ConnectEBT Reviews: Is It Legit?

Customer Experience

Positive experience31.8% of reviews
Neutral10.7% of reviews
Negative experience57.5% of reviews

~ Based on 431 written reviews from the US App Store.

What users say about ConnectEBT

Is ConnectEBT Safe?

ConnectEBT appears mostly safe based on user ratings. AppsHunter Safety Score for ConnectEBT is 80/100.

This assessment is based on 7,776 user ratings, with an App Store average of 4.0/5.

Safety Analysis

75.1% of ratings point to a safe experience
4.6% of ratings suggest some concerns
20.3% of ratings point to a risky experience

~ Based on 7,770 App Store ratings for ConnectEBT.

Is ConnectEBT Legit?

ConnectEBT appears to be a legitimate app. AppsHunter Legitimacy Score for ConnectEBT is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to lock/unlock

Unable to lock/ unlock

Pw

Constantly having to change my pw & then they’re picky about it is SO fkn annoying!

Convenient

Very convenient, time saving app! I don’t have to call all the time for a balance check, or wonder what I spent money on. Definitely a necessity.

Muy fácil de usar

Es práctica y segura

Convenient and easy to use

This app is so nice to use to keep track of SNAP benefits. The lock feature is awesome! I love knowing that my account is secure and safe from hackers trying to steal what we need to feed our family.

Frustrated

This app which is forced to get and use is absolutely not blind accessible !
It times out too fast it doesn’t utilize dynamic type to enlarge and when you use blind technology the buttons are not visible to advance page or enter
One would think since it is mandatory and part of government official site that they would consider the disabled users
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Review

It’s great not having to call to check on your account. You just check the App.

Never remembers your password

This app is horrible, every time I go to log in it never remembers my password. I have to constantly create new ones and even after I’ve reset the password it doesn’t acknowledge it and still keeps me logged out. I ended up switching to a different EBT app because I couldn’t take it anymore. Whoever is in charge of this app please fix it so it remembers passwords.
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Can’t remove app cause short cut is gone.

Can’t remove app to reset new EBT card received. Old card is lost. Help?

update: broken and still sucks

STILL HATE IT AND IT DOESNT WORK NOW!! (there's a common exception from the server) their OWN people can't even get fix it💀 im so happy this my last time on this and moving to a democratic state

i hate this app. it was forced on me i had propel which is an amazing app with job searches discounts services and deals. this app has nothing NOTHING. not to mention but i will you have to log in EVERY SINGLE TIME. propel app you log in once and done! oklahoma is such outdated state stuck in the 1300s
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Doesn’t work

Lame app. Everything goes smoothly for activating a new card until you get to the PIN selection and then it won’t let you push the orange button to set the number. The number keypad is directly in front of the orange button and there’s no way to get rid of it. Makes no sense.

Fair

It has a glitch, you can not change the password through the app you need to visit the website, asking for a OTP every time you login it’s so annoying, it should recognize my phone, unless I am logging in from different device, you can not find an older transactions

Works well

Definitely worth downloading and using

Horrible

This app is by far the worst app out there!!! You can not reset your login information once you’ve created one you can’t add numbers or punctuation in your password it can’t be longer than 8 digits which leaves it open for hackers! It’s no way to contact them number email other it completely sucks zero stars! Zero
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Need password bug to be fixed

I don't understand why, I have been asked to change my password on every single login, I can see changing it every 30-90 days, but not every login.

And also if going be changing it so much, need to allow special characters (*^+=%#$&@)(, EatC...)

Thanks!

PIN Selection

They want you to change your PIN each month yet when you enter the new PIN you can’t click the orange “continue” bar. Therefore it never allows you to finish the process in this app….i even checked to see if there was a newer app version available. Without the PIN you can’t buy your food essentials so the money just sits and then it’s given right back to them or is never used.
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Good Program

I am on Medicaid through SSI Disability. I only in the last several months found out about reporting your doctor appointments & they reimburse for gas basically. I had always seen the EBT cash option at the store & never knew what it was.

Anyway, to stop rambling, it has been a salvation to me. All my doctors are 50+ miles away. This app makes it so easy to check your balance. Simple but effective!
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Keeps asking me to make a pin

It keeps asking me to make a new pin over and over I’ve already made a pin and used the card other than that it’s fine

Sucks

Always makes me change my password doesn’t work on my IPhone 17 and always locks my card before letting me process a payment

Locked out

Lost my card while I was logged out and now I need the card number to log back in and it’s the only way can’t contact anybody or nothing. This review is literally my only hope of getting in contact with somebody to get a new card or access to my account.