BrightSafe On The Go User Reviews

Customer Experience

Positive experience17.4% of reviews
Neutral8.7% of reviews
Negative experience73.9% of reviews

~ Based on 23 written reviews from the US App Store.

Is BrightSafe On The Go Safe?

Not enough ratings yet to assess BrightSafe On The Go.

Is BrightSafe On The Go Legit?

BrightSafe On The Go appears to be a legitimate app. AppsHunter Legitimacy Score for BrightSafe On The Go is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Risk assessment

Downloaded a so called risk assessment, and my client asked was it prepared by a child

Response from developer

Hi, thank you for sharing your feedback. We are really sorry to hear you were disappointed with the risk assessment you downloaded from BrightSafe. We always aim to ensure that these templates serve as a good starting point for our clients to tailor based on their businesses requirements, and our team of H&S experts are always on hand to help you fill these out should you need support. It sounds like things aren't as we would expect, and we would love the opportunity to help put things right. Please could you reach out to support@brighthr.com and we will take it from there! The BrightHR Team.

Very Useful

Excellent tool for running our business.

Response from developer

Hi, thank you for taking the time to share your review! We are thrilled to hear that you have found BrightSafe to be very useful, we will be sure to pass your feedback on to our development team. Thanks again, we hope you have a great rest of your week. The BrightHR Team.

Stupid

Pointless long passwords / all for ads , hate this app

Response from developer

Hi, thank you for taking the time to share your feedback with us. We are sorry to hear you've had a negative experience with BrightSafe, this isn't the user experience we aim for. We strive to use reviews to fuel our product updates and improvements, so would appreciate the opportunity to learn more about your review and resolve any concerns you may have. Please reach out to your employer or dedicated BrightHR team for further assistance. Alternatively, please send us an email at reviews@brighthr.com. We hope to hear from you soon! The BrightHR Team.

Faults faults and more faults

As the title says more faults then you can shake a stick at. Every other course I whet on the very last question or box to click made me have to start again and agin and agin. This is not an app you should use in work.

Response from developer

Hi there! Thank you for taking the time to share your feedback with us, we really appreciate it. We are sorry to hear that you have experienced a few issues while using BrightSafe On The Go, this is not the user experience that we aim for. Please rest assured that your comments have been shared with our development team for review, it is important to us that we investigate these issues thoroughly and implement a fix where needed. In the meantime, please ensure that your app is updated to the latest version. Should you need any further assistance please reach out to your employer or dedicated BrightHR support team for further assistance. The BrightHR Team.

Software Flaws

It could be a brilliant app but it is full of flaws. The software needs lots of reprogramming to get it right

Response from developer

Hi there! Thank you for taking the time to share your feedback with us, we really appreciate it. We are sorry to hear that you have experienced a few issues while using BrightSafe On The Go, this is not the user experience that we aim for. Please rest assured that your comments have been shared with our development team for review, it is important to us that we investigate these issues thoroughly and implement a fix where needed. In the meantime, please ensure that your app is updated to the latest version. Should you need any further assistance please reach out to your employer or dedicated BrightHR support team for further assistance. The BrightHR Team.

Licensing

Need BrightSafe to be able to have separate admins to BrightHR since these two disciplines are usually separate and need differing control

Response from developer

Hi there! Thank you for taking the time to share your experience with us, we really appreciate your feedback! We’d like to clarify that service levels can be managed independently within BrightHR and BrightSafe. As these are separate business areas, Admin access can be tailored accordingly, meaning users don’t need Admin permissions across both systems unless required. Here is a handy video on how you can do this: https://vimeo.com/999108747?fl=pl&fe=sh Should you need any further support please do not hesitate to reach out to your dedicated BrightHR team for further assistance. The BrightHR Team.

ON THE GO!

The app is easy to use but has major flaws in my opinion. It’s called BrightSafe on the go…!but if I’m on a site and create RAMS I cannot share them with my client to continue with the work from the mobile app. Even using the web version from my iPhone clicked the ‘print’ option does nothing. Copy works, but ‘print’… nothing. So can’t save as PDF to send to customer. So what exactly is the point in having the app if I then have to be at my laptop to share it with client. Really needs to be sorted to make this a product that works for tradesmen.
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Dysfunctional HR solution

This program will make you tear your hair out. Marketing as an HR solution is laughable - most modules require hours to complete because of technical errors. I would rather this through multiple in person sessions than deal with this system (app or website based)

iPad Version?

Expensive suite to have for a business but worth it if the chips are down, although one would expect iPad versions of their software as standard…….

Not happy can’t read

Can’t read microscopic question’s absolute joke of an app

Awful

I have to have 3 apps on my personal device for this garbage, have to clock out with a QR code before I actually finish by licking the store. The schedule view is trash a weekly calendar would be easier to read

BrightSafe

It is rubbish. Hard to navigate. Inconsistent. Totally frustrating. I only use it because my boss demands it.

Always good when required.

Again always get what I request

Must have a very good IT system

Not self explanatory

As a first time user, where is the methodology for setting up our Site Safety Management Plan, Work Method Statements, Toolbox talks and everything else that goes along with having a functional Safety Management Plan. We are 9 weeks into a small commercial project with no resolution. The emails have been irregular with little to no instructions on where to go or what to do.
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Waste of time

Trying to complete the health and safety course. Complete waste of my time. Once you click on any of the pop up boxes like pointlessly moving a slider to artificially adjust a made up bar graph you can no longer click continue. Of course you can’t click continue until you pointlessly move the slider to artificially adjust a made up bar graph but once you click the pop up box to move the slider you can no longer press continue…….

Etc repeat repeat repeat.
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Unfit

Was signed up to this through employer, nothing seems to work, documents don’t appear as they should so need to be printed which to my mind makes this app useless

Documents didn’t download onto the app and I had to sit the same test twice.

I sat the test and the test sheet didn’t automatically download to the app. I had to resit the test and manually download it to Dropbox.

Response from developer

We are very sorry to hear this, please do get in touch with further details in regards to the issue and the device you're using at feedback@brighthr.com as it is important we take a look at this for you.

lambu

Fann
Tass
Tikk

Needs an update

It doesn’t save your progress in case you can’t finish the course and have to close the app

Clunky App

Trying to complete the E-Learning modules on iPhone but it won’t proceed past some questions so cannot finish. Unhelpful. We have asked employees to complete the quizzes and if it won’t work on iPhone - many won’t get it done!