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ServiceMax Field Service App

ServiceMax Field Service App

by ServiceMax Inc

22 ratings
14 reviews
💼 Business
📊 Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
July 30, 2017
Updated
December 14, 2023

Features

Developer

ServiceMax Inc
✨Promote your app ✨
ServiceMax Field Service App screenshot #1 for iPad
⭐14
Reviews↘︎
🔄5+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Empowers field service technicians with comprehensive tools for efficient job management. Access all necessary data, navigate with GPS, and streamline invoicing, all while working offline on iPad.

✓Offline access to all pertinent data
✓Multiple calendar views for work orders
✓One-touch communication and GPS navigation
✓Configurable step-by-step service workflows
✓Template-driven checklists for inspections
✓Troubleshooting with expert access to resources
✓Automated pricing and estimation
✓Capture and share photos/videos
✓Create and sign service reports/invoices on-site
Show original description

What's New in ServiceMax Field Service App

3.13.5

December 14, 2023

This release included library upgrades and internal defect fixes.

User reviews

Most RecentHighest RatedLowest Rated

Garbage

Incompetent software that has you doing reports over and over and over again.

‘Be patient’ they said after sending a second password reset link

4 MONTHS AGO

Yet to arrive, tech support is horrific and has cost me massively as jobs have not went through as they should and has affected my income

GARBAGE DO NOT USE
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RR301COof84

Just like Everton

This app is as good as Everton average to poor.
GGuildsfield

IOS15

Doesn’t work with IOS15
Llittlejchester

Don’t bother

This app is garbage it’s a waste of money loving it loving it.
TRThe Guildsfield reviewer

Worst app I’ve ever downloaded

App continually freezes and has repeated issues. Problems addressed slowly, if ever at all. The only app I’ve ever downloaded that periodically has to be deleted and then reinstalled. Avoid at all costs, if possible!
PPG0514
See 9 more reviews

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FAQ

What is ServiceMax Field Service App used for?

ServiceMax Field Service App is designed to help field service technicians manage their work efficiently. It provides access to customer history, job details, and allows for offline work, speeding up time-to-invoice and improving customer experience.

Is ServiceMax Field Service App available on Android devices?

Based on the provided information, ServiceMax Field Service App is specifically designed for iPads and is listed as supported on 'ipad' devices. There is no mention of Android compatibility.

How does ServiceMax Field Service App handle offline work?

The app features an intuitive field-ready design that works offline, taking advantage of the iPad's capabilities. Smart Sync ensures fast, reliable offline performance with bi-directional sync and advanced offline scenarios, maintaining data integrity.

What kind of data can technicians access with ServiceMax Field Service App?

Technicians can access all pertinent data including entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, and parts information.

Does ServiceMax Field Service App have ads?

No, the application does not contain advertisements. The 'hasAds' flag is set to false, indicating an ad-free experience.

How often is ServiceMax Field Service App updated?

The app was last updated on December 14, 2023, with version 3.13.5. This indicates a relatively recent update, suggesting ongoing development and maintenance.

What is the user rating for ServiceMax Field Service App?

The app has a rating of 2.4 stars from 22 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback.

Can customers sign service reports or invoices on-site using the app?

Yes, the app includes Smart Business Docs that allow technicians to create service reports and invoices, and have customers sign them directly on-site.