Quo (formerly OpenPhone) vs SOFTIYA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Quo (formerly OpenPhone)
This business communication platform integrates calls, texts, and customer data into a single system. It offers AI-powered call answering, flexible routing, and a mini CRM to enhance customer relationships and streamline operations for growing businesses.
- Integrated calls and texts
- Mini CRM with customer notes
- AI-powered 24/7 call answering
- Shared inboxes for team visibility
- Flexible call routing
- Customizable contact properties
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Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy
SOFTIYA
This mobile application serves as a companion for home care agencies using a specific compliance software platform. Caregivers can securely access assigned visits, manage time tracking, and review visit details while on the go. It ensures field staff stay connected to agency workflows and requirements.
- Secure field staff login
- Visit schedule access
- EVV clock-in/out
- Timesheet completion
- Review returned/incomplete visits
- Offline support
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Softiya is the mobile companion app for agencies using the Softiya home care Compliance Software platform. Caregivers can securely access assigned visits, complete timesheets, manage EVV clock-in and clock-out, review returned or incomplete visits, and stay connected with agency workflow requirements. The app is designed for home care, healthcare, and other home based community services agencies field operations where staff need fast, reliable access to work items while on the go. Key features include: - Secure field staff login - Today’s visit schedule - EVV clock-in and clock-out support - Timesheet completion - Returned and incomplete visit review - Missed visit workflow support - Offline-support features for field use - Agency-specific mobile access Softiya Field Staff is intended for authorized users of participating Softiya agencies only. Your agency must have an active Softiya account to use this app.
Screenshots
Verdict
The clearest difference is rating: Quo (formerly OpenPhone) at 4.4 against SOFTIYA's 1.0. Quo (formerly OpenPhone) also leads on ratings volume (11K vs 1) and update cadence (every 9 days vs every 4 weeks). SOFTIYA's advantage is in-app purchases (none vs 5). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. SOFTIYA asks for nothing beyond the download.
Quo (formerly OpenPhone) holds the better App Store score, 4.4 against 1.0. That said, the two scores are not equally well evidenced: Quo (formerly OpenPhone) has 11K ratings behind it against 1, so its average is the more settled of the two.
Quo (formerly OpenPhone) ships an update every 9 days, SOFTIYA every 4 weeks. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.
| Parameter | Quo (formerly OpenPhone) | SOFTIYA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (11K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 33.7% of reviews | — |
| Number of ratings | 11K — better | 1 |
| Update frequency | Every 9 days — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #54 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 139 MB | 34 MB |
| Age rating | 4+ | 17+ |
| Developer | OpenPhone Technologies Inc | Softiya LLC |
Customer experience
Quo (formerly OpenPhone)
SOFTIYA
Bugs and requests
Quo (formerly OpenPhone)
Reported bugs
20 issues- Messages don't always appear
- Does Not Work for SMS Verification
- Bad connection
- OTP malfunction
- Issues with calls showing as scam
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- Muffled sound quality
- Incorrect notifications
- Calls not ringing or going to voicemail
- Texts not sending
- Dropped calls
- Syncing issues with contacts
- Delayed notifications
- Ringtone issues
- Billing issues
- Account blocking
- Porting issues
- Inability to delete messages
- Call quality issues
- Number showing as spam
- Inability to search messages by number
Requested features
5 requests- Make it Conference Call option
- Custom Notification Tones
- Transfer Call & 3 Way
- Dark mode option
- Advanced analytics dashboard
SOFTIYA
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Quo (formerly OpenPhone)
- Starter Plan7 Days trial$21.001 Month
- Starter Plan - 2 Numbers$26.001 Month
- Starter Plan - 3 Numbers$31.001 Month
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- Starter Plan - 4 Numbers$51.991 Month
- Starter Plan - 5 Numbers$64.991 Month
SOFTIYA
No in-app purchases
Questions
Is Quo (formerly OpenPhone) free?
Is SOFTIYA free?
Which has better reviews, Quo (formerly OpenPhone) or SOFTIYA?
Do Quo (formerly OpenPhone) or SOFTIYA have ads?
Which is updated more often, Quo (formerly OpenPhone) or SOFTIYA?
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