Comparison

ShiftCare vs vGo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ShiftCare

This app streamlines care coordination for Canadian disability support and home care agencies. It offers features for scheduling, client management, billing, and real-time communication between office staff and caregivers, ensuring EVV compliance and provincial readiness.

Highlights
  • Drag-and-drop scheduling with SmartMatch
  • Electronic Visit Verification (EVV)
  • Client profiles and care plans
  • Bulk invoicing and provincial claims
  • Real-time visit notes and updates
  • GPS-verified clock-in/out
Features
Read full description

ShiftCare is purpose-built care management software for Canadian disability support agencies, home care providers, and community care organisations — rated 4.8 stars by thousands of users. From scheduling and EVV compliance to client care and billing, ShiftCare connects your office team and your caregivers in one easy-to-use mobile platform. EVV COMPLIANT & PROVINCIALLY READY - Electronic Visit Verification (EVV) for accurate, real-time visit tracking - GPS-verified clock-in/out for every client visit - Support for provincial funding and home care billing requirements - PIPEDA-compliant data security and document management - Integrations with leading accounting software FOR DISABILITY SUPPORT & HOME CARE AGENCIES - Drag-and-drop scheduling with SmartMatch — match caregivers to clients based on skills, preferences, and availability - Manage budgets across multiple funding sources and payer types - Client profiles, care plans, and progress notes in one secure platform - Incident reporting and risk documentation - Bulk invoicing and provincial claims support FOR CAREGIVERS & SUPPORT WORKERS - View and manage your shifts from your smartphone - GPS clock-in/out for accurate visit verification - Access client profiles and care plans before every visit - Submit visit notes and updates in real time - Track mileage and expenses, lodged instantly TRUSTED ACROSS CANADA ShiftCare supports disability service providers, home care agencies, and community support organisations across British Columbia, Alberta, Ontario, and beyond. Start your free trial today. No credit card required.

About

vGo

This business application allows staff to access and manage employee profiles, contact information, and work schedules directly from their mobile devices. It facilitates on-the-go editing of shifts, improving operational efficiency for teams.

Highlights
  • View employee profiles
  • Access contact information
  • Manage work rosters
  • Edit shifts remotely
  • On-the-go access
Features
Read full description

vGo(Visual Care Go) enables staff to view profiles, contacts, rosters and edit shifts on the go.

Screenshots

ShiftCare4 screens
vGo4 screens

Verdict

The call

The clearest difference is review sentiment: ShiftCare at 65% against vGo's 0%. ShiftCare also leads on update cadence (every 3 days vs every 4 months). vGo's advantage is iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ShiftCare ships an update every 3 days, vGo every 4 months. The most recent releases landed on October 1, 2026 and September 21, 2026 respectively.

Scorecard3 real differences · 7 level
ShiftCare versus vGo: the parameters behind the verdict, then further details
ParameterShiftCarevGo
PriceFreeFree
Rating4.9 (528 ratings) — better—
Positive reviews65.1% of reviews — better0.0% of reviews
Number of ratings528 — better—
Update frequencyEvery 3 days — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.011.0 — better
Further details — not scored
Size49 MB24 MB
Age rating4+4+
DeveloperShiftCare Pty. Ltd.Visual Data Solutions Pty LTD

Customer experience

ShiftCare

All ratings528 ratings
Positive97.2%
Neutral1.7%
Negative1.1%
Written reviews63 reviews
Positive65.1%
Neutral22.2%
Negative12.7%

vGo

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

ShiftCare

Reported bugs

26 issues
  • Shifts don't always sync with Google Calendar in real time
  • Mileage input does not accept decimal points
  • Unavailability section is clumsy and difficult to manage
  • Cannot delete multiple unavailabilities at once
  • Cannot edit unavailabilities once set
Show 21 more
  • Shift notifications are not timely
  • Mileage display is not easy to read and doesn't auto-add totals
  • Expense totals are not saving
  • App freezes frequently, requiring reinstallation
  • Progress notes sometimes don't save or save twice
  • Keyboard covers notes while writing in progress notes section
  • Cannot scroll notes to see typing in progress notes
  • Login issues with email and password
  • No way to contact support through the app
  • Web login for Shiftcare Connect is not mobile-friendly
  • App crashes
  • Progress notes lack a save-as-you-go feature
  • App is not compatible with iPad
  • Cannot log in when at different venues
  • Shift notifications pop up excessively and are difficult to manage
  • No updates visible in the notification field
  • Need to close and reopen the entire app to return to the current date
  • Issues viewing past dates for hours worked/approved
  • Progress notes cover what you are writing
  • Cannot see what you are typing in progress notes as the keyboard covers it
  • Unable to scroll down to see typing in progress notes

Requested features

18 requests
  • Option to sign out before uploading notes
  • Direct sync with Apple Calendar
  • Option to create multiple emails for different companies
  • Ability to add decimal points for mileage
  • More options for shift notifications
Show 13 more
  • Ability to delete all unavailabilities at once
  • Ability to edit unavailabilities
  • Admin layout or functions in the mobile app
  • Save as you go for progress notes
  • Option to use Google Maps instead of Apple Maps
  • Add client's contact number
  • Make app compatible with iPad
  • Easily switch between organizations
  • Advises who allocated a shift
  • Indication on week view if shift is reviewed/approved
  • Laptop and iPad/tablet version for typing notes
  • Show only days with shifts on the app opening screen
  • Sync work dates to Google Calendar

vGo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ShiftCare

No in-app purchases

None

vGo

No in-app purchases

Questions

Is ShiftCare free?
ShiftCare is free to download, with no in-app purchases.
Is vGo free?
vGo is free to download, with no in-app purchases.
Do ShiftCare or vGo have ads?
Neither ShiftCare nor vGo shows ads.
Which is updated more often, ShiftCare or vGo?
ShiftCare ships an update every 3 days, and vGo every 4 months. Most recently, ShiftCare was updated on October 1, 2026 and vGo on September 21, 2026.

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