JPay

JPay

by JPay LLC

13K ratings
332 reviews
#148 in free Finance
💰 Finance
Free

Details

  • Released
  • Updated
  • January 12, 2013
  • June 2, 2026
JPay screenshot #1 for iPhone
JPay screenshot #2 for iPhone
JPay screenshot #3 for iPhone
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About

Easily connect with and support incarcerated individuals. Send money, emails, photos, eCards, and videograms. Purchase tablets and fund media accounts for your contact.

Send money to trust accounts
Send and receive emails and photos
Send eCards and videograms
Purchase tablets for contacts
Fund media accounts
Schedule recurring money transfers
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What users say

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What's New in JPay

26.3.0

June 2, 2026

New name and address requirements for online accounts and minor bug fixes.

Charts

Top Free

📉 148-4

Finance

This app dropped -4 positions in Finance chart.

Last updated on July 20, 2026.

User reviews

Had to have it BUT

It cannot be deleted from an IPhone once it’s installed. It looks uninstalled but it’s sucking your data sitting in your system & hidden data.

Credit card

Wow
Why do I have to add a credit card to update the JPay app?

I don’t want jpay to have my number

Not here

Horrible

Can’t add money when you want, always says sorry can’t take payment

Save draft

Says you can save a draft but that isn’t true cuz half the time it disappears. And if you send an email to a diff person on the Securus app it deletes your draft on the JPay app. And vice versa. You always have to copy and paste your letter into to notes halfway thru writing or else it will log you out of your session and draft just disappears. Or it won’t save half of what you wrote and. Log you out. But really stupid how it deletes the draft if your on JPay or Securus. You can’t delete contacts in Securus app but you can via JPay app and it will delete them on your Securus smh.
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User experience

🐞

Reported Bugs

4 issues

Login issues and inability to access accounts

Bug

Disappearing messages and photos

Bug

Stamps not being properly deducted or credited

Bug

Compatibility problems with newer device updates

Bug

Requested Features

5 requests

Read receipts for messages

Feature

Ability to view full message history

Feature

Improved notification system

Feature

Easier photo/video attachment process

Feature

Support for more currencies and countries

Feature

FAQ

What does the JPay app do?

The JPay app allows users to stay connected with incarcerated individuals. It facilitates sending money to trust accounts, sending and receiving emails, photos, eCards, and videograms. Users can also purchase tablets for their contacts and fund their media accounts.

What are the key features of JPay?

Key features include sending money via credit/debit card, purchasing stamps for emails and videograms, sending and receiving emails with photo attachments, sending short videograms, and purchasing tablets for incarcerated contacts to fund their media content.

Is JPay free to use?

The JPay app itself is free to download and use. However, there are in-app purchases for services like sending money, emails, videograms, and purchasing tablets or media content for your contact.

What is the primary use case for JPay?

The primary use case is to maintain communication and provide support to incarcerated individuals. This includes financial support through money transfers, emotional support through messages and media, and facilitating access to digital content via tablets.

Is JPay available everywhere?

Service availability varies by facility. Not all services offered by JPay may be available at every correctional institution. It is recommended to check the specific availability for the facility your contact is housed in.