ETS Mobile Task Manager vs MAX Smart Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ETS Mobile Task Manager
This application enables engineers and property teams to manage service requests and preventative maintenance tasks directly from their mobile devices. It offers features for submitting, assigning, and tracking requests, along with in-app chat for communication.
- Mobile request submission
- Comprehensive request management
- Assign/auto-assign/re-assign requests
- Designee management (staff & vendors)
- Finite request tracking
- In-app chat for management/tenants
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Mobile Task Manager (MTM) is a highly customizable app that allows engineers and property team members to manage service request /work order and preventative maintenance tasks on the fly. Features Include: Mobile Request Submission Comprehensive Request Management Assign / Auto-Assign / Re-Assign Requests Designee Management: Staff & Vendors Finite Request Tracking On-Line and Email Status Updates Management / Tenant In-App Chat Real-Time Reporting (desktop) Billable Templates / Tracking (desktop) Memorized Transactions (desktop) Accounting Integration (desktop) Alarm / Escalation Capability (desktop)
MAX Smart Service
Monitor elevator and escalator activity in real-time and submit service requests anytime, anywhere. Gain transparency and peace of mind with instant updates on your units' status.
- Real-time unit monitoring
- 24/7 service request creation
- Track latest unit activity
- Instant status updates
- Peace of mind through transparency
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All the information you need about your elevators and escalators, right in your hands! With TK Elevator’s MAX Service app, keep track of your units’ latest activity and create service requests 24/7, wherever you are. And with MAX, our real time monitoring technology, you can check at any time if one of your units has stopped or is back to service. Transparency and peace of mind, right when you need it.
Screenshots
Verdict
The clearest difference is review sentiment: ETS Mobile Task Manager at 50% against MAX Smart Service's 0%. ETS Mobile Task Manager also leads on rating (3.7 vs 1.0) and ratings volume (6 vs 1). MAX Smart Service's advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ETS Mobile Task Manager holds the better App Store score, 3.7 against 1.0. That said, the two scores are not equally well evidenced: ETS Mobile Task Manager has 6 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 50% of ETS Mobile Task Manager's written reviews are positive against 0% of MAX Smart Service's.
ETS Mobile Task Manager ships an update every 3 months, MAX Smart Service every 3 weeks. The most recent releases landed on June 25, 2026 and September 9, 2026 respectively.
| Parameter | ETS Mobile Task Manager | MAX Smart Service |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (6 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 50.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 6 — better | 1 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0.0 — better | 26.2 |
| Further details — not scored | ||
| Size | 79 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | Electronic Tenant® Solutions | TK Elevator GmbH |
Customer experience
ETS Mobile Task Manager
MAX Smart Service
In-app purchases
ETS Mobile Task Manager
No in-app purchases
MAX Smart Service
No in-app purchases
Questions
Is ETS Mobile Task Manager free?
Is MAX Smart Service free?
Which has better reviews, ETS Mobile Task Manager or MAX Smart Service?
Do ETS Mobile Task Manager or MAX Smart Service have ads?
Which is updated more often, ETS Mobile Task Manager or MAX Smart Service?
Other comparisons
