ShiftCare Reviews: Is It Legit?

Customer Experience

Positive experience68.1% of reviews
Neutral20.8% of reviews
Negative experience11.1% of reviews

~ Based on 72 written reviews from the US App Store.

What users say about ShiftCare

Is ShiftCare Safe?

ShiftCare appears safe based on user ratings. AppsHunter Safety Score for ShiftCare is 96/100.

This assessment is based on 568 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 566 App Store ratings for ShiftCare.

Is ShiftCare Legit?

ShiftCare appears to be a legitimate app. AppsHunter Legitimacy Score for ShiftCare is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useful but missing export function

Good app but would love to be able to export my shifts to Google Calendar (without client names of course) so I have my whole schedule in one place.

Frontline mental health

Great reliable support

New user

I think shift care is great I’m a new user so I haven’t been able to fully make use of shift care or get to know its ability all in all great app

Please add full screen ipad support

I’ve been using Shiftcare for work for a while on my android phone. Decided to try and pull it up on my ipad but it’s just the mobile app blown up & in landscape has the black bars. Please consider adding full screen tablet support. Otherwise can’t really fault Shiftcare, it’s been great.

New to shift care

I’m just planning the application fairly user friendly

Mr

Keep it up

Diana Barnes

It’s easy to understand and I’m getting used to it. Thank you

Bug pls fix

Fixed
Hi team,

There are two issues with the shift system:

1. The shift notification is not showing any conflict shifts when there is a clash.
2. When clicking on the notification, it does not redirect directly to the relevant shift details.

Could you please check and fix these issues

Great app -ACT

Lovely work by team

Helpful for work

Very easy to use

Signing out

It would be useful if we could sign out before uploading notes. This is because there are times that there is no time for notes when we finish.

Calendar Integration

One thing that could be improved is the calendar integration. Currently, when shifts are changed, updates don’t always sync in real time with Google Calendar, which can be a bit confusing.

It would also be great if there was an option to directly connect and sync with Apple Calendar, as many users rely on it for daily scheduling.

Other than that, the app works well and is very useful for support workers!
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good but can be better

The app is generally good and easy to use, but i don't understand why i have to create a new email in the case where i am working with multiple companies.

Great App for Care Workers

ShiftCare is a very useful app for managing shifts and client notes. It helps support workers keep everything organized and makes reporting very easy. The app is simple to use and saves a lot of time.

ShiftCare

I find ShiftCare is ok, The new updates has made things easier and a bit better but one downfall I have found is that when you log the travel Klms you can’t put a decimal point. For example a participant is 900 metres from the office or say 1.6 away we either have to round up or down because we can’t put the exact Klms travelled. In this case the participant will either get under charged or over charged because the app only accepts round numbers.
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Nurse

Love ShiftCare so easy to use.

Best system

Easy to use and great customer service any questions and queries I have have been answered. They also give you training and the system is so easy to use Shift Care customer service set up your system on your computer and also provide you with an app for your employees to clock in and clock out Very easy to use. Best system I have ever used throughout my career in Ndis thank you Shift Care.
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Unavailablities Section Clumsy

Good enough app however time off section is clumsy. I can set time off for a year in advance but can’t delete them all in one lot and have to individually go through and delete each one, which is incredibly time consuming and problematic when life changes. You also can’t edit them once set, must delete and fully redo. I have struggled with this issue multiple times now.
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Disappointing

I'd like more options to change shift notifications. I get no notification when my shift has changed and only 15 minutes before my shift starts. Way too late to do anything if I've overlooked a shift.
The mileage displays in a way that is not easy to read. It doesn't automatically add the total for me.
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Calendar Integration

Really good app! But I think it’d be perfect if there’s any way we can integrate to Apple calendar or google calendar. Thank you