My altafiber vs ShareBuilder
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My altafiber
Manage your altafiber phone, internet, and TV services from your smartphone. View billing history, make payments, manage your account profile, and access support resources.
- Pay and view billing history
- Manage recurring payments and eBill
- Register and manage online profile
- View current and available services
- Access TV channel lineups
- Live chat and email support
- Find store locations
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My altafiber gives you access to your most important account and services information. You can access and manage your altafiber phone, Internet, and Fioptics TV accounts with your smartphone Billing and Payments: • Pay your bill • View billing and payment history • Setup and manage recurring payments using Autopay • Enroll in paperless billing using eBill • View frequently asked billing questions Account Management • Register and manage your online profile • Setup notification for billing, payments and special offers including upcoming promotions and events Services: • Check your current services and available services for your address • View your Fioptics TV equipment and services including channel lineup Help Center: • Find quick answers to your billing, payment and service questions • Troubleshoot basic service issues in real time • View frequently asked questions Contact Us • Chat with a live altafiber representative for help with all service questions • Send us a question and we’ll reply back via email • Call us for 24/7 customer service, sales and technical support Other Features: • Use Message Center to retrieve important messages from altafiber • Quick links to the Connect Cincinnati and Watch Fioptics* App • Interactive map for altafiber Stores and Payment Centers My altafiber requires an active altafiber account. App capability is based on subscribed services *Watch Fioptics App requires a subscription to Fioptics TV
ShareBuilder
This platform empowers media sales teams with tools to organize sales data, identify trends, and close deals faster. It offers intelligence for revenue forecasting, inventory analysis, and pricing, all accessible via a user-friendly, cloud-based interface.
- Organized sales data access
- Trend identification and progress tracking
- Revenue forecasting intelligence
- Inventory analysis and pricing
- Streamlined workflow
- Cloud-based data insights
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ShareBuilders offers the ultimate media sales platform designed to help you sell smarter and grow revenue. Our tools are backed by a team of dedicated industry experts who understand the unique challenges of the media industry. ShareBuilder CRM provides organized access to sales data, giving sales teams the information they need to close deals faster. Sales teams can identify trends, track progress, and make informed decisions on the fly. This innovative solution also streamlines workflow, allowing sales teams to focus on selling rather than data management. Coming soon to the mobile app - With ShareBuilder Pricing, you'll gain intelligence, visibility, and confidence in forecasting revenue, analyzing inventory, and pricing inventory. Our media software is designed to help sales leadership teams make data-driven decisions with ease. Experience the power of our proven expertise, now with the added convenience and efficiency of cutting-edge, web-based technology. At ShareBuilders, we understand that your time is valuable. That's why our tools are designed to be intuitive and easy to use, even on-the-go. Our cloud-based platform breaks down the walls that are isolating your data, making it easier than ever to find and assemble the insights you need to succeed. Discover the power of ShareBuilder today.
Screenshots
Verdict
The clearest difference is rating: My altafiber at 4.8 against ShareBuilder's 3.0. My altafiber also leads on ratings volume (8.2K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My altafiber holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: My altafiber has 8.2K ratings behind it against 2, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 1, 2026 and September 30, 2026 respectively.
| Parameter | My altafiber | ShareBuilder |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (8.2K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 85.7% of reviews | — |
| Number of ratings | 8.2K — better | 2 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 13.4 |
| Further details — not scored | ||
| Size | 60 MB | 15 MB |
| Age rating | 4+ | 17+ |
| Developer | Cincinnati Bell | ShareBuilders, Inc. |
Customer experience
My altafiber
ShareBuilder
Bugs and requests
My altafiber
Reported bugs
4 issues- App crashes frequently
- Perpetual loop between app and App Store
- Inability to view bill details
- Persistent payment reminders even after payment is made
Requested features
4 requests- Add time-based authenticator for two-factor authentication
- Improve payment scheduling options
- Provide more detailed account information and usage data
- Enhance customer service and communication channels
ShareBuilder
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My altafiber
No in-app purchases
ShareBuilder
No in-app purchases
Questions
Is My altafiber free?
Is ShareBuilder free?
Which has better reviews, My altafiber or ShareBuilder?
Do My altafiber or ShareBuilder have ads?
Which is updated more often, My altafiber or ShareBuilder?
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