Comparison

AskNicely vs Litmos

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AskNicely

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Highlights
  • Real-time customer feedback collection
  • AI-powered customer experience management
  • CSAT and NPS performance tracking
  • Actionable feedback with templates and workflows
  • Team focus areas and coaching tips
  • Goal setting for business growth
Features
Read full description

Manage the customer experience from your iPhone or iPad. Collect and respond to customer feedback instantly with an AI-powered customer experience management platform. Designed to enable action, AskNicely suggested focus areas, improvement opportunities, and helps you set company-wide goals to help your business grow. With AskNicely: Stay on top of individual and team CSAT and NPS performance daily. Act on feedback fast with templates, workflows, and AI-enabled dynamic surveys. Set focus areas for your team to help them determine what to work on first, highlight areas for improvement, and provide coaching tips based on customer feedback. Feedback from AskNicely customers "AskNicely changed our coaching conversations. We now have regular examples of excellent customer service to coach from, and our team leads actually compete to get to the top of the AskNicely leaderboard." — Wayne Pointon, Global General Manager, Service Delivery. “We chose AskNicely versus something more traditional in healthcare. It helps spot trends that may seem like one-off incidents or track positive trends.” — Julie Gessin, Chief Operating Officer, PA-C “The ability to see real-time customer feedback allows our crew to adjust their approach immediately, whether it’s improving communication, upselling a popular product, or addressing service gaps. We’re seeing a much more engaged and proactive team as a result.” — Chris Luong, Business Analyst at Jetstar Requires an AskNicely account Book a call with an AskNicely rep today to learn more. About AskNicely: AskNicely helps you collect and transform CX feedback into frontline action by equipping distributed teams with clear, AI-driven goals, and reinforcing habits that reduce churn fast. Unlike traditional CX programs that stall at insight, AskNicely accelerates change through dynamic surveys, tailored coaching tasks, and in-app behavior tracking, making improvement a habit, not a project.

About

Litmos

Access and complete assigned e-learning courses on your mobile device. Continue training started on a desktop, search for new courses, and track your achievements. This app enhances learner engagement and course consumption for organizations.

Highlights
  • Access assigned e-learning courses
  • Train anywhere, anytime
  • Continue in-progress courses
  • Search and self-enroll in courses
  • Review achievements, points, and badges
Features
Read full description

With the Training mobile app for iOS, you can easily search for your organization’s learning content and access it anytime and anywhere. Organizations enjoy higher learner retention, engagement, and course consumption. Key features of Litmos for iOS • Access assigned e-learning courses and train anywhere, anytime • Restart and continue any in-progress courses that were started on a desktop or laptop • Search and self-enroll in courses from the corporate library • Review and download achievements, points, and badges Litmos is an award-winning learning management system (LMS) that enables companies to quickly create, manage, deliver, and track self-paced, instructor-led or blended training across every department through any platform, anytime, anywhere. Companies realize greater productivity, employee engagement, and reduced training costs with Litmos solutions. This app requires an active Litmos solutions account and the same username and password can be used to login as the Web application.

Screenshots

AskNicely4 screens
Litmos4 screens

Verdict

The call

The clearest difference is rating: Litmos at 4.6 against AskNicely's 2.1. Litmos also leads on ratings volume (2.5K vs 47). AskNicely's advantage is review sentiment (42% vs 26%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Litmos holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Litmos has 2.5K ratings behind it against 47, so its average is the more settled of the two. Written reviews complicate that: 42% of AskNicely's written reviews are positive against 26% of Litmos's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

AskNicely ships an update monthly, Litmos every 2 months. The most recent releases landed on October 17, 2026 and October 18, 2026 respectively.

Scorecard3 real differences · 7 level
AskNicely versus Litmos: the parameters behind the verdict, then further details
ParameterAskNicelyLitmos
PriceFreeFree
Rating2.1 (47 ratings)4.6 (2.5K ratings) — better
Positive reviews42.1% of reviews — better26.0% of reviews
Number of ratings472.5K — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size47 MB39 MB
Age rating4+4+
DeveloperAskNicelyLitmos

Customer experience

AskNicely

All ratings47 ratings
Positive27.7%
Neutral0.0%
Negative72.3%
Written reviews19 reviews
Positive42.1%
Neutral0.0%
Negative57.9%

Litmos

All ratings2,471 ratings
Positive89.8%
Neutral2.5%
Negative7.7%
Written reviews50 reviews
Positive26.0%
Neutral4.0%
Negative70.0%

Bugs and requests

AskNicely

Not enough reviews yet to summarise bugs or requests.

Litmos

Reported bugs

3 issues
  • Frequent crashes and freezes
  • Broken links and navigation issues
  • Inconsistent behavior across devices and platforms

Requested features

2 requests
  • Touch ID and facial recognition support
  • Improved video controls (e.g., playback speed)

In-app purchases

None

AskNicely

No in-app purchases

None

Litmos

No in-app purchases

Questions

Is AskNicely free?
AskNicely is free to download, with no in-app purchases.
Is Litmos free?
Litmos is free to download, with no in-app purchases.
Which has better reviews, AskNicely or Litmos?
Litmos is rated higher. AskNicely averages 2.1 out of 5 from 47 ratings, while Litmos averages 4.6 from 2.5K ratings.
Do AskNicely or Litmos have ads?
Neither AskNicely nor Litmos shows ads.
Which is updated more often, AskNicely or Litmos?
AskNicely ships an update monthly, and Litmos every 2 months. Most recently, AskNicely was updated on October 17, 2026 and Litmos on October 18, 2026.

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