and i have to wait on hold and call to unlock it.

Ok, but could use some work

Not everyone uses this app on a regular basis. I personally will go months without opening it and when I do, lo and behold my password doesn’t work then I have to jump through all of my security measures just to update it. Rather annoying. Maybe allow logging in with the old password THEN prompt the change.
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App

The only thing I don’t like about this app is constantly changing my password.

Functional

My learn language is KISS (Keep It Simple Stupid) and this app checks all my green flag boxes. I would and have recommended the same to family and friends alike.

Lock

I can’t lock my card and it’s not giving me a option to do it

Never had a account with this app

This app I downloaded hoping will help and ended up finding out there's a account with my card number I can't log in and neither I can't create a new account they don't have any helpline number or contact do not by all means get this app

To many password changes

The app is great but I hate that I have to change my password every month. That is litterally the only issue I have with it. Lol

Login

It consistently resets making you unable to login consistently. You have to change your password multiple times and or your biometrics.

Over it

Tired of having to change my password every so often when I use face recognition to login anyway. I have enough passwords to remember for everything else without having to change this one every other month.

Great account tracking

This app makes it trivial to track your balance and purchases. It makes it simple to keep track throughout the month.

HORRIBLE

Horrible says your passwords incorrect when it’s not, done made me mad enough to come leave a review when the app asked me to, literally after saying my password I just CHANGED IT TO WAS WRONG TERRIBLE APP!!!

Love the lock feature

I really enjoy the fact that I can lock the card since some scammers somehow got my card number and stole all of my benefits without my card or pin. When I went to the county office they told me that there was nothing they could do except to get me a new card. My funds were good as gone and never coming back since trump decided they would no longer refund stolen benefits. The only useful information I got from the county was to use this app and lock the card when you’re not using it. That way no one can steal my benefits again.


Why can’t scammers go steal from the rich and not a single mom struggling to make ends meet in today’s economy?! I call them scummers! Thanks connect EBT for helping me keep the scammers away! :)
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Única

Muy informativa

Snaps

Super great app so glad food stamp offices came up with away for security in ways to keep up with what’s going on and to be able to see other important details.plz come up with cards with chips for Georgia I haven’t seen anything about our new Food stamp (Card) that’s supposed to have a security chip in. It would be nice if we got an update about this on the app.
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