ServiceMax Go

ServiceMax Go

We keep the world running

46 ratings
249 reviews
Free

Details

  • Released
  • Updated
  • March 30, 2019
  • July 31, 2026

Features

ServiceMax Go screenshot #1 for iPhone
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About

This app provides field teams with tools to plan, execute, and communicate about their work. It offers offline capabilities, interactive calendar views, and step-by-step service execution guides. Technicians can generate smart documents, collaborate with colleagues, and search for parts and products.

Offline data access
Interactive calendar views
Step-by-step service execution
Smart document generation
On-site signature capture
Part and product search
Technician collaboration
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What's New in ServiceMax Go

14.1.0

July 31, 2026

We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.

User reviews

Worst app I’ve ever used

Everything is incredibly slow. It will give you random errors and then delete your entire Work order and you have to start all over. Have to click 100 times per work order and every click adds 10 seconds of loading and by the time you are finished with your work order it’s been an extra 30 minutes of paperwork per WO.
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Absolute Trash

This app will cause you hair loss and possibly a speedy divorce. Nothing works right, and your days will be filled with unfiltered RAGE!
-Field Service Engineer

Makes me want to self immolate every day

I don’t know how much longer I will be able to resist the urge to destroy this phone with this dog water software that I’m sure costs millions of dollars for some reason. Two highschool kids could make a more functional platform over a weekend in the computer lab. If I could give it less than 1 star I would. It actively harms my mental health and detracts from my joy in life. Do better you corporate goons.
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junk

notice how very few people took the time to rate this app…those who have are speaking on behalf of many users who gruel in silence over the raw garbage that they have no other choice but to suffer using. This program is recycled garbage that only proves itself as a ditched piece of GE software that they pawned off after finally realizing the boat anchor it will always remain.
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Great app used by my employer

My employer is a large international corporation and I’ve used it for 3+ years without an issue.

Developer apps

FAQ

What does ServiceMax Go do?

ServiceMax Go is a mobile application designed for field teams. It empowers technicians and engineers to plan their work, execute service tasks efficiently, and communicate with customers and colleagues. The app provides access to essential data, service history, and tools for on-site operations.

What are the key features of ServiceMax Go?

Key features include robust offline capabilities for accessing data like entitlement verifications and service history, interactive calendar views for task management, step-by-step service execution guides, smart document generation with signature capture, and tools for searching parts and collaborating with other technicians.

Is ServiceMax Go free to use?

Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees required to download and use the core functionalities of the application.

What devices is ServiceMax Go compatible with?

ServiceMax Go is available on smartphones and tablets. Its design is purpose-built for field workers, ensuring intuitive navigation and efficient use on various mobile devices.

How does ServiceMax Go help with on-site service execution?

The app provides step-by-step instructions and a Service Flow Manager to automate business processes for technicians. It also includes templated checklists for inspections and diagnostics, and supports price list validation for time and materials estimates, streamlining on-site service delivery.