Comparison

MERLION vs Help Desk+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MERLION

This app connects event attendees with event information and networking opportunities. Users can view event schedules, register for activities, interact with speakers, and connect with other participants.

Highlights
  • View past and upcoming events
  • Register for events and activities
  • Browse event program with filters
  • Create personalized event schedule
  • Ask questions to speakers
  • Participate in polls and quests
  • Network with other attendees
Features
Read full description

Официальное приложение для участников мероприятий MERLION. С помощью приложения Вы сможете: ∙ знакомиться с полным списком прошедших и предстоящих мероприятий; ∙ регистрироваться на мероприятия и на отдельные активности; ∙ просматривать программу мероприятия с фильтрами по дням, залам, секциям; ∙ составлять собственную программу из нужных сессий, докладов, встреч; ∙ оперативно узнавать об изменениях в программе; ∙ задавать вопросы спикерам; ∙ принимать участие в голосованиях и опросах; ∙ общаться с другими участниками; ∙ участвовать в квестах; ∙ просматривать интерактивную карту помещения; ∙ создавать свой профиль и знакомиться с профилями других участников.

About

Help Desk+

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Highlights
  • Create service tickets and change requests
  • Multi-user collaboration
  • Customizable attributes and reports
  • User management and role assignment
  • Branch management for different locations
  • Face ID for secure access
Features
Read full description

Help Desk+ is a help desk, service ticket, incident, and change request management app for support teams, service businesses, IT operations, and internal workflows. Create and track tickets, incidents, requests, and support work while keeping customers, employees, teams, and business locations organized from iPhone, iPad, and Mac. HELP DESK & TICKETS • Create service tickets, incidents, and change requests. • Track support work from creation through completion. • Organize tickets by customer, status, category, worker, or team. • Keep service information available to multiple users. • Support customer service, internal support, repairs, maintenance, and project incidents. TEAM WORKFLOW • Coordinate support work across employees and teams. • Assign responsibilities and control access by role. • Separate operations by branch, location, or department. CUSTOMIZATION • Add custom attributes for ticket and service workflows. • Personalize reports and views for your business. • Customize fonts, colors, headers, footers, and logos. SECURITY & ACCESS CONTROL • Manage users, roles, branches, and access lists. • Limit who can view, add, or update data. • Authorize individual devices before account access. • Use biometric authentication supported by your device. STARKODE FOR BUSINESS Part of the Starkode business suite for teams working across iPhone, iPad, and Mac. Need help? Contact support@starkode.com. SUBSCRIPTION Starkode membership is month-to-month with no long-term contracts or cancellation fees. Cancel anytime from your device. Privacy Policy: https://starkode.com/privacy/ Terms of Use: https://starkode.com/terms/

Screenshots

MERLION4 screens
Help Desk+4 screens

Verdict

The call

The clearest difference is in-app purchases: MERLION at none against Help Desk+'s 3. MERLION also leads on update cadence (weekly vs every 4 weeks) and iOS requirement (11.0 vs 15.6). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Help Desk+ sells 3 in-app purchases, starting at $7.99 per month. MERLION asks for nothing beyond the download.

UpkeepUpdate frequency

MERLION ships an update weekly, Help Desk+ every 4 weeks. The most recent releases landed on October 7, 2026 and October 2, 2026 respectively.

Scorecard4 real differences · 6 level
MERLION versus Help Desk+: the parameters behind the verdict, then further details
ParameterMERLIONHelp Desk+
PriceFreeFree
Rating—5.0 (3 ratings) — better
Positive reviews50.0% of reviews—
Number of ratings—3 — better
Update frequencyWeekly — betterEvery 4 weeks
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Mac — better
Requires iOS11.0 — better15.6
Further details — not scored
Size41 MB42 MB
Age rating4+4+
DeveloperS-CryptoStarkode Limited Company

Customer experience

MERLION

Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Help Desk+

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

MERLION

No in-app purchases

3 purchases

Help Desk+

Subscriptions3
  • Single User7 Days trial$7.991 Month
  • 3 Users7 Days trial$19.491 Month
  • 6 Users7 Days trial$34.991 Month

Questions

Is MERLION free?
MERLION is free to download, with no in-app purchases.
Is Help Desk+ free?
Help Desk+ is free to download, with in-app purchases available.
Do MERLION or Help Desk+ have ads?
Neither MERLION nor Help Desk+ shows ads.
Which is updated more often, MERLION or Help Desk+?
MERLION ships an update weekly, and Help Desk+ every 4 weeks. Most recently, MERLION was updated on October 7, 2026 and Help Desk+ on October 2, 2026.

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