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ServiceMax Go

ServiceMax Go

We keep the world running

47 ratings
254 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • March 30, 2019
  • September 25, 2026

Features

Background Location Access

Developer

ServiceMax, Inc.
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About

This app provides field teams with tools to plan, execute, and communicate about their work. It offers offline capabilities, interactive calendar views, and step-by-step service execution guides. Technicians can generate smart documents, collaborate with colleagues, and search for parts and products.

✓Offline data access
✓Interactive calendar views
✓Step-by-step service execution
✓Smart document generation
✓On-site signature capture
✓Part and product search
✓Technician collaboration
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What's New in ServiceMax Go

14.3.0

September 25, 2026

We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers.

User reviews

Most RecentHighest RatedLowest Rated

Dont buy

Worst service reporting app I’ve ever used in my 30 years. My company says they continually have been making improvements for the past four years and still I have to say it’s the worst I’ve ever used.
TetzzieTetzzie

Bernard’s view

I love this more than Chips
The G.F.C Turkey gobblerThe G.F.C Turkey gobbler

Junk App

My company has been using this program for 4 years now and still is the worst service reporting program I have ever used in my 20+ years in the field
TetzzieTetzzie

Worst app I’ve ever used

Everything is incredibly slow. It will give you random errors and then delete your entire Work order and you have to start all over. Have to click 100 times per work order and every click adds 10 seconds of loading and by the time you are finished with your work order it’s been an extra 30 minutes of paperwork per WO.
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Jim ClausJim Claus

ServiceMax Sucks

This has to be one of the worst ways to close calls in the 30+ years I’ve worked in Field Service. What was Roche thinking when they decided to go with ServiceMax? I experience constant lockups/ application freezes, the app is not intuitive at all to use, lots of difficulties and errors when closing cases. Please bring back Clockport!!!
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cavalosjrcavalosjr
See 249 more reviews

Developer apps

ServiceMax Zinc
ServiceMax Zinc

by ServiceMax, Inc.

💼 Business

(30)

Free
ServiceMax Field Service App
ServiceMax Field Service App

by ServiceMax Inc

💼 Business

(22)

Free
See developer apps

FAQ

What does ServiceMax Go do?

ServiceMax Go is a mobile application designed for field teams. It empowers technicians and engineers to plan their work, execute service tasks efficiently, and communicate with customers and colleagues. The app provides access to essential data, service history, and tools for on-site operations.

What are the key features of ServiceMax Go?

Key features include robust offline capabilities for accessing data like entitlement verifications and service history, interactive calendar views for task management, step-by-step service execution guides, smart document generation with signature capture, and tools for searching parts and collaborating with other technicians.

Is ServiceMax Go free to use?

Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees required to download and use the core functionalities of the application.

What devices is ServiceMax Go compatible with?

ServiceMax Go is available on smartphones and tablets. Its design is purpose-built for field workers, ensuring intuitive navigation and efficient use on various mobile devices.

How does ServiceMax Go help with on-site service execution?

The app provides step-by-step instructions and a Service Flow Manager to automate business processes for technicians. It also includes templated checklists for inspections and diagnostics, and supports price list validation for time and materials estimates, streamlining on-site service delivery.