LaunchRad vs ServiceMax Go

LaunchRad is an enterprise Field Enablement and Event app for existing platform users. Users can access a single place for event information, field collaboration, communication, key content, as well as on-boarding and continuous knowledge management. Features Include: • Appointments - Send appointment invites, see status of invites, and sign-in meeting attendees in-app to comply with regulatory and legally restricted meetings. • Libraries and Event Materials - Offline access of your important resources, support for 10+ content types including PDF, Video, Audio and more. • Systems - Immediately launch device applications and external websites, and view recent systems in your company details. • People - Search, filter and find attendee profiles, connect with others. • Schedule - Personalized scheduling, track scheduling, build your own schedule. Ability to ask questions within a session, and audience surveying. • Community Feed - Post text, photos, video, audio, polls and external links. Like, comment. Including post moderation. • Compete - Team and Individual challenges, live leaderboard • Profile - Showcases interests, connections and photos. Bring personality with a profile photo, your motto, and fun facts. • Badge Scanning - Easily capture leads with QR code scanning, take notes and record product interests. • Connecting - Quickly add interests, matching and networking surveys. View Contact information and communicate in-app. • Insights - Key takeaways, surveys, polls and ask a question.

Everything field teams need to plan, execute, and communicate about their work. ServiceMax Go, available on smartphones and tablets, empowers technicians, field engineers, and maintenance personnel with everything they need to plan their work, execute it efficiently, and effectively communicate with customers and colleagues. ServiceMax Go’s modern design is purpose-built for field workers with easy navigation, intuitive screens, and powerful offline capabilities—enabling complete visibility for maximum productivity. Access Data, Online or Offline: • Entitlement verifications • Customer & product service history, location, contacts, estimates, warranties, parts, and more • Industry-leading offline capabilities • Flexible sync settings to control background and sync behavior, delivering fast, reliable app performance • Advanced data and business rules validation during data entry ensures data integrity even if connectivity is not available Interactive Calendar Views: • Preview daily and weekly tasks • Agenda calendar view • Driving directions, travel times, appointment details, and more Service Execution: • Step-by-step instructions • Service Flow Manager drives business process automation for technicians • Templatized checklists with section navigation, progress status, and inline navigation for inspections, safety checks, diagnostics, and more • Price list support for automated pricing validation on time and materials estimates Smart Document Generation: • Create service reports, invoices, etc. for customers to sign while on-site to expedite processing • Signature capture support Collaborate Freely: • Instant access to documents, videos, and technician and expert collaboration • Share photos and videos taken at the customer site, email service reports or contracts • Seamlessly integrated with ServiceMax Zinc and ServiceMax Engage Search: • Locate parts and products in own or nearby technicians’ trunk stock, customer consignment, stocking hubs, spare parts, and more • Search nearby for work orders, installed products, parts stock, and any other records Intuitive, Modern UX: • Intuitive, field-ready UI design enabling technicians to get work done with minimal clicks and taps • Push and SMS notifications • Allows for custom UI, extended navigation and functionality with Mobile Activity Space