Quo (formerly OpenPhone) vs Conversion Lab
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Quo (formerly OpenPhone)
This business communication platform integrates calls, texts, and customer data into a single system. It offers AI-powered call answering, flexible routing, and a mini CRM to enhance customer relationships and streamline operations for growing businesses.
- Integrated calls and texts
- Mini CRM with customer notes
- AI-powered 24/7 call answering
- Shared inboxes for team visibility
- Flexible call routing
- Customizable contact properties
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Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy
Conversion Lab
This platform helps sales teams improve performance by combining CRM tools with structured sales training. Admins can manage leads, track activities, assign training, and monitor progress, while teams can manage leads, complete modules, and stay on track with goals.
- Lead management
- Activity tracking
- Sales training modules
- Progress monitoring
- Performance analytics
- Goal setting
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Conversion Lab helps sales teams stay organized, trained, and accountable in one easy-to-use platform. Built for companies that want to improve sales performance, Conversion Lab combines CRM tools with structured sales training so admins can manage leads, track activity, assign training content, and monitor team progress. With Conversion Lab, teams can manage leads, mark outreach activity, complete training modules, take quizzes, and stay on top of daily sales goals. Admins can view performance, organize users, and keep everyone focused on consistent execution.
Screenshots
Verdict
The clearest difference is review sentiment: Conversion Lab at 100% against Quo (formerly OpenPhone)'s 34%. Conversion Lab also leads on rating (5.0 vs 4.4) and in-app purchases (none vs 5). Quo (formerly OpenPhone)'s advantage is ratings volume (11K vs 6) and chart position (#53 vs unranked). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. Conversion Lab asks for nothing beyond the download.
Conversion Lab holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Quo (formerly OpenPhone) has 11K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 34% of Quo (formerly OpenPhone)'s written reviews are positive against 100% of Conversion Lab's.
| Parameter | Quo (formerly OpenPhone) | Conversion Lab |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (11K ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 33.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 11K — better | 6 |
| Update frequency | Every 9 days | — |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #53 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 139 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | OpenPhone Technologies Inc | DeLeo Development |
Customer experience
Quo (formerly OpenPhone)
Conversion Lab
Bugs and requests
Quo (formerly OpenPhone)
Reported bugs
20 issues- Messages don't always appear
- Does Not Work for SMS Verification
- Bad connection
- OTP malfunction
- Issues with calls showing as scam
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- Muffled sound quality
- Incorrect notifications
- Calls not ringing or going to voicemail
- Texts not sending
- Dropped calls
- Syncing issues with contacts
- Delayed notifications
- Ringtone issues
- Billing issues
- Account blocking
- Porting issues
- Inability to delete messages
- Call quality issues
- Number showing as spam
- Inability to search messages by number
Requested features
5 requests- Make it Conference Call option
- Custom Notification Tones
- Transfer Call & 3 Way
- Dark mode option
- Advanced analytics dashboard
Conversion Lab
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Quo (formerly OpenPhone)
- Starter Plan7 Days trial$21.001 Month
- Starter Plan - 2 Numbers$26.001 Month
- Starter Plan - 3 Numbers$31.001 Month
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- Starter Plan - 4 Numbers$51.991 Month
- Starter Plan - 5 Numbers$64.991 Month
Conversion Lab
No in-app purchases
Questions
Is Quo (formerly OpenPhone) free?
Is Conversion Lab free?
Which has better reviews, Quo (formerly OpenPhone) or Conversion Lab?
Do Quo (formerly OpenPhone) or Conversion Lab have ads?
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