ServiceMax Go

ServiceMax Go

We keep the world running

38 ratings
247 reviews
Free

Details

  • Released
  • Updated
  • March 30, 2019
  • June 11, 2026

Features

ServiceMax Go screenshot #1 for iPhone
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About

This app provides field teams with tools to plan, execute, and communicate about their work. It offers offline capabilities, interactive calendar views, and step-by-step service execution guides. Technicians can generate smart documents, collaborate with colleagues, and search for parts and products.

Offline data access
Interactive calendar views
Step-by-step service execution
Smart document generation
On-site signature capture
Part and product search
Technician collaboration
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What's New in ServiceMax Go

14.0.0

June 11, 2026

We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.

User reviews

Makes me want to self immolate every day

I don’t know how much longer I will be able to resist the urge to destroy this phone with this dog water software that I’m sure costs millions of dollars for some reason. Two highschool kids could make a more functional platform over a weekend in the computer lab. If I could give it less than 1 star I would. It actively harms my mental health and detracts from my joy in life. Do better you corporate goons.
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junk

notice how very few people took the time to rate this app…those who have are speaking on behalf of many users who gruel in silence over the raw garbage that they have no other choice but to suffer using. This program is recycled garbage that only proves itself as a ditched piece of GE software that they pawned off after finally realizing the boat anchor it will always remain.
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Great app used by my employer

My employer is a large international corporation and I’ve used it for 3+ years without an issue.

Clunky

This hunk of poo can’t even get the update feature correct. Whenever an update comes out it will force a pop up telling the user to sync, but all options are frozen. Closed app, re open app, quickly navigate to sync screen (otherwise the pop up will strike within 3 seconds), successfully hit sync only to get an error that the previous sync must complete before starting a new one. Semantics would lead one to believe the update is happening but after 10 minutes of nothingness…. Only solution is to remove and reinstall app, all while customer is staring at me farting around on my phone with this garbage app. All of my fellow technicians report same issue with this delightful product.

Aside from that, it’s slow, requiring you to wait while it updates after each task in the order process. Process time over mobile has its limits, but updating 5 times throughout the course kills productivity in the field
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DONT DO IT

I was happy before I downloaded this app, it has brought me nothing but sheer pain and misery. My wife left me, my kids don’t want to see me anymore and my hair has fallen out. If I had three bullets and was in a room with hitler, Stalin and this app…I would shoot this god forsaken app three times.
This app is responsible for 90% of the worlds climate change, the amount of battery usage you use in trying to get this app to work is responsible for melting the ice caps.
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Developer apps

FAQ

What does ServiceMax Go do?

ServiceMax Go is a mobile application designed for field teams. It empowers technicians and engineers to plan their work, execute service tasks efficiently, and communicate with customers and colleagues. The app provides access to essential data, service history, and tools for on-site operations.

What are the key features of ServiceMax Go?

Key features include robust offline capabilities for accessing data like entitlement verifications and service history, interactive calendar views for task management, step-by-step service execution guides, smart document generation with signature capture, and tools for searching parts and collaborating with other technicians.

Is ServiceMax Go free to use?

Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees required to download and use the core functionalities of the application.

What devices is ServiceMax Go compatible with?

ServiceMax Go is available on smartphones and tablets. Its design is purpose-built for field workers, ensuring intuitive navigation and efficient use on various mobile devices.

How does ServiceMax Go help with on-site service execution?

The app provides step-by-step instructions and a Service Flow Manager to automate business processes for technicians. It also includes templated checklists for inspections and diagnostics, and supports price list validation for time and materials estimates, streamlining on-site service delivery.