Comparison

Intergraph Mobile Responder RN vs MAX Smart Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intergraph Mobile Responder RN

This application provides field personnel with constant access to computer-aided dispatch (CAD) on their smartphones and tablets. It allows users to view incident details, receive messages, update their status, and query databases, enhancing safety and productivity. The app leverages native device features like GPS and push notifications for improved performance.

Highlights
  • Access to CAD on mobile devices
  • View incident details
  • Receive and acknowledge messages
  • Update field status
  • Query databases
  • Utilizes GPS and push notifications
Features
Read full description

Hexagon's Mobile Responder extends our industry-leading computer-aided dispatch (I/CAD) to smartphones and tablets. It’s an easy-to-use, lower-cost option that improves safety and productivity by giving field personnel constant access to CAD. With Mobile Responder, you can view incident details, receive and acknowledge messages, update status, query databases, and more. Our native app performs better than browser-based solutions, and incorporates native device capabilities, such as push notifications, GPS, and the camera. Compatible with: - I/CAD 9.4 This application uses GPS location. Continued use of GPS running in the background can dramatically decrease battery life.

About

MAX Smart Service

Monitor elevator and escalator activity in real-time and submit service requests anytime, anywhere. Gain transparency and peace of mind with instant updates on your units' status.

Highlights
  • Real-time unit monitoring
  • 24/7 service request creation
  • Track latest unit activity
  • Instant status updates
  • Peace of mind through transparency
Features
Read full description

All the information you need about your elevators and escalators, right in your hands! With TK Elevator’s MAX Service app, keep track of your units’ latest activity and create service requests 24/7, wherever you are. And with MAX, our real time monitoring technology, you can check at any time if one of your units has stopped or is back to service. Transparency and peace of mind, right when you need it.

Screenshots

Intergraph Mobile Responder RN4 screens
MAX Smart Service4 screens

Verdict

The call

The clearest difference is rating: Intergraph Mobile Responder RN at 1.4 against MAX Smart Service's 1.0. Intergraph Mobile Responder RN also leads on ratings volume (7 vs 1) and iOS requirement (15.1 vs 26.2). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Intergraph Mobile Responder RN holds the better App Store score, 1.4 against 1.0. That said, the two scores are not equally well evidenced: Intergraph Mobile Responder RN has 7 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

Intergraph Mobile Responder RN ships an update every 6 weeks, MAX Smart Service every 3 weeks. The most recent releases landed on September 21, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
Intergraph Mobile Responder RN versus MAX Smart Service: the parameters behind the verdict, then further details
ParameterIntergraph Mobile Responder RNMAX Smart Service
PriceFreeFree
Rating1.4 (7 ratings) — better1.0 (1 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings7 — better1
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better26.2
Further details — not scored
Size48 MB93 MB
Age rating4+4+
DeveloperIntergraph CorporationTK Elevator GmbH

Customer experience

Intergraph Mobile Responder RN

All ratings7 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews6 reviews
Positive0.0%
Neutral16.7%
Negative83.3%

MAX Smart Service

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Intergraph Mobile Responder RN

No in-app purchases

None

MAX Smart Service

No in-app purchases

Questions

Is Intergraph Mobile Responder RN free?
Intergraph Mobile Responder RN is free to download, with no in-app purchases.
Is MAX Smart Service free?
MAX Smart Service is free to download, with no in-app purchases.
Which has better reviews, Intergraph Mobile Responder RN or MAX Smart Service?
Intergraph Mobile Responder RN is rated higher. Intergraph Mobile Responder RN averages 1.4 out of 5 from 7 ratings, while MAX Smart Service averages 1.0 from 1 ratings.
Do Intergraph Mobile Responder RN or MAX Smart Service have ads?
Neither Intergraph Mobile Responder RN nor MAX Smart Service shows ads.
Which is updated more often, Intergraph Mobile Responder RN or MAX Smart Service?
Intergraph Mobile Responder RN ships an update every 6 weeks, and MAX Smart Service every 3 weeks. Most recently, Intergraph Mobile Responder RN was updated on September 21, 2026 and MAX Smart Service on September 9, 2026.

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