Comparison

SEC³URE Mobile App vs ServiceMax Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SEC³URE Mobile App

Manage your healthcare facility access and compliance from your mobile device. Easily track your status, upload documents for verification, and accept policies on the go. Stay informed and prepared for every visit.

Highlights
  • Monitor compliance status by facility
  • Upload documents for verification
  • Accept facility policies remotely
  • Receive electronic badges
  • Access nationwide hospital database
  • View facilities on a map
Features
Read full description

SEC³URE Companion Mobile App By IntelliCentrics This companion mobile app makes it even easier for you to access and support every hospital you visit. From the convenience of your mobile device: Check the status at each of your healthcare facilities, snap a picture and upload documents for verification, add new facilities as you visit, and accept facility policies “on the go.” MONITOR YOUR STATUS • Identify compliance status by facility • View outstanding policies by facility • View outstanding credentials by facility • Check REPScore • Know before you go EASILY PERFORM KEY TASKS • Use your camera phone to snap images and upload documents for verification by IntelliCentrics • Edit your profile photo • Receive proof document updates • • Check into facilities remotely and receive an electronic badge on your mobile device (for participating facilities) • Check out of facilities remotely (for participating facilities) • Dispute negative REPScore events FACILITY ACCESS • Access nationwide database of hospitals • Easily add and delete facilities you visit • Read and accept facility policies before you visit • View all of your facilities on a map • Get directions via the Maps application IMPORTANT NOTE FROM THE DEVELOPERS: If you have any questions, feedback or suggestions, please contact us directly at (817) SEC3URE (732-3873) or CustomerService.US@IntelliCentrics.com. About IntelliCentrics, Inc. For more than ten years, at more than 10,000 unique locations of care across six countries, the SEC3URE technology platform has been making it easier for vendors and their representatives to meet hospital regulations—all on a single instance of software. IntelliCentrics’ CVO is fully Certified by NCQA for 11 out of 11 verification services.

About

ServiceMax Go

This app provides field teams with tools to plan, execute, and communicate about their work. It offers offline capabilities, interactive calendar views, and step-by-step service execution guides. Technicians can generate smart documents, collaborate with colleagues, and search for parts and products.

Highlights
  • Offline data access
  • Interactive calendar views
  • Step-by-step service execution
  • Smart document generation
  • On-site signature capture
  • Part and product search
  • Technician collaboration
Features
Read full description

Everything field teams need to plan, execute, and communicate about their work. ServiceMax Go, available on smartphones and tablets, empowers technicians, field engineers, and maintenance personnel with everything they need to plan their work, execute it efficiently, and effectively communicate with customers and colleagues. ServiceMax Go’s modern design is purpose-built for field workers with easy navigation, intuitive screens, and powerful offline capabilities—enabling complete visibility for maximum productivity. Access Data, Online or Offline: • Entitlement verifications • Customer & product service history, location, contacts, estimates, warranties, parts, and more • Industry-leading offline capabilities • Flexible sync settings to control background and sync behavior, delivering fast, reliable app performance • Advanced data and business rules validation during data entry ensures data integrity even if connectivity is not available Interactive Calendar Views: • Preview daily and weekly tasks • Agenda calendar view • Driving directions, travel times, appointment details, and more Service Execution: • Step-by-step instructions • Service Flow Manager drives business process automation for technicians • Templatized checklists with section navigation, progress status, and inline navigation for inspections, safety checks, diagnostics, and more • Price list support for automated pricing validation on time and materials estimates Smart Document Generation: • Create service reports, invoices, etc. for customers to sign while on-site to expedite processing • Signature capture support Collaborate Freely: • Instant access to documents, videos, and technician and expert collaboration • Share photos and videos taken at the customer site, email service reports or contracts • Seamlessly integrated with ServiceMax Zinc and ServiceMax Engage Search: • Locate parts and products in own or nearby technicians’ trunk stock, customer consignment, stocking hubs, spare parts, and more • Search nearby for work orders, installed products, parts stock, and any other records Intuitive, Modern UX: • Intuitive, field-ready UI design enabling technicians to get work done with minimal clicks and taps • Push and SMS notifications • Allows for custom UI, extended navigation and functionality with Mobile Activity Space

Screenshots

SEC³URE Mobile App4 screens
ServiceMax Go4 screens

Verdict

The call

The clearest difference is rating: SEC³URE Mobile App at 1.8 against ServiceMax Go's 1.2. SEC³URE Mobile App also leads on ratings volume (433 vs 47) and iOS requirement (13.0 vs 15.5). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SEC³URE Mobile App holds the better App Store score, 1.8 against 1.2. That said, the two scores are not equally well evidenced: SEC³URE Mobile App has 433 ratings behind it against 47, so its average is the more settled of the two. Written reviews complicate that: 0% of SEC³URE Mobile App's written reviews are positive against 4% of ServiceMax Go's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SEC³URE Mobile App ships an update every 2 months, ServiceMax Go monthly. The most recent releases landed on September 10, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 7 level
SEC³URE Mobile App versus ServiceMax Go: the parameters behind the verdict, then further details
ParameterSEC³URE Mobile AppServiceMax Go
PriceFreeFree
Rating1.8 (433 ratings) — better1.2 (47 ratings)
Positive reviews0.0% of reviews4.4% of reviews — better
Number of ratings433 — better47
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.5
Further details — not scored
Size44 MB159 MB
Age rating4+4+
Developersymplr software LLCServiceMax, Inc.

Customer experience

SEC³URE Mobile App

All ratings433 ratings
Positive19.6%
Neutral0.5%
Negative79.9%
Written reviews112 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

ServiceMax Go

All ratings47 ratings
Positive4.3%
Neutral0.0%
Negative95.7%
Written reviews252 reviews
Positive4.4%
Neutral2.4%
Negative93.3%

Bugs and requests

SEC³URE Mobile App

Reported bugs

5 issues
  • Check-in button doesn't work
  • App frequently crashes or freezes
  • Login issues and password problems
  • Credential upload failures
  • Incompatibility with newer devices

Requested features

4 requests
  • Update app to be more user-friendly
  • Improve app functionality and reliability
  • Provide better value for the high subscription cost
  • Allow more control over location tracking

ServiceMax Go

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SEC³URE Mobile App

No in-app purchases

None

ServiceMax Go

No in-app purchases

Questions

Is SEC³URE Mobile App free?
SEC³URE Mobile App is free to download, with no in-app purchases.
Is ServiceMax Go free?
ServiceMax Go is free to download, with no in-app purchases.
Which has better reviews, SEC³URE Mobile App or ServiceMax Go?
SEC³URE Mobile App is rated higher. SEC³URE Mobile App averages 1.8 out of 5 from 433 ratings, while ServiceMax Go averages 1.2 from 47 ratings.
Do SEC³URE Mobile App or ServiceMax Go have ads?
Neither SEC³URE Mobile App nor ServiceMax Go shows ads.
Which is updated more often, SEC³URE Mobile App or ServiceMax Go?
SEC³URE Mobile App ships an update every 2 months, and ServiceMax Go monthly. Most recently, SEC³URE Mobile App was updated on September 10, 2026 and ServiceMax Go on September 25, 2026.

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