Comparison

Quo (formerly OpenPhone) vs Ping Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Quo (formerly OpenPhone)

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Highlights
  • Unified calls, texts, and customer info
  • Shared inboxes and internal notes
  • Mini CRM with custom contact properties
  • AI-powered 24/7 call answering
  • Flexible call routing
  • Scalable for business growth
Features
Read full description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy

About

Ping Assistant

Capture live meeting audio directly from your phone. Recordings are securely uploaded to your workspace for desktop review and processing. This app is designed for teams needing a straightforward and dependable way to record in-person or on-the-go conversations.

Highlights
  • Record live meetings
  • Name recordings before upload
  • Securely upload recordings
  • Focused on meeting audio capture
  • Lightweight and reliable
Features
Read full description

Ping Mobile is a focused recording app for live meetings. Use your phone to quickly capture meeting audio, then securely upload recordings to your Ping workspace for processing and review on desktop. Ping Mobile is built for teams who need a simple, reliable way to record conversations in person or on the go. The app is intentionally lightweight and centered on one job: recording live meetings and sending them to Ping. What you can do in the app: Start and stop live meeting recordings Name recordings before upload Important: Ping Mobile does not include the full Ping web experience inside the app. For summaries, deeper workflows, and other advanced features, use Ping on your computer at pingassistant.com.

Screenshots

Quo (formerly OpenPhone)4 screens
Ping Assistant4 screens

Verdict

The call

The clearest difference is rating: Ping Assistant at 5.0 against Quo (formerly OpenPhone)'s 4.4. Ping Assistant also leads on in-app purchases (none vs 5). Quo (formerly OpenPhone)'s advantage is ratings volume (11K vs 1) and chart position (#52 vs unranked). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. Ping Assistant asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Ping Assistant holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Quo (formerly OpenPhone) has 11K ratings behind it against 1, so its average is the more settled of the two.

Scorecard5 real differences · 6 level
Quo (formerly OpenPhone) versus Ping Assistant: the parameters behind the verdict, then further details
ParameterQuo (formerly OpenPhone)Ping Assistant
PriceFreeFree
Rating4.4 (11K ratings)5.0 (1 ratings) — better
Positive reviews33.9% of reviews—
Number of ratings11K — better1
Update frequencyEvery 9 days—
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#52 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.4
Further details — not scored
Size136 MB38 MB
Age rating4+4+
DeveloperOpenPhone Technologies IncPing Assistant

Customer experience

Quo (formerly OpenPhone)

All ratings10,804 ratings
Positive84.3%
Neutral3.9%
Negative11.8%
Written reviews758 reviews
Positive33.9%
Neutral8.0%
Negative58.0%

Ping Assistant

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Quo (formerly OpenPhone)

Reported bugs

20 issues
  • Messages don't always appear
  • Does Not Work for SMS Verification
  • Bad connection
  • OTP malfunction
  • Issues with calls showing as scam
Show 15 more
  • Muffled sound quality
  • Incorrect notifications
  • Calls not ringing or going to voicemail
  • Texts not sending
  • Dropped calls
  • Syncing issues with contacts
  • Delayed notifications
  • Ringtone issues
  • Billing issues
  • Account blocking
  • Porting issues
  • Inability to delete messages
  • Call quality issues
  • Number showing as spam
  • Inability to search messages by number

Requested features

5 requests
  • Make it Conference Call option
  • Custom Notification Tones
  • Transfer Call & 3 Way
  • Dark mode option
  • Advanced analytics dashboard

Ping Assistant

Not enough reviews yet to summarise bugs or requests.

In-app purchases

5 purchases

Quo (formerly OpenPhone)

Subscriptions5
  • Starter Plan7 Days trial$21.001 Month
  • Starter Plan - 2 Numbers$26.001 Month
  • Starter Plan - 3 Numbers$31.001 Month
Show 2 more
  • Starter Plan - 4 Numbers$51.991 Month
  • Starter Plan - 5 Numbers$64.991 Month
None

Ping Assistant

No in-app purchases

Questions

Is Quo (formerly OpenPhone) free?
Quo (formerly OpenPhone) is free to download, with in-app purchases available.
Is Ping Assistant free?
Ping Assistant is free to download, with no in-app purchases.
Which has better reviews, Quo (formerly OpenPhone) or Ping Assistant?
Ping Assistant is rated higher. Quo (formerly OpenPhone) averages 4.4 out of 5 from 11K ratings, while Ping Assistant averages 5.0 from 1 ratings.
Do Quo (formerly OpenPhone) or Ping Assistant have ads?
Neither Quo (formerly OpenPhone) nor Ping Assistant shows ads.

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