Terrible app
Never been able to add money
BBBaby girl Batson
App is glitchy
Messaging: When it comes to the screen to add a contact, the bar that has you drop down to select the state and facility is blackout out. It illuminates with a red lining but won’t select anything and the only place to type is the third section but a search isn’t allowed to happen because nothing is able to be selected for the first two boxes. I have called Connection Network last night and was told the system just needed time to update. It’s still not working properly.
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Lladina23
Terrible customer service
Made a deposit on a inmate phone account and it never posted on the inmate account but transaction showed on my history and bank statement. Talked to customer service and super visors twice and got completely different information and was not offered to credit the account for the simple $20. Offered to research the money and still didn't get a resolution. Had to end up despute with the bank.
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DDaya45215
App glitch to much
My email don’t always come, it just took my money for me to buy more emails, I don’t get any notifications from the app or anything please fix whatever the problem is cause I use this to keep in contact with my family members
CBChocolate Bunnii
Where’s my messages
PLEASE FIX YOUR APP. Where is ALL MY MESSAGES? All my CONTACTS smh. Like what’s going on smfh.
SSexyLips14
