Risk assessment
Response from developer
Hi, thank you for sharing your feedback. We are really sorry to hear you were disappointed with the risk assessment you downloaded from BrightSafe. We always aim to ensure that these templates serve as a good starting point for our clients to tailor based on their businesses requirements, and our team of H&S experts are always on hand to help you fill these out should you need support. It sounds like things aren't as we would expect, and we would love the opportunity to help put things right. Please could you reach out to support@brighthr.com and we will take it from there! The BrightHR Team.
Very Useful
Response from developer
Hi, thank you for taking the time to share your review! We are thrilled to hear that you have found BrightSafe to be very useful, we will be sure to pass your feedback on to our development team. Thanks again, we hope you have a great rest of your week. The BrightHR Team.
Stupid
Response from developer
Hi, thank you for taking the time to share your feedback with us. We are sorry to hear you've had a negative experience with BrightSafe, this isn't the user experience we aim for. We strive to use reviews to fuel our product updates and improvements, so would appreciate the opportunity to learn more about your review and resolve any concerns you may have. Please reach out to your employer or dedicated BrightHR team for further assistance. Alternatively, please send us an email at reviews@brighthr.com. We hope to hear from you soon! The BrightHR Team.
Faults faults and more faults
Response from developer
Hi there! Thank you for taking the time to share your feedback with us, we really appreciate it. We are sorry to hear that you have experienced a few issues while using BrightSafe On The Go, this is not the user experience that we aim for. Please rest assured that your comments have been shared with our development team for review, it is important to us that we investigate these issues thoroughly and implement a fix where needed. In the meantime, please ensure that your app is updated to the latest version. Should you need any further assistance please reach out to your employer or dedicated BrightHR support team for further assistance. The BrightHR Team.
Software Flaws
Response from developer
Hi there! Thank you for taking the time to share your feedback with us, we really appreciate it. We are sorry to hear that you have experienced a few issues while using BrightSafe On The Go, this is not the user experience that we aim for. Please rest assured that your comments have been shared with our development team for review, it is important to us that we investigate these issues thoroughly and implement a fix where needed. In the meantime, please ensure that your app is updated to the latest version. Should you need any further assistance please reach out to your employer or dedicated BrightHR support team for further assistance. The BrightHR Team.
