Horrible useless
A complete waste. Cruel to do this to people in need.
trash
cannot send/type message, always have to relogin, annoying, no new message notification
Payment
Advance pay options aren’t working. It keeps refunding my money 👍
Horrible
Inmate unable to access monies, so I call the number provided in the APP, they say they cannot help, that I need to call the facility. I asked for a number, the agent did not one. Said they could only verify if deposit was made. I said the charge went through, but the money is not in the account. I asked for a refund, they again said I had to contact the facility, that they cannot provide the number too and they cannot provide a refund! Deserves ZERO stars!
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App defective
I have money on there for my son and everytime he call it keeps asking me to put money when money is there $19
