Comparison

Quo (formerly OpenPhone) vs Conversion Lab

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Quo (formerly OpenPhone)

This business communication platform integrates calls, texts, and customer data into a single system. It offers AI-powered call answering, flexible routing, and a mini CRM to enhance customer relationships and streamline operations for growing businesses.

Highlights
  • Integrated calls and texts
  • Mini CRM with customer notes
  • AI-powered 24/7 call answering
  • Shared inboxes for team visibility
  • Flexible call routing
  • Customizable contact properties
Features
Currently charting
Read full description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy

About

Conversion Lab

This platform helps sales teams improve performance by combining CRM tools with structured sales training. Admins can manage leads, track activities, assign training, and monitor progress, while teams can manage leads, complete modules, and stay on track with goals.

Highlights
  • Lead management
  • Activity tracking
  • Sales training modules
  • Progress monitoring
  • Performance analytics
  • Goal setting
Features
Read full description

Conversion Lab helps sales teams stay organized, trained, and accountable in one easy-to-use platform. Built for companies that want to improve sales performance, Conversion Lab combines CRM tools with structured sales training so admins can manage leads, track activity, assign training content, and monitor team progress. With Conversion Lab, teams can manage leads, mark outreach activity, complete training modules, take quizzes, and stay on top of daily sales goals. Admins can view performance, organize users, and keep everyone focused on consistent execution.

Screenshots

Quo (formerly OpenPhone)4 screens
Conversion Lab3 screens

Verdict

The call

The clearest difference is review sentiment: Conversion Lab at 100% against Quo (formerly OpenPhone)'s 34%. Conversion Lab also leads on rating (5.0 vs 4.4) and in-app purchases (none vs 5). Quo (formerly OpenPhone)'s advantage is ratings volume (11K vs 6) and chart position (#53 vs unranked). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. Conversion Lab asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Conversion Lab holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Quo (formerly OpenPhone) has 11K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 34% of Quo (formerly OpenPhone)'s written reviews are positive against 100% of Conversion Lab's.

Scorecard6 real differences · 5 level
Quo (formerly OpenPhone) versus Conversion Lab: the parameters behind the verdict, then further details
ParameterQuo (formerly OpenPhone)Conversion Lab
PriceFreeFree
Rating4.4 (11K ratings)5.0 (6 ratings) — better
Positive reviews33.7% of reviews100.0% of reviews — better
Number of ratings11K — better6
Update frequencyEvery 9 days—
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#53 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size139 MB3 MB
Age rating4+4+
DeveloperOpenPhone Technologies IncDeLeo Development

Customer experience

Quo (formerly OpenPhone)

All ratings10,819 ratings
Positive84.2%
Neutral3.9%
Negative11.9%
Written reviews771 reviews
Positive33.7%
Neutral8.2%
Negative58.1%

Conversion Lab

Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Quo (formerly OpenPhone)

Reported bugs

20 issues
  • Messages don't always appear
  • Does Not Work for SMS Verification
  • Bad connection
  • OTP malfunction
  • Issues with calls showing as scam
Show 15 more
  • Muffled sound quality
  • Incorrect notifications
  • Calls not ringing or going to voicemail
  • Texts not sending
  • Dropped calls
  • Syncing issues with contacts
  • Delayed notifications
  • Ringtone issues
  • Billing issues
  • Account blocking
  • Porting issues
  • Inability to delete messages
  • Call quality issues
  • Number showing as spam
  • Inability to search messages by number

Requested features

5 requests
  • Make it Conference Call option
  • Custom Notification Tones
  • Transfer Call & 3 Way
  • Dark mode option
  • Advanced analytics dashboard

Conversion Lab

Not enough reviews yet to summarise bugs or requests.

In-app purchases

5 purchases

Quo (formerly OpenPhone)

Subscriptions5
  • Starter Plan7 Days trial$21.001 Month
  • Starter Plan - 2 Numbers$26.001 Month
  • Starter Plan - 3 Numbers$31.001 Month
Show 2 more
  • Starter Plan - 4 Numbers$51.991 Month
  • Starter Plan - 5 Numbers$64.991 Month
None

Conversion Lab

No in-app purchases

Questions

Is Quo (formerly OpenPhone) free?
Quo (formerly OpenPhone) is free to download, with in-app purchases available.
Is Conversion Lab free?
Conversion Lab is free to download, with no in-app purchases.
Which has better reviews, Quo (formerly OpenPhone) or Conversion Lab?
Conversion Lab is rated higher. Quo (formerly OpenPhone) averages 4.4 out of 5 from 11K ratings, while Conversion Lab averages 5.0 from 6 ratings.
Do Quo (formerly OpenPhone) or Conversion Lab have ads?
Neither Quo (formerly OpenPhone) nor Conversion Lab shows ads.

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