
About
Monitor elevator and escalator activity in real-time and submit service requests anytime, anywhere. Gain transparency and peace of mind with instant updates on your units' status.
What's New in MAX Smart Service
5.1.1
August 6, 2026
• Remove redundant null-forgiving operators on non-nullable ViewModel fields • Bump Microsoft.Identity.Client to 4.87.0 to fix Microsoft identity auth issue • Can't change English (Default) and English (US)
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FAQ
What is MAX Smart Service?
MAX Smart Service is a mobile application designed to provide real-time information about elevators and escalators. It allows users to monitor unit activity and create service requests 24/7.
Is MAX Smart Service free to use?
Yes, MAX Smart Service is available for free. There are no costs associated with downloading or using the core features of the application.
What devices support MAX Smart Service?
MAX Smart Service is available on both iPhone and iPad devices, offering a convenient way to manage your building's vertical transportation systems.
How often is MAX Smart Service updated?
The application was last updated on August 6, 2026, indicating ongoing development and support from the developer. Users can expect regular updates for performance and new features.
What is the age rating for MAX Smart Service?
MAX Smart Service has an age rating of 4+, making it suitable for a wide range of users who need to manage building services.
Does MAX Smart Service have ads?
No, MAX Smart Service does not contain advertisements. The app is designed to provide a seamless and uninterrupted user experience for managing elevator and escalator services.
What kind of information can I get from MAX Smart Service?
You can track your units' latest activity and receive real-time updates on whether a unit has stopped or is back in service, ensuring transparency and peace of mind.
Can I create service requests with MAX Smart Service?
Yes, you can create service requests 24/7 directly through the MAX Smart Service app, regardless of your location, ensuring prompt attention to any issues.






