ServiceMax Go

ServiceMax Go

We keep the world running

52 ratings
257 reviews
Free

Details

Released
March 30, 2019
Updated
October 30, 2026

Features

Background Location Access

ServiceMax Go screenshot #1 for iPhone
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About

This app provides field teams with tools to plan, execute, and communicate about their work. It offers offline capabilities, interactive calendar views, and step-by-step service execution guides. Technicians can generate smart documents, collaborate with colleagues, and search for parts and products.

✓Offline data access
✓Interactive calendar views
✓Step-by-step service execution
✓Smart document generation
✓On-site signature capture
✓Part and product search
✓Technician collaboration
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What's New in ServiceMax Go

14.4.0

October 30, 2026

We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.

User reviews

Outstanding

App serves its purpose and works efficiently. No complaints

The Guilsfield nobs view

I love this app more than Carling .

Poor design and optimization

The main issue is the time required between completing actions in the app. After you get a notification of a dispatch, you wait to load the appointment. After loading the appointment and accepting, you wait on a sync before you can perform the next actions (I write this as I am 10+ minutes into this step). To complete the work order after this, there are several more steps after this that each involve more syncing. The sales force backend is instantaneous on their own website, there is no reason the ServiceMax interface should be so slow.
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Dont buy

Worst service reporting app I’ve ever used in my 30 years. My company says they continually have been making improvements for the past four years and still I have to say it’s the worst I’ve ever used.

Bernard’s view

I love this more than Chips

Developer apps

FAQ

What does ServiceMax Go do?

ServiceMax Go is a mobile application designed for field teams. It empowers technicians and engineers to plan their work, execute service tasks efficiently, and communicate with customers and colleagues. The app provides access to essential data, service history, and tools for on-site operations.

What are the key features of ServiceMax Go?

Key features include robust offline capabilities for accessing data like entitlement verifications and service history, interactive calendar views for task management, step-by-step service execution guides, smart document generation with signature capture, and tools for searching parts and collaborating with other technicians.

Is ServiceMax Go free to use?

Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees required to download and use the core functionalities of the application.

What devices is ServiceMax Go compatible with?

ServiceMax Go is available on smartphones and tablets. Its design is purpose-built for field workers, ensuring intuitive navigation and efficient use on various mobile devices.

How does ServiceMax Go help with on-site service execution?

The app provides step-by-step instructions and a Service Flow Manager to automate business processes for technicians. It also includes templated checklists for inspections and diagnostics, and supports price list validation for time and materials estimates, streamlining on-site service delivery.