Comparison

AskNicely vs Woolfall and Stone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AskNicely

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Highlights
  • Real-time customer feedback collection
  • AI-powered customer experience management
  • CSAT and NPS performance tracking
  • Actionable feedback with templates and workflows
  • Team focus areas and coaching tips
  • Goal setting for business growth
Features
Read full description

Manage the customer experience from your iPhone or iPad. Collect and respond to customer feedback instantly with an AI-powered customer experience management platform. Designed to enable action, AskNicely suggested focus areas, improvement opportunities, and helps you set company-wide goals to help your business grow. With AskNicely: Stay on top of individual and team CSAT and NPS performance daily. Act on feedback fast with templates, workflows, and AI-enabled dynamic surveys. Set focus areas for your team to help them determine what to work on first, highlight areas for improvement, and provide coaching tips based on customer feedback. Feedback from AskNicely customers "AskNicely changed our coaching conversations. We now have regular examples of excellent customer service to coach from, and our team leads actually compete to get to the top of the AskNicely leaderboard." — Wayne Pointon, Global General Manager, Service Delivery. “We chose AskNicely versus something more traditional in healthcare. It helps spot trends that may seem like one-off incidents or track positive trends.” — Julie Gessin, Chief Operating Officer, PA-C “The ability to see real-time customer feedback allows our crew to adjust their approach immediately, whether it’s improving communication, upselling a popular product, or addressing service gaps. We’re seeing a much more engaged and proactive team as a result.” — Chris Luong, Business Analyst at Jetstar Requires an AskNicely account Book a call with an AskNicely rep today to learn more. About AskNicely: AskNicely helps you collect and transform CX feedback into frontline action by equipping distributed teams with clear, AI-driven goals, and reinforcing habits that reduce churn fast. Unlike traditional CX programs that stall at insight, AskNicely accelerates change through dynamic surveys, tailored coaching tasks, and in-app behavior tracking, making improvement a habit, not a project.

About

Woolfall and Stone

Features
Read full description

This App is designed for members to have legislative and general information at their fingertips whilst out and about meeting with clients. Members are also able to access information regarding upcoming training and events along with other member benefits that are accessible through the website, and for those benefits not available on the App you can easily access the website for other benefits at the tap of a button. A NEW ENERGY IN SUPPORTING PROPERTY MANAGERS. - Information on the site is currently for Victorian property managers with expansion planned to cover other states in the future.

Screenshots

AskNicely4 screens
Woolfall and Stone3 screens

Verdict

The call

AskNicely and Woolfall and Stone are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

AskNicely ships an update monthly, Woolfall and Stone every 3 weeks. The most recent releases landed on October 7, 2026 and September 30, 2026 respectively.

ScorecardNo meaningful differences
AskNicely versus Woolfall and Stone: the parameters behind the verdict, then further details
ParameterAskNicelyWoolfall and Stone
PriceFreeFree
Rating2.1 (47 ratings) — better—
Positive reviews42.1% of reviews—
Number of ratings47 — better—
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size47 MB381 MB
Age rating4+17+
DeveloperAskNicelyWoolfall & Stone Training Pty Ltd

In-app purchases

None

AskNicely

No in-app purchases

None

Woolfall and Stone

No in-app purchases

Questions

Is AskNicely free?
AskNicely is free to download, with no in-app purchases.
Is Woolfall and Stone free?
Woolfall and Stone is free to download, with no in-app purchases.
Do AskNicely or Woolfall and Stone have ads?
Neither AskNicely nor Woolfall and Stone shows ads.
Which is updated more often, AskNicely or Woolfall and Stone?
AskNicely ships an update monthly, and Woolfall and Stone every 3 weeks. Most recently, AskNicely was updated on October 7, 2026 and Woolfall and Stone on September 30, 2026.

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